Support Board
Date/Time: Wed, 27 Nov 2024 06:33:41 +0000
I strongly suspect my account had been compromised
View Count: 296
| [2023-09-11 23:37:42] |
| User431096 - Posts: 12 |
|
Over the past few weeks, I have frequently been warned that a secondary instance was trying to log in (but rejected). I have just changed my account password and hopefully this will not happen again. However, are there any documentation on how passwords are encrypted, transmitted and stored on the SC servers? I assume that passwords are never transmitted in plain text. I just want a better understanding of the communication protocol between the SC server and my computer, and hopefully identify potential hackers' attack points. |
| [2023-09-12 10:11:20] |
| Sierra_Chart Engineering - Posts: 17190 |
|
We know what message you are referring to and it just means that Sierra Chart has connected to a secondary instance for the trading evaluator service: I have frequently been warned that a secondary instance was trying to log in (but rejected).
This is not a security issue and can happen sometimes. Sierra Chart will then connect back to the main server. You can safely ignore this. No: However, are there any documentation on how passwords are encrypted, transmitted and stored on the SC servers? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-12 10:11:38
|
To post a message in this thread, you need to log in with your Sierra Chart account: