Support Board
Date/Time: Wed, 27 Nov 2024 02:39:27 +0000
Random Chart Highlight
View Count: 1184
| [2014-07-21 07:59:11] |
| Meritus - Posts: 164 |
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Hi, lets say I have 2 chart windows open. Without me clicking on either chart whats happening is after a period of time the opposite chart is highlighting itself. So if I expand chart 2 to fill the whole screen, after a short period chart 1 becomes visible. its as if I'm clicking on the other chart (which Im not). Seems to randomly highlight different charts on the screen. Please advise. Many thanks in advance
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| [2014-07-21 08:33:34] |
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This definitely could not be an issue within Sierra Chart. There is nothing within Sierra Chart which will cause charts to activate themselves automatically. Other than when switching to a Chartbook or opening one. We recommend restarting your computer. This must be a system problem. While this is unrelated to it, see if you have Global Settings >> General Settings >> General 2 >>Auto Hide Chart Title Bars and Scrollbars enabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-21 08:33:44
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| [2014-07-21 08:46:20] |
| Meritus - Posts: 164 |
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It was not enabled but I have now enabled it. I have previously manually hidden the title bars and scrollbars on some of the charts
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| [2014-07-21 19:41:26] |
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We were thinking that if it was enabled, it should be disabled. But in any case, we do not see why that option would cause a problem itself. Just wondering if it is possibly triggering some problem within the operating system.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-21 19:56:58] |
| Meritus - Posts: 164 |
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Im on Windows 8, but as I said before the feature you mentioned was and has been unchecked. The issue started about a week ago and I initially ignored it but its getting a little annoying now.
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| [2014-07-21 20:30:39] |
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This must be a system issue. As we said nothing in Sierra Chart will cause a window to be automatically activated other than when a Chartbook is opened or you change Chartbooks. In this case the last active chart is activated. We also have never heard of a problem like this before. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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