Support Board
Date/Time: Wed, 27 Nov 2024 02:34:31 +0000
Unable to connect to AMP CQG
View Count: 1499
| [2014-07-17 17:34:08] |
| User42511 - Posts: 2 |
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“Unable to login with CQG. The Market Data Connection will not allow to login. However, if I only use Trade Connection Details login, I can login ok but no live data coming in.” can you help me ? i paste the error code : CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-07-17 19:33:06 socket (0) - Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-07-17 19:33:06 socket (1188) - Connected. | 2014-07-17 19:33:06 CQG Trading FIX: Sending the Logon message. | 2014-07-17 19:33:07 CQG Trading: Connected to trading server. | 2014-07-17 19:33:07 CQG Trading: Connecting to market data server. | 2014-07-17 19:33:07 Connecting to websocket server. | 2014-07-17 19:33:07 CQG Trading FIX - FCM name: AMP | 2014-07-17 19:33:07 Socket (0) - Resolved address api.cqg.com to IP 208.48.16.34 | 2014-07-17 19:33:07 Socket (2084) - Connected. | 2014-07-17 19:33:07 Socket (2084) - Starting SSL connection. | 2014-07-17 19:33:07 Socket (2084) - SSL connection established. | 2014-07-17 19:33:08 Opening websocket. | 2014-07-17 19:33:08 Sending websocket handshake. | 2014-07-17 19:33:08 Received websocket handshake acknowledgment. | 2014-07-17 19:33:08 TRANSPORT OPEN | 2014-07-17 19:33:08 CQG Trading: Websocket connected. | 2014-07-17 19:33:08 CQG Trading: Sending market data logon message. | 2014-07-17 19:33:08 CQG Trading: Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-07-17 19:33:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-17 19:33:08 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-17 19:33:08 CQG Trading FIX: Sending a Logout message. | 2014-07-17 19:33:08 Socket (2084) - SSL shutdown indicates not able to send 'close notify'. | 2014-07-17 19:33:08 Socket (2084) - SSL has been shut down. | 2014-07-17 19:33:08 Socket (2084) - SSL object has been freed. SSL state is now disconnected. | 2014-07-17 19:33:08 Socket (2084) - Shutdown and closed. | 2014-07-17 19:33:08 CQG Trading: Websocket closed. | 2014-07-17 19:33:08 CQG Trading: Disconnected. | 2014-07-17 19:33:08 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-17 19:33:08 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-07-17 19:33:09 socket (1188) - Shutdown and closed. | 2014-07-17 19:33:09 CQG Trading FIX: Logged out and disconnected. | 2014-07-17 19:33:09 CQG Trading FIX: Disconnected. | 2014-07-17 19:33:09 File >> Disconnect selected. | 2014-07-17 19:33:12 CQG Trading: Disconnected. | 2014-07-17 19:33:12 Date Time Of Last Edit: 2014-07-17 19:19:29
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| [2014-07-17 20:50:25] |
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You need to have AMP enable CQG market data for Sierra Chart on your CQG account: CQG Trading: Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-07-17 19:33:08
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-17 20:50:41
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