Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 08:26:34 +0000



Eurex real time - Trading Evaluator - charts not updating

View Count: 233

[2023-09-01 15:15:08]
DF52 - Posts: 19
Hello,

Having activated the Eurex exchange just now I have tried to start a new Trading Evaluator account with real-time Eurex data. I've followed the documentation including disconnecting and selecting 'Trading Evaluator' instead of 'Trading Evaluator-Delayed' and 'Translate symbols to current service'.
However the charts are not updating and I'm getting the error 'Service client does not support market data connections'.
Are you able to advise please?
[2023-09-01 15:20:14]
DF52 - Posts: 19
Please ignore above - problem solved, my omission

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account