Support Board
Date/Time: Sun, 24 Nov 2024 19:00:16 +0000
Not getting trial activation text & Live Data feed
View Count: 212
| [2024-05-07 04:41:28] |
| User348463 - Posts: 2 |
|
Hi All, Are there other ways to verify myself for the Trial Activation? Also, am also getting 2 Rithmic accounts with Apex, am here to familiarize myself with the platform. Just wondering if there's a guideline of what I need to do to get Live data (do I need to purchase extra data above SP11/10?), considering ApexTraderfunding will give me Rithmic data? Kindly help |
| [2024-05-07 11:36:47] |
| User348463 - Posts: 2 |
|
"ERROR":"Failed to send code to number. Failed to send SMS message. " This is the exact error message I get when I try to send the message. Am using Jamii Telkom. |
| [2024-05-07 14:48:14] |
| John - SC Support - Posts: 36238 |
|
We have activated the trial for your account. With regards to the data, the first thing to keep in mind is that you need to be on one of the "Integrated" packages. Refer to the following Description of Service Packages and Pricing: Integrated Packages And then for data from the CME Group, EUREX, CFE, and U.S. Equities, you do have to setup, activate, and pay for the exchange(s) for which you want real-time data. Refer to the information for our Denali Exchange Data Feed at the following link: Denali Exchange Data Feed And finally, be sure you understand the CME Group requirement that you have a live, funded, futures trading account in order to qualify for the non-professional exchange fees. Refer to the following for more information: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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