Support Board
Date/Time: Mon, 25 Nov 2024 12:43:06 +0000
My account is not showing live data instead it is showing delay
View Count: 147
| [2024-03-04 20:16:26] |
| User323548 - Posts: 2 |
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I have sent the file via my system. I was of the impression i was on live data but looked at time and the times were different the one on the system and the actual timing on the bars. Please assistance is needed asap. Thanks
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| [2024-03-04 20:19:00] |
| John - SC Support - Posts: 36238 |
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You are not setup for any real-time data from our Denali Exchange Data Feed. The exchange that you had active in February did not renew on March 1, 2024, most likely due to insufficient funds on that day. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And then you can activate the exchange(s) at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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