Support Board

Date/Time: Mon, 16 Sep 2024 19:21:57 +0000

Post From: v.2646 crashed despite not using the move-stop-to-breakeven functionality

[2024-06-27 19:06:05] Link To Thread - Link To Post [Go To First Post]
User753428 - Posts: 161
i'm using denali data + cqg routing. i placed a trade with just one attached order, which was a stop order. midway during the trade, i canceled the stop order using my personally designated keyboard shortcut for 'Cancel All'; never once did i use the move to breakeven functionality to move my stop. after the price hit my target and my trade was closed out, a few seconds later, sierrachart crashed. i don't even know how to get the message log for this since sierrachart crashed before i could even take a look at the message log. obviously, i've upgraded to v.2651 for now but i felt the need to provide a datapoint since this still happened despite not using the move stop to breakeven functionality.