Support Board
Date/Time: Sun, 24 Nov 2024 11:54:03 +0000
Regarding Chart Trading
View Count: 304
| [2024-05-28 16:03:17] |
| Erguvan Ozbek - Posts: 13 |
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Previously when i enter a trade from trade window which is attached to my market profile chart, the trade and it's attached SL and TP was seen at all charts of chartbook like footprint, eth chart or vwap chart. Now it is only can be seen at the chart which trade window is attached. How can i turn it to be seen at every chart of chartbook when i enter a trade? Thank you.
Date Time Of Last Edit: 2024-06-01 11:29:48
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 orderfill_live.png / V - Attached On 2024-06-01 11:29:29 UTC - Size: 199.14 KB - 37 views orderfill_sim.png / V - Attached On 2024-06-01 11:29:42 UTC - Size: 209.72 KB - 41 views |
| [2024-05-28 16:44:01] |
| Sierra_Chart Engineering - Posts: 17154 |
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Refer to the instructions here: Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-29 21:39:14] |
| Sierra_Chart Engineering - Posts: 17154 |
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Follow the instructions here and we have done some updates to them to add some clarity and additional information. You must follow each and every step: Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-04 19:47:57] |
| Erguvan Ozbek - Posts: 13 |
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Hi Guys, There is no solution at the link you reffered. Still at SIM i can see all orders and positions at the charts of chartbook however when i trade live account they can not be seen at all charts of chart book. Please need your assistance. P.S. at all chart of chart book the -trade-show orders and position- is enabled. I can not see any logic and therefore can not solve the problem. Thank you. Erguvan |
| [2024-06-04 19:49:30] |
| Erguvan Ozbek - Posts: 13 |
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You can see the pictures at the attachment.
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| orderfill_sim.png / V - Attached On 2024-06-04 19:49:13 UTC - Size: 209.72 KB - 46 views orderfill_live.png / V - Attached On 2024-06-04 19:49:24 UTC - Size: 199.14 KB - 43 views |
| [2024-06-04 20:32:11] |
| John - SC Support - Posts: 36238 |
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All of the information we have, and the things to check, are at the link given previously. In particular, Step 3 has the most important items to check in order to be able to view orders and positions on a different chart. Make sure you have gone through all of those items. Here is the link again: Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-04 20:42:46] |
| Erguvan Ozbek - Posts: 13 |
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Hi John, Thank you very much for your information however i can not understand the information you have given to me. Everything is the same at Sim and live. The trade window, the symbols... I just switch sim to live and at sim i can see the orders and position at every chart of chartbook however when live i can not see. Unfortunately i could not understand what you want me to control. Would you please explain me more if possible? Also there are many friends of mine using Sierra Chart and they have the same problem. There should be something missing. Thank you. Erguvan. |
| [2024-06-04 20:50:29] |
| John - SC Support - Posts: 36238 |
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The first thing to check is that the charts do not have the option for "Trade >> Only Orders From Chart" enabled. You do NOT want a checkmark next to this option. You need to check it for each chart. Refer to the following: Trade Menu: Only Orders From Chart (Trade menu) The next thing is to ensure that you have the correct account selected in the Trade Window. Every chart has its own trade window, so you will need to open the Trade Window for each chart and then check the Account field to ensure it is set correctly. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) From what we saw, it looks like the symbols are the same between the charts, but make sure this is the case. In particular, if you are using a "Trade and Current Quote Symbol" in the chart where you place the orders, then you need to have that set the same in the other charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-04 21:48:28] |
| Erguvan Ozbek - Posts: 13 |
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Hi John, 1) Only orders from chart is enabled from all charts. This is ok. I mean it was... 2) Opened trade window for all charts. They are the same. 3) Trade and Current Quote Symbol is empty, not chosen at al of them. Do you think there should be adjustment problem at trade settings or chart trade settings? Erguvan |
| [2024-06-05 13:58:41] |
| John - SC Support - Posts: 36238 |
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If "Only Orders from Chart" was enabled, then this would be the issue. If you disabled this for your charts are you still having an issue?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-05 17:59:33] |
| Erguvan Ozbek - Posts: 13 |
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Hi john, Sorry for my english. It should be disabled not enabled. I wrote it wrong:) |
| [2024-06-05 19:21:41] |
| John - SC Support - Posts: 36238 |
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We do not know what else this could be. Please get us your Chartbook and we will see if we can reproduce what you are seeing. Follow these instructions to get us your Chartbook: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-05 21:19:24] |
| Erguvan Ozbek - Posts: 13 |
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Hi John, Please finc the chartbook as an attachment. If i use trade window like you see the orders and position only can be seen at the chart where trade window is attached. If i open another trade window at vwap chart then order and position can be seen at vwap chart too. However when i attach trade window to vwap then p&L and D is not seen at trade window therefore i have to keep both open. You will see my problems from my chart book. Thank you for helping. Regards. Erguvan |
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