Support Board
Date/Time: Tue, 26 Nov 2024 00:53:07 +0000
Major Performance Issues - Not Responding and Other Things
View Count: 429
| [2024-01-08 06:43:38] |
| User708541 - Posts: 87 |
|
Version 2580, also tried 2582 Charts take MUCH longer to load than prior days. Clicking on Trade --> Show Order Fills freezes the system. Message says "Calculating Studies" for 40-70 seconds before this function is resolved. I tried installing a clean version of Sierra in a new folder on my C:/ Drive and this did not help. Exact Same Issues. I went through all the steps on this thread: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation The only thing I did differently is that earlier today I used "Chartbook Sharing" for the first time with a friend. Everything related to Chartbook Sharing as been stopped so I don't think this is the issue. |
| [2024-01-08 06:47:40] |
| User708541 - Posts: 87 |
|
2024-01-07 22:33:11.398 | Trade activity files set size: 554 2024-01-07 22:33:11.436 | Reading Internal Order ID file. 2024-01-07 22:33:11.504 | Reading Trade Orders file. 2024-01-07 22:33:11.504 | Reading Trade Positions file. 2024-01-07 22:33:11.504 | Reading Trade Account Data files. 2024-01-07 22:33:11.507 | Software version: 2580 64-bit 2024-01-07 22:33:11.507 | Primary Thread ID: 7224 2024-01-07 22:33:11.507 | Usage end date: 2024-06-26 2024-01-07 22:33:11.507 | Enabled for: Advanced Features 2. 2024-01-07 22:33:11.507 | Enabled for: Sierra Chart Historical Data Service. 2024-01-07 22:33:11.507 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-01-07 22:33:11.507 | Enabled for: Delayed Denali Exchange Data Feed. 2024-01-07 22:33:11.507 | Enabled for exchange2: CME (Trading Account Required) 2024-01-07 22:33:11.507 | Enabled for exchange2: CBOT (Trading Account Required) 2024-01-07 22:33:11.507 | Enabled for exchange2: COMEX (Trading Account Required) 2024-01-07 22:33:11.507 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-01-07 22:33:11.507 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-01-07 22:33:11.507 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-01-07 22:33:11.507 | Custom symbol settings values: enabled 2024-01-07 22:33:11.507 | Chart Update Interval: 50 2024-01-07 22:33:11.507 | Intraday Data Storage Time Unit: 1 2024-01-07 22:33:11.507 | Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-01-07 22:33:11.507 | 2024-01-08 06:33:11 Local computer time in UTC 2024-01-07 22:33:11.507 | 2024-01-07 22:33:11 Local computer time in SC Time Zone 2024-01-07 22:33:11.507 | 2024-01-08 06:33:10 Server time in UTC 2024-01-07 22:33:11.507 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-01-07 22:33:11.507 | Program path: C:\SierraChart_TopStep2\ 2024-01-07 22:33:11.507 | Data Files path: C:\SierraChart_TopStep2\Data\ 2024-01-07 22:33:11.507 | OS Version Number: 10.0 2024-01-07 22:33:11.507 | Locale Setting: C 2024-01-07 22:33:11.508 | DLLs: EhlersRoofingFilter2_64.dll, ehlers_Roofingb1_64.dll, gcUserStudies_2500_64.dll, sst_FreeBundle_64.dll, UserContributedStudies_64.dll 2024-01-07 22:33:11.508 | Allowed protected custom studies: SST_FreeBundle, zyp_app 2024-01-07 22:33:11.508 | Crash reporter started: true 2024-01-07 22:33:11.508 | 2024-01-07 22:33:11.508 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2024-01-07 22:33:11.526 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-01-07 22:33:11.532 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2024-01-07 22:33:11.532 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2024-01-07 22:33:11.532 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. 2024-01-07 22:33:11.578 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-01-07 22:33:11.578 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-01-07 22:33:11.605 | Received 5 login tokens. 2024-01-07 22:33:12.078 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. 2024-01-07 22:33:12.078 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. 2024-01-07 22:33:12.079 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2024-01-07 22:33:12.079 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-01-07 22:33:12.079 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. 2024-01-07 22:33:12.987 | Symbol settings MD5 received. Request ID: 1. 2024-01-07 22:33:12.987 | Symbol settings are up-to-date for rithmic_v2.trading. 2024-01-07 22:33:14.005 | Requested user files to download. 2024-01-07 22:33:14.220 | User files to download complete 2024-01-07 22:33:16.009 | 2024-01-07 22:33:16.010 | Rithmic Direct - DTC | Using server connection: TopstepTrader-Chicago Area-Non-Aggregated 2024-01-07 22:33:16.014 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50508 2024-01-07 22:33:16.063 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-01-07 22:33:16.063 | DTC Client socket (1) | New receive buffer size: 0 2024-01-07 22:33:16.063 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2024-01-07 22:33:16.124 | Rithmic Direct - DTC | Network connection to server complete. 2024-01-07 22:33:16.124 | Rithmic Direct - DTC | Starting socket receive thread. 2024-01-07 22:33:16.124 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2024-01-07 22:33:16.124 | Rithmic Direct - DTC | Sending logon request message. 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Received logon response. 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Server Name: . 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Successfully connected. 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Trading is supported. 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Order cancel and replace is supported. 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | OCO Orders supported. 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Connected to server complete. 2024-01-07 22:33:16.312 | No download requests in the queue to start downloads for. 2024-01-07 22:33:16.312 | No download requests in the queue to start downloads for. 2024-01-07 22:33:16.312 | No download requests in the queue to start downloads for. 2024-01-07 22:33:16.312 | No download requests in the queue to start downloads for. 2024-01-07 22:33:16.312 | Using symbol data fast lookup vector 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Starting real-time market data updates for: ESM23_FUT_CME. ID: 1 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESM23_FUT_CME. 2024-01-07 22:33:16.312 | Rithmic Direct - DTC | Requesting security definition data for: ESM23_FUT_CME. ID: 1 2024-01-07 22:33:16.312 | Starting DelayedDownloadMonitoringTimer 2024-01-07 22:33:16.312 | Starting HDTimeoutTimer 2024-01-07 22:33:16.312 | Added historical Intraday data request for ESM23_FUT_CME to the queue. 2024-01-07 22:33:16.312 | Intraday data recording state for symbol ESM23_FUT_CME is set to download 'Pending'. 2024-01-07 22:33:16.313 | Triggering next historical data download in queue. 2024-01-07 22:33:16.313 | Rithmic Direct - DTC | Starting real-time market data updates for: NQM23_FUT_CME. ID: 2 2024-01-07 22:33:16.313 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: NQM23_FUT_CME. 2024-01-07 22:33:16.313 | Rithmic Direct - DTC | Requesting security definition data for: NQM23_FUT_CME. ID: 2 2024-01-07 22:33:16.313 | Added historical Intraday data request for NQM23_FUT_CME to the queue. 2024-01-07 22:33:16.313 | Intraday data recording state for symbol NQM23_FUT_CME is set to download 'Pending'. 2024-01-07 22:33:16.313 | Mapping GCJ3.COMEX to GCJ23. Service code: comex 2024-01-07 22:33:16.313 | Denali Data Feed | Starting real-time market data updates for: GCJ3.COMEX (GCJ23). ID: 3 Service code: comex 2024-01-07 22:33:16.314 | Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 443 2024-01-07 22:33:16.314 | DTC Client socket (2) | Creating socket. 2024-01-07 22:33:16.314 | DTC Client socket (2) | New receive buffer size: 0 2024-01-07 22:33:16.314 | DTC Client socket (2) | Connecting to IP: 38.103.112.197. 2024-01-07 22:33:16.315 | Denali Data Feed | Requesting security definition data for: GCJ3.COMEX (GCJ23). ID: 3 2024-01-07 22:33:16.315 | Added historical Intraday data request for GCJ3.COMEX to the queue. 2024-01-07 22:33:16.315 | Intraday data recording state for symbol GCJ3.COMEX is set to download 'Pending'. 2024-01-07 22:33:16.316 | Delaying start of download for ESM23_FUT_CME. 2024-01-07 22:33:16.374 | Denali Data Feed | Network connection to server complete. 2024-01-07 22:33:16.374 | Denali Data Feed | Starting socket receive thread. 2024-01-07 22:33:16.374 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-01-07 22:33:16.447 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-01-07 22:33:16.447 | Denali Data Feed | Sending logon request message. 2024-01-07 22:33:16.947 | Denali Data Feed | Received logon response. 2024-01-07 22:33:16.947 | Denali Data Feed | Server Name: SC Realtime Server. 2024-01-07 22:33:16.947 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-01-07 22:33:16.947 | Denali Data Feed | Successfully connected. 2024-01-07 22:33:16.947 | Denali Data Feed | Trading is not supported. 2024-01-07 22:33:16.947 | Denali Data Feed | Restarting real-time data updates for symbol: GCJ3.COMEX -> GCJ23 2024-01-07 22:33:17.041 | Denali Data Feed | Real-time data for symbol GCJ3.COMEX is currently unavailable. 2024-01-07 22:33:17.041 | Denali Data Feed | Received security definition for symbol GCJ3.COMEX 2024-01-07 22:33:19.222 | Files to Open on Startup | Opening file: MW_Trading Charts-02.Cht 2024-01-07 22:33:19.232 | Loading DLL: C:\SierraChart_TopStep2\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7fff7d400000 2024-01-07 22:33:19.233 | Loading DLL: C:\SierraChart_TopStep2\Data\sst_FreeBundle.dll (sst_FreeBundle_64.dll). Handle: 66000000 2024-01-07 22:33:19.237 | Loading DLL: C:\SierraChart_TopStep2\Data\gcUserStudies.dll (gcUserStudies_2500_64.dll). Handle: 7fff97fb0000 2024-01-07 22:33:19.403 | ESH4.CME/MESH4.CME [CBV] 1 Min #2 | Reloading chart. 2024-01-07 22:33:19.495 | + Loading additional symbol data. 2024-01-07 22:33:19.680 | ESH4.CME [CBV] 5 Sec #5 | Reloading chart. 2024-01-07 22:33:19.726 | ESH4.CME [CBV] #10 | Reloading chart. 2024-01-07 22:33:19.761 | ESH4.CME [CBV] 15 Sec #4 | Reloading chart. 2024-01-07 22:33:19.807 | ESH4.CME [CBV] 1 Day #8 | Reloading chart. 2024-01-07 22:33:20.020 | ESH4.CME [CBV] 1 Day #9 | Reloading chart. 2024-01-07 22:33:20.210 | EURUSD [CBV] 15 Sec #1 | Reloading chart. 2024-01-07 22:33:20.210 | EURUSD [CBV] 15 Sec #1 | No contract months found for symbol. Unable to build continuous futures contract chart. 2024-01-07 22:33:20.210 | EURUSD [CBV] 15 Sec #1 | There are no continuous futures contract symbols. Loading data normally. 2024-01-07 22:33:20.242 | RTYH4.CME [CBV] 15 Sec #6 | Reloading chart. 2024-01-07 22:33:20.289 | NQH4.CME [CBV] 1 Min #3 | Reloading chart. 2024-01-07 22:33:20.330 | ESH4.CME [CBV] 5 Min #7 | Reloading chart. 2024-01-07 22:33:20.377 | ESH4.CME [CBV] 3 Min #11 | Reloading chart. 2024-01-07 22:33:20.430 | ESH4.CME [CBV] 240 Min #12 | Reloading chart. 2024-01-07 22:33:20.430 | ESH4.CME [CBV] 240 Min #12 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-01-07 22:33:20.430 | ESH4.CME [CBV] 240 Min #12 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-01-07 22:33:20.751 | ESH4.CME [CBV] 15 Min #13 | Reloading chart. 2024-01-07 22:33:20.847 | Files to Open on Startup | Opening file: MW_Futures Compare.Cht 2024-01-07 22:33:20.901 | ESH4.CME [CBV] 1 Min #1 | Reloading chart. 2024-01-07 22:33:20.953 | NQH4.CME [CBV] 1 Min #2 | Reloading chart. 2024-01-07 22:33:21.007 | YMH4.CBOT [CBV] 1 Min #3 | Reloading chart. 2024-01-07 22:33:21.059 | RTYH4.CME [CBV] 1 Min #4 | Reloading chart. 2024-01-07 22:33:21.110 | EURUSD [CBV] 1 Min #5 | Reloading chart. 2024-01-07 22:33:21.110 | EURUSD [CBV] 1 Min #5 | No contract months found for symbol. Unable to build continuous futures contract chart. 2024-01-07 22:33:21.110 | EURUSD [CBV] 1 Min #5 | There are no continuous futures contract symbols. Loading data normally. 2024-01-07 22:33:21.133 | ESH4.CME [CBV] 10 Min #11 | Reloading chart. 2024-01-07 22:33:21.192 | NQH4.CME [CBV] 10 Min #9 | Reloading chart. 2024-01-07 22:33:21.276 | YMH4.CBOT [CBV] 10 Min #8 | Reloading chart. 2024-01-07 22:33:21.327 | RTYH4.CME [CBV] 10 Min #7 | Reloading chart. 2024-01-07 22:33:21.375 | EURUSD [CBV] 10 Min #6 | Reloading chart. 2024-01-07 22:33:21.375 | EURUSD [CBV] 10 Min #6 | No contract months found for symbol. Unable to build continuous futures contract chart. 2024-01-07 22:33:21.375 | EURUSD [CBV] 10 Min #6 | There are no continuous futures contract symbols. Loading data normally. 2024-01-07 22:33:21.420 | ESH4.CME/MESH4.CME [CBV] 1 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-01-07 22:33:21.451 | SC Data with Depth | Starting real-time market data updates for: TICK-NYSE. ID: 4 Service code: statscalc 2024-01-07 22:33:21.453 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2024-01-07 22:33:21.454 | SC Data with Depth | Requesting security definition data for: TICK-NYSE. ID: 4 2024-01-07 22:33:21.454 | Added historical Intraday data request for TICK-NYSE to the queue. 2024-01-07 22:33:21.454 | Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. 2024-01-07 22:33:21.454 | Triggering next historical data download in queue. 2024-01-07 22:33:21.454 | ESH4.CME/MESH4.CME [CBV] 1 Min #2 | Started historical data download for additional symbol TICK-NYSE. Download ID: 4 2024-01-07 22:33:21.455 | DTC Client socket (3) | Creating socket. 2024-01-07 22:33:21.455 | DTC Client socket (3) | New receive buffer size: 0 2024-01-07 22:33:21.455 | DTC Client socket (3) | Connecting to IP: 38.103.112.181. 2024-01-07 22:33:21.504 | ESH4.CME [CBV] 5 Sec #5 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-01-07 22:33:26.702 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-01-07 22:33:45.088 | ESH4.CME [CBV] #10 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-01-07 22:33:45.096 | Chart #1 has tagged chart #5 for full recalculation. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:33:45.099 | Chart #6 has tagged chart #5 for full recalculation. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:33:45.104 | NQH4.CME [CBV] 1 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-01-07 22:33:45.120 | Chart #11 has tagged chart #2 for full recalculation. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:33:45.137 | Chart #2 has tagged chart #1 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:33:45.141 | Chart #3 has tagged chart #1 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:33:45.143 | Chart #4 has tagged chart #1 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:33:45.147 | Chart #5 has tagged chart #1 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:33:45.153 | Chart #9 has tagged chart #8 for full recalculation. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:33:45.154 | Chart #9 has tagged chart #11 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:33:45.156 | Chart #8 has tagged chart #11 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:33:45.157 | Chart #7 has tagged chart #11 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:33:45.158 | Chart #6 has tagged chart #11 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:08.622 | SC Data with Depth | Network connection to server complete. 2024-01-07 22:34:08.622 | SC Data with Depth | Starting socket receive thread. 2024-01-07 22:34:08.622 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2024-01-07 22:34:08.623 | DTC Client socket (3) | CloseSocket call. 2024-01-07 22:34:08.623 | SC Data with Depth | Unexpected condition: Socket not connected in c_DTCServiceClient::OnBufferedSocketReceivedData 2024-01-07 22:34:08.623 | DTC Client socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 2024-01-07 22:34:08.623 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-01-07 22:34:08.641 | SC Data with Depth | Failed connections: 1 2024-01-07 22:34:08.641 | SC Data with Depth | Waiting for socket receive thread to end 2024-01-07 22:34:08.642 | DTC Client socket (0) | CloseSocket call. 2024-01-07 22:34:08.642 | SC Data with Depth | Disconnected from the server. 2024-01-07 22:34:08.642 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-01-07 22:34:08.660 | HD Request # 1 | Downloading Intraday chart data for ESM23_FUT_CME to the file ESM23_FUT_CME.scid. Service: rithmic_v2.trading 2024-01-07 22:34:08.660 | HD Request # 1 | Download start date-time: 2023-07-05 23:34:08.000000. File last date-time: 00:00:00.000000 2024-01-07 22:34:08.660 | HD Request # 1 | Using server: rsc.rithmic.com port 50510. Use encryption. 2024-01-07 22:34:08.660 | Socket (4) | Creating socket. Using TLS 1.2. 2024-01-07 22:34:08.661 | Socket (4) | New receive buffer size: 0 2024-01-07 22:34:08.661 | Socket (4) | Connecting to IP: 216.57.156.163. 2024-01-07 22:34:08.701 | Mapping ESH4.CME to ESH24. Service code: cme 2024-01-07 22:34:08.701 | Denali Data Feed | Starting real-time market data updates for: ESH4.CME (ESH24). ID: 5 Service code: cme 2024-01-07 22:34:08.701 | Denali Data Feed | Requesting security definition data for: ESH4.CME (ESH24). ID: 5 2024-01-07 22:34:08.701 | Mapping MESH4.CME to MESH24. Service code: cme 2024-01-07 22:34:08.701 | Denali Data Feed | Starting real-time market data updates for: MESH4.CME (MESH24). ID: 6 Service code: cme 2024-01-07 22:34:08.701 | Denali Data Feed | Requesting security definition data for: MESH4.CME (MESH24). ID: 6 2024-01-07 22:34:08.701 | Added historical Intraday data request for ESH4.CME to the queue. 2024-01-07 22:34:08.701 | Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. 2024-01-07 22:34:08.701 | Triggering next historical data download in queue. 2024-01-07 22:34:08.710 | ESH4.CME [CBV][M] 1 Day #8 | Performing a full recalculation because it has been tagged. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:08.711 | DTC Client socket (3) | Write has completed. Shutdown being performed. 2024-01-07 22:34:08.711 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-01-07 22:34:08.711 | DTC Client socket (3) | Closed. 2024-01-07 22:34:08.711 | Using Bid/Ask average for last trade price for EURUSD 2024-01-07 22:34:08.711 | SC Data with Depth | Starting real-time market data updates for: EURUSD. ID: 7 Service code: fxcm 2024-01-07 22:34:08.711 | SC Data with Depth | Requesting security definition data for: EURUSD. ID: 7 2024-01-07 22:34:08.711 | Added historical Intraday data request for EURUSD to the queue. 2024-01-07 22:34:08.711 | Intraday data recording state for symbol EURUSD is set to download 'Pending'. 2024-01-07 22:34:08.711 | Triggering next historical data download in queue. 2024-01-07 22:34:08.711 | Mapping RTYH4.CME to RTYH24. Service code: cme 2024-01-07 22:34:08.711 | Denali Data Feed | Starting real-time market data updates for: RTYH4.CME (RTYH24). ID: 8 Service code: cme 2024-01-07 22:34:08.711 | Denali Data Feed | Requesting security definition data for: RTYH4.CME (RTYH24). ID: 8 2024-01-07 22:34:08.711 | Added historical Intraday data request for RTYH4.CME to the queue. 2024-01-07 22:34:08.711 | Intraday data recording state for symbol RTYH4.CME is set to download 'Pending'. 2024-01-07 22:34:08.711 | Triggering next historical data download in queue. 2024-01-07 22:34:08.712 | Mapping NQH4.CME to NQH24. Service code: cme 2024-01-07 22:34:08.712 | Denali Data Feed | Starting real-time market data updates for: NQH4.CME (NQH24). ID: 9 Service code: cme 2024-01-07 22:34:08.712 | Denali Data Feed | Requesting security definition data for: NQH4.CME (NQH24). ID: 9 2024-01-07 22:34:08.712 | Added historical Intraday data request for NQH4.CME to the queue. 2024-01-07 22:34:08.712 | Intraday data recording state for symbol NQH4.CME is set to download 'Pending'. 2024-01-07 22:34:08.712 | Triggering next historical data download in queue. 2024-01-07 22:34:08.714 | ESH4.CME [CBV][M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:08.724 | HD Request # 1 | Sending historical data logon request message. 2024-01-07 22:34:08.726 | Mapping YMH4.CBOT to YMH24. Service code: cbot 2024-01-07 22:34:08.727 | Denali Data Feed | Starting real-time market data updates for: YMH4.CBOT (YMH24). ID: 10 Service code: cbot 2024-01-07 22:34:08.727 | Denali Data Feed | Requesting security definition data for: YMH4.CBOT (YMH24). ID: 10 2024-01-07 22:34:08.727 | Added historical Intraday data request for YMH4.CBOT to the queue. 2024-01-07 22:34:08.727 | Intraday data recording state for symbol YMH4.CBOT is set to download 'Pending'. 2024-01-07 22:34:08.727 | Triggering next historical data download in queue. 2024-01-07 22:34:08.735 | ESH4.CME [CBV][M] 10 Min #11 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:08.743 | Requesting market depth updates for: ESH4.CME if supported. NumLevels=1400 2024-01-07 22:34:08.745 | Denali Data Feed (Market Orders Data) | Connecting to the server ds26.sierracharts.com. Port 10060 2024-01-07 22:34:08.745 | DTC Client socket (3) | Creating socket. 2024-01-07 22:34:08.745 | DTC Client socket (3) | New receive buffer size: 0 2024-01-07 22:34:08.745 | DTC Client socket (3) | Connecting to IP: 38.103.112.197. 2024-01-07 22:34:08.749 | Requesting market depth updates for: ESM23_FUT_CME if supported. NumLevels=1400 2024-01-07 22:34:08.749 | Separate subscription for market depth updates not supported. ESM23_FUT_CME 2024-01-07 22:34:08.749 | Requesting market depth updates for: NQM23_FUT_CME if supported. NumLevels=1400 2024-01-07 22:34:08.749 | Separate subscription for market depth updates not supported. NQM23_FUT_CME 2024-01-07 22:34:08.752 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (6) | Creating socket. Using TLS 1.2. 2024-01-07 22:34:08.752 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (6) | New receive buffer size: 0 2024-01-07 22:34:08.752 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (6) | Connecting to IP: 38.79.0.89. 2024-01-07 22:34:08.806 | Denali Data Feed (Market Orders Data) | Network connection to server complete. 2024-01-07 22:34:08.806 | Denali Data Feed (Market Orders Data) | Starting socket receive thread. 2024-01-07 22:34:08.806 | Denali Data Feed (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard 2024-01-07 22:34:08.807 | Denali Data Feed | Received security definition for symbol ESH4.CME 2024-01-07 22:34:08.807 | Denali Data Feed | Received security definition for symbol MESH4.CME 2024-01-07 22:34:08.807 | Denali Data Feed | Received security definition for symbol RTYH4.CME 2024-01-07 22:34:08.885 | Denali Data Feed (Market Orders Data) | Setting DTC encoding to Binary VLS 2024-01-07 22:34:08.885 | Denali Data Feed (Market Orders Data) | Sending logon request message. 2024-01-07 22:34:08.916 | HD Request # 1 | Requesting Intraday data. Start date-time: 2023-07-05 23:34:08. Record interval: 1. Symbol: ESM23_FUT_CME 2024-01-07 22:34:08.960 | Denali Data Feed | Clearing market depth for ESH4.CME 2024-01-07 22:34:08.960 | Denali Data Feed | Received security definition for symbol NQH4.CME 2024-01-07 22:34:08.960 | Denali Data Feed | Received security definition for symbol YMH4.CBOT 2024-01-07 22:34:08.979 | Socket (4) | CloseSocket call. 2024-01-07 22:34:08.979 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-01-07 22:34:08.979 | HD Request # 1 | Error downloading historical Intraday data for ESM23_FUT_CME. Exchange not specified 2024-01-07 22:34:08.979 | Historical data download thread signaled to stop. 2024-01-07 22:34:08.979 | HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESM23_FUT_CME 2024-01-07 22:34:08.979 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 2024-01-07 22:34:08.979 | HD Request # 1 | Completion time: 0s. 2024-01-07 22:34:08.979 | HD Request # 1 | Intraday data download complete for ESM23_FUT_CME. Unique request ID: 1 2024-01-07 22:34:08.979 | Removing historical data download ID 1. 2024-01-07 22:34:08.979 | Real-time Intraday chart data file updates started for ESM23_FUT_CME 2024-01-07 22:34:08.979 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\ESM23_FUT_CME.scid. Thread ID: 7224 2024-01-07 22:34:08.979 | Intraday chart data file opened for ESM23_FUT_CME 2024-01-07 22:34:08.979 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-01-07 22:34:08.979 | 2024-01-07 22:34:08.979 | Triggering next historical data download in queue. 2024-01-07 22:34:08.979 | HD Request # 2 | Downloading Intraday chart data for NQM23_FUT_CME to the file NQM23_FUT_CME.scid. Service: rithmic_v2.trading 2024-01-07 22:34:08.979 | HD Request # 2 | Download start date-time: 2023-07-05 23:34:08.000000. File last date-time: 00:00:00.000000 2024-01-07 22:34:08.980 | HD Request # 2 | Using server: rsc.rithmic.com port 50510. Use encryption. 2024-01-07 22:34:08.980 | Socket (7) | Creating socket. Using TLS 1.2. 2024-01-07 22:34:08.980 | Socket (7) | New receive buffer size: 0 2024-01-07 22:34:08.980 | Socket (7) | Connecting to IP: 216.57.156.163. 2024-01-07 22:34:09.042 | HD Request # 2 | Sending historical data logon request message. 2024-01-07 22:34:09.043 | Socket (4) | Socket gracefully closed by remote side. 2024-01-07 22:34:09.043 | Socket (4) | Closed. 2024-01-07 22:34:09.229 | HD Request # 2 | Requesting Intraday data. Start date-time: 2023-07-05 23:34:08. Record interval: 1. Symbol: NQM23_FUT_CME 2024-01-07 22:34:09.263 | Denali Data Feed (Market Orders Data) | Received logon response. 2024-01-07 22:34:09.263 | Denali Data Feed (Market Orders Data) | Server Name: SC Realtime Server. 2024-01-07 22:34:09.263 | Denali Data Feed (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 2024-01-07 22:34:09.263 | Denali Data Feed (Market Orders Data) | Successfully connected. 2024-01-07 22:34:09.263 | Denali Data Feed (Market Orders Data) | Trading is not supported. 2024-01-07 22:34:09.263 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ESH24. MinimumMarketByOrderQuantity: 36. Service code: cme 2024-01-07 22:34:09.263 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ESH4.CME -> ESH24 2024-01-07 22:34:09.283 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (6) | Socket gracefully closed by remote side. 2024-01-07 22:34:09.283 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (6) | Socket gracefully closed by remote side. 2024-01-07 22:34:09.284 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (6) | CloseSocket call. 2024-01-07 22:34:09.284 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-01-07 22:34:09.284 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (6) | Closed. 2024-01-07 22:34:09.290 | Socket (7) | CloseSocket call. 2024-01-07 22:34:09.290 | Socket (7) | Shutdown started. Waiting for graceful close. 2024-01-07 22:34:09.290 | HD Request # 2 | Error downloading historical Intraday data for NQM23_FUT_CME. Exchange not specified 2024-01-07 22:34:09.290 | Historical data download thread signaled to stop. 2024-01-07 22:34:09.290 | HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NQM23_FUT_CME 2024-01-07 22:34:09.290 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 2024-01-07 22:34:09.290 | HD Request # 2 | Completion time: 1s. 2024-01-07 22:34:09.290 | HD Request # 2 | Intraday data download complete for NQM23_FUT_CME. Unique request ID: 2 2024-01-07 22:34:09.290 | Removing historical data download ID 2. 2024-01-07 22:34:09.290 | Real-time Intraday chart data file updates started for NQM23_FUT_CME 2024-01-07 22:34:09.290 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\NQM23_FUT_CME.scid. Thread ID: 7224 2024-01-07 22:34:09.290 | Intraday chart data file opened for NQM23_FUT_CME 2024-01-07 22:34:09.290 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2024-01-07 22:34:09.290 | 2024-01-07 22:34:09.290 | Triggering next historical data download in queue. 2024-01-07 22:34:09.290 | HD Request # 3 | Downloading Intraday chart data for GCJ3.COMEX to the file GCJ3.COMEX.scid. Service: comex 2024-01-07 22:34:09.290 | HD Request # 3 | Download start date-time: 2023-04-26 09:55:00.000000. File last date-time: 2023-04-26 09:55:00.005000 2024-01-07 22:34:09.290 | HD Request # 3 | Using server: ds26.sierracharts.com port 10149 2024-01-07 22:34:09.290 | Socket (4) | Creating socket. 2024-01-07 22:34:09.290 | Socket (4) | New receive buffer size: 0 2024-01-07 22:34:09.290 | Socket (4) | Connecting to IP: 38.103.112.197. 2024-01-07 22:34:09.352 | Socket (7) | Socket gracefully closed by remote side. 2024-01-07 22:34:09.352 | Socket (7) | Closed. 2024-01-07 22:34:09.430 | HD Request # 3 | Setting DTC encoding to Binary VLS 2024-01-07 22:34:09.430 | HD Request # 3 | Sending historical data logon request message. 2024-01-07 22:34:09.742 | HD Request # 3 | Requesting Intraday data. Start date-time: 2023-04-26 09:55:00. Record interval: 1. Symbol: GCJ23 2024-01-07 22:34:09.802 | HD Request # 3 | Decompressing data. 2024-01-07 22:34:09.861 | HD Request # 3 | Receiving Intraday data for GCJ3.COMEX starting at 2023-04-26 09:55:00.005000 2024-01-07 22:34:09.861 | Socket (4) | CloseSocket call. 2024-01-07 22:34:09.861 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-01-07 22:34:09.861 | Historical data download thread signaled to stop. 2024-01-07 22:34:09.861 | HD Request # 3 | Timestamp of first Intraday data file record written: 2023-04-26 09:55:00.005000. 2024-01-07 22:34:09.861 | HD Request # 3 | Received 1 Intraday data record from 2023-04-26 09:55:00.005000 to 2023-04-26 09:55:00.005000 (0.0 seconds. Delay: 256.6 days) and wrote 1 record for GCJ3.COMEX 2024-01-07 22:34:09.861 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-04-26 16:55:00.005000 2024-01-07 22:34:09.861 | HD Request # 3 | Completion time: 0s. 2024-01-07 22:34:09.861 | HD Request # 3 | Intraday data download complete for GCJ3.COMEX. Unique request ID: 3 2024-01-07 22:34:09.861 | Removing historical data download ID 3. 2024-01-07 22:34:09.861 | Real-time Intraday chart data file updates started for GCJ3.COMEX 2024-01-07 22:34:09.861 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\GCJ3.COMEX.scid. Thread ID: 7224 2024-01-07 22:34:09.861 | Intraday chart data file opened for GCJ3.COMEX 2024-01-07 22:34:09.861 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-01-07 22:34:09.861 | 2024-01-07 22:34:09.861 | Triggering next historical data download in queue. 2024-01-07 22:34:09.861 | HD Request # 4 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc 2024-01-07 22:34:09.862 | HD Request # 4 | Download start date-time: 2024-01-05 15:59:59.000000. File last date-time: 2024-01-05 15:59:59.000000 2024-01-07 22:34:09.862 | HD Request # 4 | Using server: ds12.sierracharts.com port 10150 2024-01-07 22:34:09.862 | Socket (5) | Creating socket. 2024-01-07 22:34:09.862 | Socket (5) | New receive buffer size: 0 2024-01-07 22:34:09.862 | Socket (5) | Connecting to IP: 38.103.112.181. 2024-01-07 22:34:09.927 | Socket (4) | Socket gracefully closed by remote side. 2024-01-07 22:34:09.927 | Socket (4) | Closed. 2024-01-07 22:34:10.026 | HD Request # 4 | Setting DTC encoding to Binary VLS 2024-01-07 22:34:10.026 | HD Request # 4 | Sending historical data logon request message. 2024-01-07 22:34:10.326 | HD Request # 4 | Requesting Intraday data. Start date-time: 2024-01-05 15:59:59. Record interval: 1. Symbol: TICK-NYSE 2024-01-07 22:34:10.386 | HD Request # 4 | Decompressing data. 2024-01-07 22:34:10.446 | HD Request # 4 | Receiving Intraday data for TICK-NYSE starting at 2024-01-05 15:59:59.000000 2024-01-07 22:34:10.447 | Socket (5) | CloseSocket call. 2024-01-07 22:34:10.447 | Socket (5) | Shutdown started. Waiting for graceful close. 2024-01-07 22:34:10.447 | Historical data download thread signaled to stop. 2024-01-07 22:34:10.447 | HD Request # 4 | Timestamp of first Intraday data file record written: 2024-01-05 15:59:59.000000. 2024-01-07 22:34:10.447 | HD Request # 4 | Received 1 Intraday data record from 2024-01-05 15:59:59.000000 to 2024-01-05 15:59:59.000000 (0.0 seconds. Delay: 2.3 days) and wrote 1 record for TICK-NYSE 2024-01-07 22:34:10.447 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2024-01-05 23:59:59.000000 2024-01-07 22:34:10.447 | HD Request # 4 | Completion time: 1s. 2024-01-07 22:34:10.447 | HD Request # 4 | Intraday data download complete for TICK-NYSE. Unique request ID: 4 2024-01-07 22:34:10.447 | Removing historical data download ID 4. 2024-01-07 22:34:10.447 | Real-time Intraday chart data file updates started for TICK-NYSE 2024-01-07 22:34:10.447 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\TICK-NYSE.scid. Thread ID: 7224 2024-01-07 22:34:10.447 | Intraday chart data file opened for TICK-NYSE 2024-01-07 22:34:10.447 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2024-01-07 22:34:10.447 | ESH4.CME/MESH4.CME [CBV][M] 1 Min #2 | Historical data download for additional symbol TICK-NYSE with ID 4 has completed. 2024-01-07 22:34:10.447 | 2024-01-07 22:34:10.447 | Triggering next historical data download in queue. 2024-01-07 22:34:10.447 | Historical data for TICK-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-01-07 22:34:10.447 | Delaying start of download for ESH4.CME. 2024-01-07 22:34:10.508 | Socket (5) | Socket gracefully closed by remote side. 2024-01-07 22:34:10.508 | Socket (5) | Closed. 2024-01-07 22:34:10.630 | SC Data with Depth | Connecting to the server ds13-2.sierracharts.com. Port 443 2024-01-07 22:34:10.630 | DTC Client socket (4) | Creating socket. 2024-01-07 22:34:10.630 | DTC Client socket (4) | New receive buffer size: 0 2024-01-07 22:34:10.630 | DTC Client socket (4) | Connecting to IP: 38.142.170.156. 2024-01-07 22:34:10.653 | SC Data with Depth | Network connection to server complete. 2024-01-07 22:34:10.653 | SC Data with Depth | Starting socket receive thread. 2024-01-07 22:34:10.653 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2024-01-07 22:34:10.694 | SC Data with Depth | Setting DTC encoding to Binary VLS 2024-01-07 22:34:10.694 | SC Data with Depth | Sending logon request message. 2024-01-07 22:34:10.817 | SC Data with Depth | Received logon response. 2024-01-07 22:34:10.817 | SC Data with Depth | Server Name: SC Realtime Server. 2024-01-07 22:34:10.817 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2024-01-07 22:34:10.817 | SC Data with Depth | Successfully connected. 2024-01-07 22:34:10.817 | SC Data with Depth | Trading is not supported. 2024-01-07 22:34:10.817 | SC Data with Depth | Restarting real-time data updates for symbol: EURUSD 2024-01-07 22:34:10.817 | Added historical Intraday data request for TICK-NYSE to the queue. 2024-01-07 22:34:10.817 | Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. 2024-01-07 22:34:10.817 | Triggering next historical data download in queue. 2024-01-07 22:34:10.817 | SC Data with Depth | Restarting real-time data updates for symbol: TICK-NYSE 2024-01-07 22:34:10.884 | SC Data with Depth | Received security definition for symbol EURUSD 2024-01-07 22:34:10.884 | SC Data with Depth | Received security definition for symbol TICK-NYSE 2024-01-07 22:34:13.329 | HD Request # 5 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme 2024-01-07 22:34:13.329 | HD Request # 5 | Download start date-time: 2024-01-07 22:32:53.000000. File last date-time: 2024-01-07 22:32:53.000000 2024-01-07 22:34:13.330 | HD Request # 5 | Using server: ds28.sierracharts.com port 10149 2024-01-07 22:34:13.330 | Socket (5) | Creating socket. 2024-01-07 22:34:13.330 | Socket (5) | New receive buffer size: 0 2024-01-07 22:34:13.330 | Socket (5) | Connecting to IP: 38.103.112.187. 2024-01-07 22:34:13.458 | HD Request # 5 | Setting DTC encoding to Binary VLS 2024-01-07 22:34:13.458 | HD Request # 5 | Sending historical data logon request message. 2024-01-07 22:34:13.781 | HD Request # 5 | Requesting Intraday data. Start date-time: 2024-01-07 22:32:53. Record interval: 1. Symbol: ESH24 2024-01-07 22:34:13.841 | HD Request # 5 | Decompressing data. 2024-01-07 22:34:13.901 | HD Request # 5 | Receiving Intraday data for ESH4.CME starting at 2024-01-07 22:32:53.346000 2024-01-07 22:34:13.901 | Socket (5) | CloseSocket call. 2024-01-07 22:34:13.901 | Socket (5) | Shutdown started. Waiting for graceful close. 2024-01-07 22:34:13.901 | Historical data download thread signaled to stop. 2024-01-07 22:34:13.901 | HD Request # 5 | Timestamp of first Intraday data file record written: 2024-01-07 22:32:53.346000. 2024-01-07 22:34:13.901 | HD Request # 5 | Received 18 Intraday data records from 2024-01-07 22:32:53.346000 to 2024-01-07 22:34:03.131000 (69.8 seconds. Delay: 10.8 seconds) and wrote 18 records for ESH4.CME 2024-01-07 22:34:13.901 | HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2024-01-08 06:34:03.131000 2024-01-07 22:34:13.901 | Added 1 Time and Sales records to Intraday data file for ESH4.CME after download. 2024-01-07 22:34:13.901 | HD Request # 5 | Completion time: 0s. 2024-01-07 22:34:13.901 | HD Request # 5 | Intraday data download complete for ESH4.CME. Unique request ID: 5 2024-01-07 22:34:13.901 | Removing historical data download ID 5. 2024-01-07 22:34:13.901 | Real-time Intraday chart data file updates started for ESH4.CME 2024-01-07 22:34:13.901 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\ESH4.CME.scid. Thread ID: 7224 2024-01-07 22:34:13.901 | Intraday chart data file opened for ESH4.CME 2024-01-07 22:34:13.901 | HD Request # 5 | Enabling Intraday chart updating for symbol. 2024-01-07 22:34:13.901 | 2024-01-07 22:34:13.901 | Triggering next historical data download in queue. 2024-01-07 22:34:13.901 | Delaying start of download for EURUSD. 2024-01-07 22:34:13.943 | Chart #11 has tagged chart #2 for full recalculation. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:13.944 | ESH4.CME/MESH4.CME [CBV][M] 1 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:13.962 | Socket (5) | Socket gracefully closed by remote side. 2024-01-07 22:34:13.962 | Socket (5) | Closed. 2024-01-07 22:34:13.974 | Chart #9 has tagged chart #8 for full recalculation. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:14.001 | ESH4.CME [CBV][M] 1 Day #8 | Performing a full recalculation because it has been tagged. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:15.318 | HD Request # 6 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm 2024-01-07 22:34:15.318 | HD Request # 6 | Download start date-time: 2024-01-07 22:32:50.000000. File last date-time: 2024-01-07 22:32:50.000000 2024-01-07 22:34:15.318 | HD Request # 6 | Using server: ds13-2.sierracharts.com port 10150 2024-01-07 22:34:15.318 | Socket (5) | Creating socket. 2024-01-07 22:34:15.318 | Socket (5) | New receive buffer size: 0 2024-01-07 22:34:15.318 | Socket (5) | Connecting to IP: 38.142.170.156. 2024-01-07 22:34:15.369 | HD Request # 6 | Setting DTC encoding to Binary VLS 2024-01-07 22:34:15.369 | HD Request # 6 | Sending historical data logon request message. 2024-01-07 22:34:15.421 | HD Request # 6 | Requesting Intraday data. Start date-time: 2024-01-07 22:32:50. Record interval: 1. Symbol: EURUSD 2024-01-07 22:34:15.443 | HD Request # 6 | Decompressing data. 2024-01-07 22:34:15.467 | HD Request # 6 | Receiving Intraday data for EURUSD starting at 2024-01-07 22:32:50.014000 2024-01-07 22:34:15.467 | Socket (5) | CloseSocket call. 2024-01-07 22:34:15.467 | Socket (5) | Shutdown started. Waiting for graceful close. 2024-01-07 22:34:15.467 | Historical data download thread signaled to stop. 2024-01-07 22:34:15.468 | HD Request # 6 | Timestamp of first Intraday data file record written: 2024-01-07 22:32:50.014000. 2024-01-07 22:34:15.468 | HD Request # 6 | Received 36 Intraday data records from 2024-01-07 22:32:50.014000 to 2024-01-07 22:34:09.214000 (79.2 seconds. Delay: 6.3 seconds) and wrote 36 records for EURUSD 2024-01-07 22:34:15.468 | HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2024-01-08 06:34:09.214000 2024-01-07 22:34:15.468 | HD Request # 6 | Completion time: 0s. 2024-01-07 22:34:15.468 | HD Request # 6 | Intraday data download complete for EURUSD. Unique request ID: 6 2024-01-07 22:34:15.468 | Removing historical data download ID 6. 2024-01-07 22:34:15.468 | Real-time Intraday chart data file updates started for EURUSD 2024-01-07 22:34:15.468 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\EURUSD.scid. Thread ID: 7224 2024-01-07 22:34:15.468 | Intraday chart data file opened for EURUSD 2024-01-07 22:34:15.468 | HD Request # 6 | Enabling Intraday chart updating for symbol. 2024-01-07 22:34:15.468 | 2024-01-07 22:34:15.468 | Triggering next historical data download in queue. 2024-01-07 22:34:15.468 | HD Request # 7 | Downloading Intraday chart data for RTYH4.CME to the file RTYH4.CME.scid. Service: cme 2024-01-07 22:34:15.468 | HD Request # 7 | Download start date-time: 2024-01-07 22:32:39.000000. File last date-time: 2024-01-07 22:32:39.000000 2024-01-07 22:34:15.468 | HD Request # 7 | Using server: ds13.sierracharts.com port 10149 2024-01-07 22:34:15.468 | Socket (6) | Creating socket. 2024-01-07 22:34:15.468 | Socket (6) | New receive buffer size: 0 2024-01-07 22:34:15.468 | Socket (6) | Connecting to IP: 38.142.170.155. 2024-01-07 22:34:15.490 | Socket (5) | Socket gracefully closed by remote side. 2024-01-07 22:34:15.491 | Socket (5) | Closed. 2024-01-07 22:34:15.494 | Chart #6 has tagged chart #11 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:15.495 | Chart #1 has tagged chart #5 for full recalculation. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:15.495 | Chart #5 has tagged chart #1 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:15.495 | ESH4.CME [CBV][M] 10 Min #11 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:15.523 | HD Request # 7 | Setting DTC encoding to Binary VLS 2024-01-07 22:34:15.523 | HD Request # 7 | Sending historical data logon request message. 2024-01-07 22:34:15.561 | ESH4.CME [CBV][M] 5 Sec #5 | Performing a full recalculation because it has been tagged. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:15.571 | HD Request # 7 | Requesting Intraday data. Start date-time: 2024-01-07 22:32:39. Record interval: 1. Symbol: RTYH24 2024-01-07 22:34:15.593 | HD Request # 7 | Decompressing data. 2024-01-07 22:34:15.615 | HD Request # 7 | Receiving Intraday data for RTYH4.CME starting at 2024-01-07 22:32:39.323000 2024-01-07 22:34:15.616 | Socket (6) | CloseSocket call. 2024-01-07 22:34:15.616 | Socket (6) | Shutdown started. Waiting for graceful close. 2024-01-07 22:34:15.639 | Socket (6) | Socket gracefully closed by remote side. 2024-01-07 22:34:15.639 | Socket (6) | Closed. 2024-01-07 22:34:39.630 | Historical data download thread signaled to stop. 2024-01-07 22:34:39.630 | HD Request # 7 | Timestamp of first Intraday data file record written: 2024-01-07 22:32:39.323000. 2024-01-07 22:34:39.630 | HD Request # 7 | Received 6 Intraday data records from 2024-01-07 22:32:39.323000 to 2024-01-07 22:33:52.793000 (73.5 seconds. Delay: 46.8 seconds) and wrote 6 records for RTYH4.CME 2024-01-07 22:34:39.630 | HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2024-01-08 06:33:52.793000 2024-01-07 22:34:39.630 | Added 1 Time and Sales records to Intraday data file for RTYH4.CME after download. 2024-01-07 22:34:39.631 | HD Request # 7 | Completion time: 24s. 2024-01-07 22:34:39.631 | HD Request # 7 | Intraday data download complete for RTYH4.CME. Unique request ID: 7 2024-01-07 22:34:39.631 | Removing historical data download ID 7. 2024-01-07 22:34:39.631 | Real-time Intraday chart data file updates started for RTYH4.CME 2024-01-07 22:34:39.631 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\RTYH4.CME.scid. Thread ID: 7224 2024-01-07 22:34:39.631 | Intraday chart data file opened for RTYH4.CME 2024-01-07 22:34:39.631 | HD Request # 7 | Enabling Intraday chart updating for symbol. 2024-01-07 22:34:39.631 | 2024-01-07 22:34:39.631 | Triggering next historical data download in queue. 2024-01-07 22:34:39.633 | HD Request # 8 | Downloading Intraday chart data for NQH4.CME to the file NQH4.CME.scid. Service: cme 2024-01-07 22:34:39.633 | HD Request # 8 | Download start date-time: 2024-01-07 22:32:53.000000. File last date-time: 2024-01-07 22:32:53.000000 2024-01-07 22:34:39.633 | HD Request # 8 | Using server: ds23.sierracharts.com port 10150 2024-01-07 22:34:39.633 | Socket (5) | Creating socket. 2024-01-07 22:34:39.633 | Socket (5) | New receive buffer size: 0 2024-01-07 22:34:39.633 | Socket (5) | Connecting to IP: 38.103.112.183. 2024-01-07 22:34:39.660 | Chart #6 has tagged chart #5 for full recalculation. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:39.660 | Chart #4 has tagged chart #1 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:39.661 | Chart #7 has tagged chart #11 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:39.662 | ESH4.CME [CBV][M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:39.671 | ESH4.CME [CBV][M] 10 Min #11 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:34:39.679 | ESH4.CME [CBV][M] 5 Sec #5 | Performing a full recalculation because it has been tagged. Chartbook: MW_Trading Charts-02.Cht 2024-01-07 22:34:39.760 | HD Request # 8 | Setting DTC encoding to Binary VLS 2024-01-07 22:34:39.760 | HD Request # 8 | Sending historical data logon request message. 2024-01-07 22:34:40.077 | HD Request # 8 | Requesting Intraday data. Start date-time: 2024-01-07 22:32:53. Record interval: 1. Symbol: NQH24 2024-01-07 22:34:40.137 | HD Request # 8 | Decompressing data. 2024-01-07 22:34:40.197 | HD Request # 8 | Receiving Intraday data for NQH4.CME starting at 2024-01-07 22:32:53.346000 2024-01-07 22:34:40.197 | Socket (5) | CloseSocket call. 2024-01-07 22:34:40.197 | Socket (5) | Shutdown started. Waiting for graceful close. 2024-01-07 22:34:40.257 | Socket (5) | Socket gracefully closed by remote side. 2024-01-07 22:34:40.257 | Socket (5) | Closed. 2024-01-07 22:35:03.716 | Historical data download thread signaled to stop. 2024-01-07 22:35:03.716 | HD Request # 8 | Timestamp of first Intraday data file record written: 2024-01-07 22:32:53.346000. 2024-01-07 22:35:03.716 | HD Request # 8 | Received 50 Intraday data records from 2024-01-07 22:32:53.346000 to 2024-01-07 22:34:35.216000 (101.9 seconds. Delay: 28.5 seconds) and wrote 50 records for NQH4.CME 2024-01-07 22:35:03.717 | HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2024-01-08 06:34:35.216000 2024-01-07 22:35:03.717 | Added 5 Time and Sales records to Intraday data file for NQH4.CME after download. 2024-01-07 22:35:03.717 | HD Request # 8 | Completion time: 24s. 2024-01-07 22:35:03.717 | HD Request # 8 | Intraday data download complete for NQH4.CME. Unique request ID: 8 2024-01-07 22:35:03.717 | Removing historical data download ID 8. 2024-01-07 22:35:03.717 | Real-time Intraday chart data file updates started for NQH4.CME 2024-01-07 22:35:03.717 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\NQH4.CME.scid. Thread ID: 7224 2024-01-07 22:35:03.717 | Intraday chart data file opened for NQH4.CME 2024-01-07 22:35:03.717 | HD Request # 8 | Enabling Intraday chart updating for symbol. 2024-01-07 22:35:03.717 | 2024-01-07 22:35:03.717 | Triggering next historical data download in queue. 2024-01-07 22:35:03.717 | HD Request # 9 | Downloading Intraday chart data for YMH4.CBOT to the file YMH4.CBOT.scid. Service: cbot 2024-01-07 22:35:03.717 | HD Request # 9 | Download start date-time: 2024-01-07 22:32:20.000000. File last date-time: 2024-01-07 22:32:20.000000 2024-01-07 22:35:03.717 | HD Request # 9 | Using server: ds26.sierracharts.com port 10149 2024-01-07 22:35:03.717 | Socket (5) | Creating socket. 2024-01-07 22:35:03.717 | Socket (5) | New receive buffer size: 0 2024-01-07 22:35:03.717 | Socket (5) | Connecting to IP: 38.103.112.197. 2024-01-07 22:35:03.762 | Chart #9 has tagged chart #11 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:35:03.770 | Chart #2 has tagged chart #1 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:35:03.771 | ESH4.CME [CBV][M] 10 Min #11 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:35:03.812 | ESH4.CME [CBV][M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:35:03.844 | HD Request # 9 | Setting DTC encoding to Binary VLS 2024-01-07 22:35:03.844 | HD Request # 9 | Sending historical data logon request message. 2024-01-07 22:35:04.167 | HD Request # 9 | Requesting Intraday data. Start date-time: 2024-01-07 22:32:20. Record interval: 1. Symbol: YMH24 2024-01-07 22:35:04.227 | HD Request # 9 | Decompressing data. 2024-01-07 22:35:04.287 | HD Request # 9 | Receiving Intraday data for YMH4.CBOT starting at 2024-01-07 22:32:20.510000 2024-01-07 22:35:04.287 | Socket (5) | CloseSocket call. 2024-01-07 22:35:04.287 | Socket (5) | Shutdown started. Waiting for graceful close. 2024-01-07 22:35:04.287 | Historical data download thread signaled to stop. 2024-01-07 22:35:04.287 | HD Request # 9 | Timestamp of first Intraday data file record written: 2024-01-07 22:32:20.510000. 2024-01-07 22:35:04.287 | HD Request # 9 | Received 23 Intraday data records from 2024-01-07 22:32:20.510000 to 2024-01-07 22:34:49.031000 (2.5 minutes. Delay: 15.3 seconds) and wrote 23 records for YMH4.CBOT 2024-01-07 22:35:04.288 | HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2024-01-08 06:34:49.031000 2024-01-07 22:35:04.288 | HD Request # 9 | Completion time: 1s. 2024-01-07 22:35:04.288 | HD Request # 9 | Intraday data download complete for YMH4.CBOT. Unique request ID: 9 2024-01-07 22:35:04.288 | Removing historical data download ID 9. 2024-01-07 22:35:04.288 | Real-time Intraday chart data file updates started for YMH4.CBOT 2024-01-07 22:35:04.288 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\YMH4.CBOT.scid. Thread ID: 7224 2024-01-07 22:35:04.288 | Intraday chart data file opened for YMH4.CBOT 2024-01-07 22:35:04.288 | HD Request # 9 | Enabling Intraday chart updating for symbol. 2024-01-07 22:35:04.288 | 2024-01-07 22:35:04.288 | Triggering next historical data download in queue. 2024-01-07 22:35:04.288 | HD Request # 10 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc 2024-01-07 22:35:04.288 | HD Request # 10 | Download start date-time: 2024-01-05 15:59:59.000000. File last date-time: 2024-01-05 15:59:59.000000 2024-01-07 22:35:04.288 | HD Request # 10 | Using server: ds4.sierracharts.com port 10150 2024-01-07 22:35:04.310 | Chart #8 has tagged chart #11 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:35:04.311 | Chart #3 has tagged chart #1 for full recalculation. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:35:04.311 | ESH4.CME [CBV][M] 10 Min #11 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:35:04.349 | Socket (5) | Socket gracefully closed by remote side. 2024-01-07 22:35:04.349 | Socket (5) | Closed. 2024-01-07 22:35:04.356 | Socket (6) | Creating socket. 2024-01-07 22:35:04.356 | Socket (6) | New receive buffer size: 0 2024-01-07 22:35:04.356 | Socket (6) | Connecting to IP: 38.103.112.200. 2024-01-07 22:35:04.372 | ESH4.CME [CBV][M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: MW_Futures Compare.Cht 2024-01-07 22:35:04.495 | HD Request # 10 | Setting DTC encoding to Binary VLS 2024-01-07 22:35:04.495 | HD Request # 10 | Sending historical data logon request message. 2024-01-07 22:35:04.790 | HD Request # 10 | Requesting Intraday data. Start date-time: 2024-01-05 15:59:59. Record interval: 1. Symbol: TICK-NYSE 2024-01-07 22:35:04.850 | HD Request # 10 | Decompressing data. 2024-01-07 22:35:04.909 | HD Request # 10 | Receiving Intraday data for TICK-NYSE starting at 2024-01-05 15:59:59.000000 2024-01-07 22:35:04.910 | Socket (6) | CloseSocket call. 2024-01-07 22:35:04.910 | Socket (6) | Shutdown started. Waiting for graceful close. 2024-01-07 22:35:04.910 | Historical data download thread signaled to stop. 2024-01-07 22:35:04.910 | HD Request # 10 | Timestamp of first Intraday data file record written: 2024-01-05 15:59:59.000000. 2024-01-07 22:35:04.910 | HD Request # 10 | Received 1 Intraday data record from 2024-01-05 15:59:59.000000 to 2024-01-05 15:59:59.000000 (0.0 seconds. Delay: 2.3 days) and wrote 1 record for TICK-NYSE 2024-01-07 22:35:04.910 | HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2024-01-05 23:59:59.000000 2024-01-07 22:35:04.910 | HD Request # 10 | Completion time: 0s. 2024-01-07 22:35:04.910 | HD Request # 10 | Intraday data download complete for TICK-NYSE. Unique request ID: 10 2024-01-07 22:35:04.910 | Removing historical data download ID 10. 2024-01-07 22:35:04.910 | Real-time Intraday chart data file updates started for TICK-NYSE 2024-01-07 22:35:04.910 | Opened cached Intraday file: C:\SierraChart_TopStep2\Data\TICK-NYSE.scid. Thread ID: 7224 2024-01-07 22:35:04.910 | Intraday chart data file opened for TICK-NYSE 2024-01-07 22:35:04.910 | HD Request # 10 | Enabling Intraday chart updating for symbol. 2024-01-07 22:35:04.910 | 2024-01-07 22:35:04.910 | No download requests in the queue to start downloads for. 2024-01-07 22:35:04.970 | Socket (6) | Socket gracefully closed by remote side. 2024-01-07 22:35:04.970 | Socket (6) | Closed. |
| [2024-01-08 15:31:24] |
| Sierra_Chart Engineering - Posts: 17178 |
|
First thing to do is to follow the instructions here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Stop using your existing Chartbooks. There may be a setting problem causing a high load. Or maybe custom studies is causing an issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-08 17:23:40] |
| User889191 - Posts: 61 |
|
You are not alone. Please see thread in support board. Performance drawdown with version 2576 and higher (DOM and Charts) I have already told them that from 2550 and higher their performance improvements slow down everything. They don't believe...
|
| [2024-01-16 17:36:11] |
| User929353 - Posts: 17 |
|
I am having a big problem with this too. This is a NEW issue that started a few days ago for me. The show order fills button momentarily freezes the program, that never used to happen. I spent yesterday going through my chartbooks and reducing loaded days in every single one, and closing any charts within each chartbook I do not use often, and today it crashed again. I have a high end gaming PC with a powerful graphics card and plenty of RAM. DOM is also slower. Not sure what is going on. I just am frustrated with the constant crashing. Complete random shut down of SC.
|
| [2024-01-16 19:35:57] |
| John - SC Support - Posts: 36286 |
|
Are you referring to the menu option for "Show Order Fills"? And is Sierra Chart crashing when you select this? Or when is it crashing?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-16 20:35:48] |
| User929353 - Posts: 17 |
|
It just momentarily freezes when I toggle show order fills on and off from the menu yes, that is minor. The crashing is honestly just insanely strange. It happens absolutely randomly. I have not changed anything, disabled 3rd party downloads, I really am stumped.
|
| [2024-01-17 01:19:26] |
| Sierra_Chart Engineering - Posts: 17178 |
|
Regarding this: It just momentarily freezes when I toggle show order fills on and off from the menu yes, that is minor.
You need to clean up the TradeActivityLogs folder: Trade Activity Log: Trade Activity Not Displaying or Clearing (Improving Trade Activity Query Performance) Remove all files, where you do not need the data for a particular date and account. And remove any very large files. Also refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.51 - Very Large and/or Large Number of Trade Activity Files And refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.29 - Solid State Drives / SSD Regarding any abnormal shutdowns: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-17 01:19:52
|
To post a message in this thread, you need to log in with your Sierra Chart account: