Support Board
Date/Time: Sun, 24 Nov 2024 03:58:57 +0000
problem with my g7FX practice account on the evaluator trading data.
View Count: 201
| [2024-06-27 14:14:43] |
| User553413 - Posts: 60 |
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I need help with my practice account. I can't seem to make the orders come out correctly. It shows the orders being executed at a different price than where I entered them. It makes trading extremely frustrating. I want to keep trading in this practice account before moving to live trading.
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| [2024-06-27 14:30:21] |
| User553413 - Posts: 60 |
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actually wheather I use the rithmic data or the evaluator trading data, I get the same results. I am not getting any volume on the corrent ES contract which is ESM4.CME. Everytime I click translate symble to current service, it says to perform symble rollover to the next contract which also has no volume.
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| [2024-06-27 15:17:27] |
| John - SC Support - Posts: 36238 |
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To start with, you have the "Full CME Group with Market Depth for Non-Professional Trading Accounts" active with our Denali Exchange Data Feed, but your "Verified Until" date is set to "2024-06-26", therefore, you will not be getting any real-time data from our Denali Exchange Data Feed until you connect to your live, funded, futures trading account. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You can view your Verified Until date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Next, you are trying to get data for, and possibly trade, on an expired contract (M contract of the ES). The system is telling you that you need to rollover to the next contract, which is the U contract for the ES. You need to perform the rollover to change your chart to the appropriate contract and then you can properly trade that contract. Refer to the following: Changing to a New Futures Contract Month For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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