Support Board
Date/Time: Tue, 26 Nov 2024 00:21:35 +0000
UserContributedStudies seems to be missing after moving SC install
View Count: 174
| [2024-01-22 03:21:51] |
| mrchet - Posts: 15 |
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I recently moved my SC install. I bascially moved it to a new windows by installing SC on it and then copying files from the old windows data file to the new machine. There seems to be something odd with my UserContributedStudies file. The old install had UserContributedStudies.dll The new install has this file name UserContributedStudies_64.dll There must be some path that I need to change because when I open the studies for a chart. I have lines that say Error .. . /Data/UserContributedStudies.dll File not found (i can't copy directly but that error is close). Probably because there is no UserContributedStudies.dll there. I actually went back and copied the old UserContributedStudies.dll again and pasted in to the new install /Data/ and the studies worked (no error produced). But I think I went to save another study and then it stopped working. I'm slighly hazy on this, but I will say that the new install was working at some point. Besides this the new install works perfectly. I think I have to change a file or path or something. Date Time Of Last Edit: 2024-01-22 03:22:55
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| [2024-01-22 16:22:28] |
| John - SC Support - Posts: 36286 |
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Make sure that the following is set to the correct "Data" folder for the new installation: General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths) Once this is set correctly, then perform a software update, even if it is to the same version. This will install any missing files, such as the "UserContributedStudies_64.dll" (which is the correct file). If the file is not there after the update, then you would need to check your antivirus software and see if it is removing the file for some reason - if so, then you will need to create an exception for the file so it does not do this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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