Support Board
Date/Time: Tue, 26 Nov 2024 16:42:04 +0000
Sierra not showing my open position this morning.
View Count: 221
| [2023-11-09 13:14:14] |
| User200466 - Posts: 1 |
|
Good morning, I had a very situation this morning and am unsure what is going on. I took a long position in NQ roughly 70 minutes ago and Sierra was not reflecting the fact I was in a position, my entry was marked on my chart but my order window was not showing that I had an open position. I knew I had placed an order so I opened the trade activity log and it showed that I indeed did have a position on, but when I tried to flatten I got the error saying that there were no open positions so I shorted the same amount of lots and then my PNL updated to show that I was actually up 16 points. The trade activity log is still showing Open Quantity of 1(not accurate) so I am trying to find out if I'm actually in a position that I'm unable to see as I don't want to liquidate the account if we sell off at open or something and I don't know if I'm even in a position. |
| [2023-11-09 13:25:36] |
| Sierra_Chart Engineering - Posts: 17182 |
|
Refer to: Trading Information Windows: Incorrectly Reported Trade Position Quantity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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