Support Board
Date/Time: Tue, 26 Nov 2024 08:58:00 +0000
"File Compression not Supported on File System" Repeating infinitely on Message Log.
View Count: 820
| [2023-10-03 20:07:56] |
| Alex Q - Posts: 98 |
|
I've haven't noticed any issue performance wise, however I happened to glance over at the message log and noticed it was constantly spitting out messages. I've just noticed this happening today. For what it's worth I use Sierra on OSX via Crossover. Everything is in working order. I've attached the log. File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:52.768 Software version: 2550 64-bit | 2023-10-03 13:04:52.850 Primary Thread ID: 248 | 2023-10-03 13:04:52.850 Usage end date: 2023-10-21 | 2023-10-03 13:04:52.850 Enabled for: Advanced Features 2. | 2023-10-03 13:04:52.850 Enabled for: Sierra Chart Historical Data Service. | 2023-10-03 13:04:52.850 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-10-03 13:04:52.850 Enabled for: Delayed Denali Exchange Data Feed. | 2023-10-03 13:04:52.850 Enabled for exchange2: CME (Trading Account Required) | 2023-10-03 13:04:52.850 Enabled for exchange2: CBOT (Trading Account Required) | 2023-10-03 13:04:52.850 Enabled for exchange2: COMEX (Trading Account Required) | 2023-10-03 13:04:52.850 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-10-03 13:04:52.850 Enabled for exchange2: fairx_exchange.data | 2023-10-03 13:04:52.850 Enabled for exchange2: NASDAQ Global Indexes | 2023-10-03 13:04:52.850 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-10-03 13:04:52.850 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-10-03 13:04:52.850 Custom symbol settings values: enabled | 2023-10-03 13:04:52.850 Chart Update Interval: 1000 | 2023-10-03 13:04:52.850 Intraday Data Storage Time Unit: 0 | 2023-10-03 13:04:52.850 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-10-03 13:04:52.850 2023-10-03 20:04:52 Local computer time in UTC | 2023-10-03 13:04:52.850 2023-10-03 13:04:52 Local computer time in SC Time Zone | 2023-10-03 13:04:52.850 2023-10-03 20:02:25 Server time in UTC | 2023-10-03 13:04:52.850 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-10-03 13:04:52.850 Program path: Z:\Volumes\Sierra Chart\Sierra Chart LIVE\ | 2023-10-03 13:04:52.850 Data Files path: Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\ | 2023-10-03 13:04:52.850 OS Version Number: 10.0 | 2023-10-03 13:04:52.850 Locale Setting: C | 2023-10-03 13:04:52.850 DLLs: DeltaData2_64.dll, DeltaData_64.dll, Template_64.dll, UserContributedStudies_64.dll | 2023-10-03 13:04:52.850 Allowed protected custom studies: | 2023-10-03 13:04:52.850 Crash reporter started: true | 2023-10-03 13:04:52.850 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:52.932 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:53.185 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:53.406 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:53.674 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:53.762 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:53.904 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:54.186 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:54.406 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:54.675 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:54.763 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:54.929 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:55.186 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:55.406 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:55.675 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:55.763 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:55.906 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:56.185 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:56.406 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:56.675 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:56.762 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:56.904 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:57.185 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:57.406 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:57.675 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:57.763 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:57.904 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:58.184 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:58.405 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:58.675 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:58.763 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:58.904 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:59.186 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:59.406 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:59.674 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:59.764 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:04:59.905 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:00.186 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:00.405 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:00.674 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:00.764 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:00.905 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:01.187 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:01.405 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:01.673 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\NVOL-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:01.764 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:01.933 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:02.185 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:02.407 File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart LIVE\Data\SPX500.scid. Windows error code 50: Request not supported. | 2023-10-03 13:05:02.674 |
| [2023-10-03 22:55:37] |
| Sierra_Chart Engineering - Posts: 17179 |
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You need to disable compression: Advanced Service Settings: Support Intraday and Market Depth Files Compression (Global Settings >> Advanced Service Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-03 23:50:29] |
| Alex Q - Posts: 98 |
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Thank you very much! Worked like a charm.
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| [2023-12-13 17:31:37] |
| User512353 - Posts: 45 |
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I have the same problem with this file compression error message (SierraChart 2568). I have disabled compression as follows: Global Settings -> Advanced Service Settings -> File Compression -> Support Intraday and Market Depth Files Compression = No Global Settings -> Advanced Service Settings -> File Compression -> Disable Intraday and Market Depth File Compression if Enabled on the File = Yes Applied, Saved, Closed, Restarted SierraChart Result: The file compression error message still shows up continuously, flooding the message log. Please advise! Thanks! |
| [2023-12-13 17:39:17] |
| John - SC Support - Posts: 36286 |
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Set "Global Settings >> Server Settings >> General >> Use Real-Time Data Compression" to "No Compression". Refer to the following: Sierra Chart Server Settings: Use Real-Time Data Compression (Global Settings >> Sierra Chart Server Settings >> General >> General) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-13 18:12:08] |
| Sierra_Chart Engineering - Posts: 17179 |
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This must be set to No: Global Settings -> Advanced Service Settings -> File Compression -> Disable Intraday and Market Depth File Compression if Enabled on the File = Yes This is the reason for the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-13 18:12:15
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