Support Board
Date/Time: Mon, 25 Nov 2024 09:57:05 +0000
Stop orders getting ignored in SIM
View Count: 246
| [2024-03-12 20:43:49] |
| User478380 - Posts: 184 |
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Hi, In SIM mode, for 2 days in a row, certain stop orders were ignored resulting in a bigger loss since the market continued in that direction. What caused this and how can this be prevented in the future? I need to determine what the root cause is otherwise this can happen again, especially in a Live trading environment. Thanks ! |
| [2024-03-12 21:50:28] |
| John - SC Support - Posts: 36238 |
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If you have not exited from Sierra Chart since the last time this occurred, then start by looking in your "Trade >> Trade Service Log" and see if there is anything in there about why the Stop was not executed when you expected it to be. If you want to post the information from that log to this thread for us to take a look, then please do so. The next to do is look at the Trade Activity Log and make sure that the Stop Order was properly entered and at the price point you expected. And then look and see if there is any information about why it may not have filled. Make sure to check both Orders and Info. Refer to the following: Trade Activity Log: Viewing Historical Trade Activity For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-13 01:06:56] |
| Sierra_Chart Engineering - Posts: 17172 |
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Refer to: Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected / Orders Do Not Fill When Expected No this is definitely not true: otherwise this can happen again, especially in a Live trading environment.
This cannot happen with live trading unless you are using a client-side stop order. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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