Support Board
Date/Time: Thu, 21 Nov 2024 17:15:00 +0000
How to stop chat window opening when Sierra is started?
View Count: 286
| [2024-04-18 07:05:13] |
| aknsyu71@gmail - Posts: 54 |
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How do I stop the chat window opening automatically at start of Sierra Chart? Theres no info on this option |
| [2024-04-18 12:18:05] |
| Sierra_Chart Engineering - Posts: 17136 |
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We have looked into this. This is going to the be the result, of an Alert Number you have set up, which is sending the alert text to the chat. And it is being triggered, on start up of Sierra Chart. If that is not it, then close the Chat window before exiting Sierra Chart, and it will not open on start up other than for the reason we give above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-03 18:02:40] |
| User708541 - Posts: 78 |
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I acknowledge that an alert is triggering the Chat window to open every time Sierra Chart is opened. However, the alert in my case is a connection lost message from 3 days ago. This alert is no longer relevant. So, how can I disable the Chat window from opening every time? Do I have to disconnect? If I disconnect, then will Chat always be disabled, even when another connection lost message is triggered? I'd like the Chat to come alive if a new alert is triggered but not stay on or open after current alerts have been acknowledged. Is this possible? Thank you. Date Time Of Last Edit: 2024-11-03 18:06:06
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| [2024-11-04 00:22:41] |
| Sierra_Chart Engineering - Posts: 17136 |
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It could not be an old alert, it must be a new one. What is the latest message do you see in the topmost chat, which caused it open? You can right-click on it and copy it and paste it here.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-04 00:23:00
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