Support Board
Date/Time: Tue, 26 Nov 2024 01:32:07 +0000
Post From: not able to trade on live account
| [2023-12-06 21:36:41] |
| John - SC Support - Posts: 36286 |
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If you are always connected to your trading account, then you are constantly updating your non-professional verification for the CME Group, so you do not need to do anything special. If you are not staying connected to your trading service (it doesn't matter what trading service you are using), then you will need to ensure that you do connect to your live trading account at least once a month to update your status You can view the "Verified Until" date for your account at the following link - it is also shown on the Control Panel for your account on our website: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |