Support Board
Date/Time: Tue, 26 Nov 2024 22:34:49 +0000
When scrolling, the graphic element entered an invisible area.
View Count: 400
| [2023-10-11 06:31:39] |
| SkyKeeper - Posts: 40 |
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At the price set by Scale Range: Automatic When scrolling, the graphic element entered an invisible area. This happens if it is the lowest on the chart. How do I make sure that the element is always displayed in full? Element Code: sc.GraphDrawType = GDT_CUSTOM; VcHigh.DrawStyle = DRAWSTYLE_BAR_TOP; VcLow.DrawStyle = DRAWSTYLE_BAR_BOTTOM; VcClose.DrawStyle = DRAWSTYLE_DIAMOND; VcHigh.LineWidth = 3; VcLow.LineWidth = 3; VcClose.LineWidth = 1; |
1.PNG| [2023-10-11 07:17:24] |
| Sierra_Chart Engineering - Posts: 17185 |
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We do not understand this. A screenshot of the chart would help. Instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-11 07:51:55] |
| SkyKeeper - Posts: 40 |
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see screenshot The problem of partial display of elements occurs if High=Low=Close This problem also exists at the top of the chart Date Time Of Last Edit: 2023-10-11 08:12:27
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Private File Private File Private File |
| [2023-10-11 14:26:58] |
| John - SC Support - Posts: 36309 |
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We really are not understanding. It sounds like you are asking about scaling relative to drawings. The scale does not take into account drawings when determining the scale height. It uses the bars and any studies that are set to "Automatic" scaling. So any drawings that are above the highest bar or below the lowest bar may not be drawn within the visible space. If it is something else, then please give us more information on what exactly you are asking about. We just are not sure from the images what you are referring to. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-11 15:09:53] |
| SkyKeeper - Posts: 40 |
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can I send a short video?
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| [2023-10-11 15:36:14] |
| John - SC Support - Posts: 36309 |
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Yes, that is fine.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-11 15:45:27] |
| SkyKeeper - Posts: 40 |
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Yes, this happens with the DRAWSTYLE_DIAMOND or DRAWSTYLE_POINT element. If it is at the top or bottom of the edge of the graph, then its display is halved. I move the graph in Tools->Hand mode, or it moves realtime. And it turns out that if the bar is a point (High=Low=Close), then DRAWSTYLE_DIAMOND or DRAWSTYLE_POINT is not displayed completely, this greatly affects the perception of the chart and trading with the eyes. At the same time, you have to compress the chart vertically so that all the bars are fully displayed, which is not convenient.
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Private File |
| [2023-10-11 17:15:33] |
| John - SC Support - Posts: 36309 |
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To start with, if the chart is moved such that part of the drawing is now "off" the visible area, then you simply will not see that part of the drawing. From what we see in the video, this looks correct to us - the drawing of a Point is going off the bottom of the screen and is therefore not showing the part that can not be seen. But we are not understanding the issue related to the bar (when the bar has High=Low=Close). What exactly is occurring here? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-11 17:29:34] |
| SkyKeeper - Posts: 40 |
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When we move the graph horizontally, the vertical part automatically adjusts and we see the entire graph vertically. If there are a lot of prices, then the bars are vertically compressed and vertically we should see all the bars completely. This is how sierrachart behaves in a standard way. But if the price bar is a dot, then it is not completely displayed at the edge of the screen, but if High <> Low, then it is displayed correctly and there is no cropping. Why is the point being cropped? I can throw off the indicator completely, but not to the public
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| [2023-10-11 17:54:51] |
| John - SC Support - Posts: 36309 |
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What is the "Scale Padding Percentage" set to for that chart? Refer to the following: Chart Scale and Scale Adjusting: Scale Padding Percentage (Scale Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-11 18:16:03] |
| SkyKeeper - Posts: 40 |
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Great! The problem has been solved, see screenshots Thank you for your help! Date Time Of Last Edit: 2023-10-11 18:18:14
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