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Date/Time: Sun, 28 Apr 2024 08:32:29 +0000



Show order fill not showing

View Count: 110

[2024-03-06 17:57:02]
Daniel Gonzalez - Posts: 13
Hello,

My show order fill and order position do not show on my footprint. I have both settings turned on and am using the same symbol to trade as my footprint.
Any help would be greatly appreciated.

Thank you
imageScreenshot 2024-03-06 at 11.53.30 AM.png / V - Attached On 2024-03-06 17:56:36 UTC - Size: 6.72 KB - 25 views
[2024-03-06 19:11:11]
John - SC Support - Posts: 31159
Refer to the following:
Chart Trading and the Chart DOM: Displaying Order Fills on the Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-21 19:12:14]
Daniel Gonzalez - Posts: 13
I checked the settings and show order fills is still not showing up. I have attached a screenshot of where I entered and the chart does not show my fill.
imageScreenshot 2024-03-21 at 2.10.52 PM.png / V - Attached On 2024-03-21 19:12:00 UTC - Size: 197.53 KB - 16 views
[2024-03-21 19:45:44]
John - SC Support - Posts: 31159
You have the option for "Trade >> Only Orders from Chart" enabled. Did this orders originate in this chart? If not, then the position and order fills will not show in this chart. Refer to item #2 at the following link:
Chart Trading and the Chart DOM: Displaying Order Fills on the Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-22 15:11:23]
Daniel Gonzalez - Posts: 13
The issue is I only show the order fills & postions in simulation. Whenever I turn simulation off I no longer show order fills whenever I turn simulation off. I have not changed any settings from sim to regular trading.
[2024-03-22 16:07:15]
John - SC Support - Posts: 31159
You are only ever going to see the Order Fills for the currently selected trading account. So order fills from Simulation Mode will not show when you are not in Simulation Mode, as the simulation account is not selected. Refer to the following for how to select the Trading Account:
Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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