Support Board
Date/Time: Mon, 25 Nov 2024 23:29:14 +0000
not able to trade on live account
View Count: 961
| [2023-12-06 18:58:04] |
| Yuri_T - Posts: 20 |
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I have AMP as clearing firm and trying to start trading via Teton, all seems fine for now. There is one question I have however. In order to get my AMP account setup for trading via Teton, I addressed their support and changed Live trading credentials to Teton. Respectively, no order routing via CQG now. The question is: Does that imply that I will not have to fulfill once a month connection to confirm I have a live trading account anymore? |
| [2023-12-06 21:36:41] |
| John - SC Support - Posts: 36286 |
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If you are always connected to your trading account, then you are constantly updating your non-professional verification for the CME Group, so you do not need to do anything special. If you are not staying connected to your trading service (it doesn't matter what trading service you are using), then you will need to ensure that you do connect to your live trading account at least once a month to update your status You can view the "Verified Until" date for your account at the following link - it is also shown on the Control Panel for your account on our website: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-07 09:42:55] |
| Yuri_T - Posts: 20 |
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Thanks a lot for that! One thing I stumbled upon is that I cannot open position with ES futures, although my account size is enough to cover day trading margin for ES set by AMP. Could you please check what is the matter? |
| [2023-12-07 16:28:46] |
| John - SC Support - Posts: 36286 |
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You need to check with AMP on this. We do not have insight into that information.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-22 17:21:35] |
| User798547 - Posts: 54 |
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some thing is still wrong with my account, i have not been getting filled, or when i do when i get out it is not giving me the correct profit or loss, i just had a trade that i was in profit but when i flattend the position my Dpl is negitive, how does one buy at a lower price sell at a higher price and still hAVE A RED dpl, I do not feel confident trading with you guys if i never get correct order fills
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| [2024-01-22 18:26:13] |
| John - SC Support - Posts: 36286 |
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Refer to the following: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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