Support Board
Date/Time: Mon, 25 Nov 2024 23:39:39 +0000
Color changed after update
View Count: 292
| [2024-01-15 04:58:43] |
| nicktrader - Posts: 711 |
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After the update to2586 the colors for crosshair and price/time boxes have been changed. I am using a white Background...
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| [2024-01-15 09:59:53] |
| nicktrader - Posts: 711 |
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I also have the following "problem" or deviation. I have saved the platform twice. Once for trading with "CQG" and once for testing purposes with "Denali" (so no CQG account but "SC Denali"). To have both versions the same, I "copy/paste" the "Sierra4.com" from the "CQG version" to the "Denali version". Then I change the account in the "Denali version", close/save and restart the platform. The stored chartbook opens after the start and since the update an arrow is displayed instead of the cross (see picture) in the "Chart Values/ Crosshair" mode. If I now take this "Sierra4.com" and run it with the same procedure in the "CQG Version", a cross is displayed again (instaed of an arrow). I would now like to use the version with the arrow in the "CQG version" as well |
 Arrow vs Cross.png / V - Attached On 2024-01-15 09:59:35 UTC - Size: 15.32 KB - 54 views |
| [2024-01-15 17:12:08] |
| John - SC Support - Posts: 36286 |
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The issue with the color of the crosshair changing will be fixed in the next pre-release. But given that you are on 2586 already, you will have to change the coloring for these items to what you want them to be. With regards to the pointer type changing, that is not something that is controlled by Sierra Chart. We request the "Precision Select" pointer when using the Crosshairs, so whatever that is set to in your operating system is what you are going to get. By default it is the cross. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-16 10:32:01] |
| nicktrader - Posts: 711 |
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Regarding your second paragraph. I understand the content. But I use both SC versions ("CQG" and "Denali") on the same computer and the same hard disk. Both versions should display the same. I have tested the following with the "Sierra4.config" 1. "CQG" (cursor cross) copy/paste to "Denali" (cursor arrow) 2. "Denali" (cursor arrow) copy/paste to "CQG" (cursor cross) |
| [2024-01-16 14:58:11] |
| John - SC Support - Posts: 36286 |
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We have no idea how this can be the case, as the particular pointer style is not defined by Sierra Chart. As we stated, we request what is set in the Operating System for the "Precision Pointer" and use what we get from the Operating System. We are not aware of a way to change this in the operating system on a per program basis, but maybe you came across a way to do this that we are not aware of. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-27 16:16:37] |
| nicktrader - Posts: 711 |
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I think I have found the "culprit"(Subject: "Chart Values/ Crosshair" cursor cross changes to arrow). If you change the "detached" DOM to "attached", the cross becomes an arrow. Version: 2590 |
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