Support Board
Date/Time: Tue, 26 Nov 2024 15:34:19 +0000
not receiving SMS code for free trial verification
View Count: 416
| [2023-11-19 21:40:14] |
| vikingbear - Posts: 10 |
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Hello. I have downloaded Sierrachart, created and activated an account, and requested an sms code in order to activate my free trial. Number was entered correctly with country code format- phone definitely receives sms. no message received after repeated attempts. reset windows function attempted. now I see the notification is that too many attempts have been made and I cannot resend SMS code. Please instruct! I am excited to begin learning this software to utilize it in my trading. thank you Vikingbear |
| [2023-11-19 22:27:52] |
| Sierra_Chart Engineering - Posts: 17181 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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