Support Board
Date/Time: Mon, 25 Nov 2024 14:28:10 +0000
Post From: My account is not showing live data instead it is showing delay
| [2024-03-04 20:19:00] |
| John - SC Support - Posts: 36241 |
|
You are not setup for any real-time data from our Denali Exchange Data Feed. The exchange that you had active in February did not renew on March 1, 2024, most likely due to insufficient funds on that day. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And then you can activate the exchange(s) at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |