Support Board
Date/Time: Wed, 27 Nov 2024 12:25:28 +0000
No trade account
View Count: 322
| [2023-08-04 17:40:57] |
| Ril88 - Posts: 1 |
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I had real-time data a few months ago using Denali and Teton worked perfectly. Now I've come back, set it all up the same and I have an issue 'No trade account' assigned. I contacted Ironbeam already, they said they will just double check my account name. The username is correct. I'm not sure if I done something wrong or it's the back end? |
| [2023-08-04 18:56:26] |
| John - SC Support - Posts: 36309 |
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Make sure that you have setup everything properly within your Sierra Chart by going through the Setup Instructions for Teton starting at Step #7 at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions If you still have the issue, then the problem would be with IronBeam. You would need to ensure that your account is still active with them and it is still setup for the Teton Order Routing (or they need to change it). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-08 12:27:39] |
| Ironbeam - Posts: 9 |
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Hello, Please shoot us an email at trading@ironbeam.com if the issue persists. |
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