Support Board

Date/Time: Wed, 27 Nov 2024 08:49:34 +0000

Post From: I strongly suspect my account had been compromised

[2023-09-12 10:11:20] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 17191
We know what message you are referring to and it just means that Sierra Chart has connected to a secondary instance for the trading evaluator service: I have frequently been warned that a secondary instance was trying to log in (but rejected). This is not a security issue and can happen sometimes. Sierra Chart will then connect back to the main server. You can safely ignore this. No: However, are there any documentation on how passwords are encrypted, transmitted and stored on the SC servers? Passwords are one-way encrypted and they do not exist on our servers and they are not stored in a format which can be read. And when a password is transmitted, in limited cases, it is encrypted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-12 10:11:38