Support Board

Date/Time: Tue, 26 Nov 2024 02:47:07 +0000

Post From: UserContributedStudies seems to be missing after moving SC install

[2024-01-22 16:22:28] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 36286
Make sure that the following is set to the correct "Data" folder for the new installation: General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths) Once this is set correctly, then perform a software update, even if it is to the same version. This will install any missing files, such as the "UserContributedStudies_64.dll" (which is the correct file). If the file is not there after the update, then you would need to check your antivirus software and see if it is removing the file for some reason - if so, then you will need to create an exception for the file so it does not do this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing