Support Board
Date/Time: Sun, 24 Nov 2024 04:04:57 +0000
v.2646 crashed despite not using the move-stop-to-breakeven functionality
View Count: 142
| [2024-06-27 19:06:05] |
| User753428 - Posts: 163 |
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i'm using denali data + cqg routing. i placed a trade with just one attached order, which was a stop order. midway during the trade, i canceled the stop order using my personally designated keyboard shortcut for 'Cancel All'; never once did i use the move to breakeven functionality to move my stop. after the price hit my target and my trade was closed out, a few seconds later, sierrachart crashed. i don't even know how to get the message log for this since sierrachart crashed before i could even take a look at the message log. obviously, i've upgraded to v.2651 for now but i felt the need to provide a datapoint since this still happened despite not using the move stop to breakeven functionality. |
| [2024-06-27 19:12:00] |
| Sierra_Chart Engineering - Posts: 17154 |
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Let us know if you continue to see the issue with 2651. But hopefully an issue like this was very rare in the past.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-27 19:12:16
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