Support Board
Date/Time: Tue, 26 Nov 2024 20:15:19 +0000
wrong data
View Count: 324
[2023-10-19 10:45:26] |
TheFibber - Posts: 83 |
hi 17th of october there are a lot of wrong data in the intraday bar .are you fixing this problem? thanks |
[2023-10-19 13:22:52] |
John - SC Support - Posts: 36307 |
What is the symbol for which you are having an issue? Please give us a screenshot showing the errors by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-10-20 06:23:44] |
TheFibber - Posts: 83 |
there are countless. in the dj30 the tickers are : Axp Ba cat Cvx dis gs hd jnj jpm Mcd mmm V vz but in the greater sp500 many more (gm gnrc ir irm itw ivz but i stopped looking fot them..they are too much) |
[2023-10-23 03:01:41] |
Sierra_Chart Engineering - Posts: 17182 |
.are you fixing this problem? No. This is data from the exchanges. The data is not actually wrong.Make sure this is disabled: Data/Trade Service Settings: Process Known Odd Lot Equity Trades for DTC Services (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) And adjust session times to 09:30:00 (start) to 15:59:59 (end) Eastern time: Chart Session Times: Session Times Make sure the chart is set to use the New York time zone. We cannot provide further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-25 17:26:21
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