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Date/Time: Thu, 28 Mar 2024 18:44:10 +0000



Copper

View Count: 1534

[2013-05-06 13:31:44]
User53900 - Posts: 5
There is no data for the July 2013 futures contract for copper, currently the month trading with the highest volume for that product. I have typed in the correct symbol format, HG-201307-NYMEX for Interactive Brokers, and I am getting data for other months in copper. I do get historical data for copper July but not live data. In IB's platform Trader Workstation, I am getting live data for copper July. I have the latest version of Sierra Chart, 969.
[2013-05-06 23:34:25]
Sierra Chart Engineering - Posts: 104368
Go to that chart and select Edit >>Delete All Data and Download and if there is still missing data, post a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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