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Date/Time: Wed, 27 Nov 2024 04:46:52 +0000



Post From: Unable to connect to AMP CQG

[2014-07-17 17:34:08]
User42511 - Posts: 2
“Unable to login with CQG. The Market Data Connection will not allow to login. However, if I only use Trade Connection Details login, I can login ok but no live data coming in.”

can you help me ?

i paste the error code :


CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-07-17 19:33:06
socket (0) - Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-07-17 19:33:06
socket (1188) - Connected. | 2014-07-17 19:33:06
CQG Trading FIX: Sending the Logon message. | 2014-07-17 19:33:07
CQG Trading: Connected to trading server. | 2014-07-17 19:33:07
CQG Trading: Connecting to market data server. | 2014-07-17 19:33:07
Connecting to websocket server. | 2014-07-17 19:33:07
CQG Trading FIX - FCM name: AMP | 2014-07-17 19:33:07
Socket (0) - Resolved address api.cqg.com to IP 208.48.16.34 | 2014-07-17 19:33:07
Socket (2084) - Connected. | 2014-07-17 19:33:07
Socket (2084) - Starting SSL connection. | 2014-07-17 19:33:07
Socket (2084) - SSL connection established. | 2014-07-17 19:33:08
Opening websocket. | 2014-07-17 19:33:08
Sending websocket handshake. | 2014-07-17 19:33:08
Received websocket handshake acknowledgment. | 2014-07-17 19:33:08
TRANSPORT OPEN | 2014-07-17 19:33:08
CQG Trading: Websocket connected. | 2014-07-17 19:33:08
CQG Trading: Sending market data logon message. | 2014-07-17 19:33:08
CQG Trading: Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-07-17 19:33:08
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-17 19:33:08
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-17 19:33:08
CQG Trading FIX: Sending a Logout message. | 2014-07-17 19:33:08
Socket (2084) - SSL shutdown indicates not able to send 'close notify'. | 2014-07-17 19:33:08
Socket (2084) - SSL has been shut down. | 2014-07-17 19:33:08
Socket (2084) - SSL object has been freed. SSL state is now disconnected. | 2014-07-17 19:33:08
Socket (2084) - Shutdown and closed. | 2014-07-17 19:33:08
CQG Trading: Websocket closed. | 2014-07-17 19:33:08
CQG Trading: Disconnected. | 2014-07-17 19:33:08
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-17 19:33:08
CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-07-17 19:33:09
socket (1188) - Shutdown and closed. | 2014-07-17 19:33:09
CQG Trading FIX: Logged out and disconnected. | 2014-07-17 19:33:09
CQG Trading FIX: Disconnected. | 2014-07-17 19:33:09
File >> Disconnect selected. | 2014-07-17 19:33:12
CQG Trading: Disconnected. | 2014-07-17 19:33:12

Date Time Of Last Edit: 2014-07-17 19:19:29