Support Board

Date/Time: Mon, 16 Sep 2024 19:24:25 +0000

Post From: problem with my g7FX practice account on the evaluator trading data.

[2024-06-27 15:17:27] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34454
To start with, you have the "Full CME Group with Market Depth for Non-Professional Trading Accounts" active with our Denali Exchange Data Feed, but your "Verified Until" date is set to "2024-06-26", therefore, you will not be getting any real-time data from our Denali Exchange Data Feed until you connect to your live, funded, futures trading account. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You can view your Verified Until date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Next, you are trying to get data for, and possibly trade, on an expired contract (M contract of the ES). The system is telling you that you need to rollover to the next contract, which is the U contract for the ES. You need to perform the rollover to change your chart to the appropriate contract and then you can properly trade that contract. Refer to the following: Changing to a New Futures Contract Month For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing