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Date/Time: Sun, 24 Nov 2024 20:44:19 +0000

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no sim pnl

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[2024-04-22 18:35:28] #1 [Go To First Post]
Lucas Muench - Posts: 8
Hi guys, I just updated today in the morning and no SIM PNL was showing for me when I enter with a market order. can not open a sim trade

[2024-04-22 18:37:06] #2 [Go To First Post]
John - SC Support - Posts: 36238
We need more information on what exactly is occurring. If you are not able to open a trade, what is occurring? Are you getting an error message? You should look in the "Trade >> Trade Service Log" to see what it shows in terms of possible errors. You can copy and paste the contents of that log to this thread. If you are able to open a trade but are not seeing any Net P/L then where are you trying to view this and what do you see? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-23 12:28:07] #3 [Go To First Post]
Lucas Muench - Posts: 8
so as I saif it has 100% to do with the update, bc on my sierra 2 there is no issue at all. Whenever I open a market sim position it just wont open it. So I have no open PNL in the trade order window. If I try to flatten it I get the following log... Please see screenshot. Please tell me if you need further information for this bug/problem...


Screenshot 2024-04-23 142359.png / V - Attached On 2024-04-23 12:27:15 UTC - Size: 160.31 KB - 56 views

[2024-04-23 15:33:33] #4 [Go To First Post]
John - SC Support - Posts: 36238
On the title bar of the Trade >> Trade Activity Log, what number do you see after QC? Also clear the trading activity for the Symbol and Trade Account that you are doing simulated trading with: Trade Activity Log: Clearing Trade Activity Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-25 13:45:46] #5 [Go To First Post]
Lucas Muench - Posts: 8
Guys I cant even execute on my private account. Please see screenshot. I cant be the only one, as I said, got this problem since the update. How can I downgrade again?


Screenshot 2024-04-25 154411.png / V - Attached On 2024-04-25 13:45:34 UTC - Size: 121.88 KB - 44 views

[2024-04-25 13:56:20] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 17161
Why do you say this: I cant even execute on my private account. What exactly are you doing and what exactly is happening? The screenshot does not communicate any problem, regarding this. But what we do see from the screenshot, is that you do not have the right symbol selected on the Trade Activity Log. Select a specific symbol. Refer to: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2628 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-25 14:04:49] #7 [Go To First Post]
Lucas Muench - Posts: 8
I am just pressing BUY MKT in the trade window. Neither on sim nor my private amp account does this work. There is not trade logged. In the screenshot you see that the Mkt Order is just hanging there on "held" there is no execution.


Screenshot 2024-04-25 160230.png / V - Attached On 2024-04-25 14:03:54 UTC - Size: 28.39 KB - 56 views Screenshot 2024-04-25 160115.png / V - Attached On 2024-04-25 14:04:44 UTC - Size: 147.23 KB - 45 views

[2024-04-25 14:08:36] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 17161
Regarding the Trade Activity Log we want you to update to the current version of Sierra Chart. Instructions: Software Download: Fast Update This is very important. And reselect the Symbol in the Trade Activity Log settings window to be one of the symbols in the list. The problem with the Held order, must relate to the time in force. You must have changed that. Set that to Day or Good Till Canceled: Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-25 14:16:43

[2024-04-25 17:51:31] #9 [Go To First Post]
Lucas Muench - Posts: 8
Thank you! Indeed it was jsut Time in Force that was causing the issue.

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