Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Wed, 27 Nov 2024 00:46:24 +0000

How to Post a Message for Support

The Sierra Chart doesn't connect

View Count: 1181

[2014-07-10 13:21:19]
[Go To First Post]
User96706 - Posts: 7
Software version: 1156 | 2014-07-10 09:44:10
Enabled for: Advanced Features. | 2014-07-10 09:44:10
Enabled for: Advanced Features 2. | 2014-07-10 09:44:10
Enabled for: Sierra Chart Historical Data Service. | 2014-07-10 09:44:10
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-07-10 09:44:10
Active service: TransAct Trading | 2014-07-10 09:44:10
Time Zone: -03:00:00 (BRASIL-04CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-07-10 09:44:10
2014-07-10 09:44:10 Local computer clock time | 2014-07-10 09:44:10
2014-07-10 12:44:10 GMT time | 2014-07-10 09:44:10
2014-07-10 09:44:10 Time zone adjusted time | 2014-07-10 09:44:10
Time difference to server time: 7 seconds. | 2014-07-10 09:44:10
Program path: C:\SierraChart\SierraChartTransActMA\ | 2014-07-10 09:44:10
Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2014-07-10 09:44:10
OS Version Number: 5.1 | 2014-07-10 09:44:10

Checking for new symbol settings for ta | 2014-07-10 09:44:10
Symbol settings are up-to-date for ta | 2014-07-10 09:44:11
HD Request # 2 - Downloading Historical Daily chart data for ESU14. Starting date: 2014-07-09. Service: ta | 2014-07-10 09:44:15
HD Request # 2 - Requesting historical Daily data for ESU14 starting at 2014-07-08 | 2014-07-10 09:44:15
HD Request # 3 - Downloading Intraday chart data for CLQ4 to the file CLQ4.scid. Service: ta | 2014-07-10 09:44:15
HD Request # 3 - Download start Date-Time: 2014-07-10 09:35:46.0 | 2014-07-10 09:44:15
HD Request # 3 - Using server: ds3.sierracharts.com port 10149 | 2014-07-10 09:44:15
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-07-10 09:44:15
Socket (2096) - Connected. | 2014-07-10 09:44:15
HD Request # 3 - Sending historical data logon request message. | 2014-07-10 09:44:15
HD Request # 2 - Receiving historical Daily data for ESU14 starting at 2014-07-08 | 2014-07-10 09:44:16
Writing historical Daily data for ESU14 to the file ESU14.dly | 2014-07-10 09:44:16
HD Request # 2 - Received 3 records from 2014-07-08 00:00:00 to 2014-07-10 00:00:00 (3.0 days) and wrote 2 records for ESU14 | 2014-07-10 09:44:16
HD Request # 2 - Daily download COMPLETE for ESU14. Completion time: 0s | 2014-07-10 09:44:16

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 09:44:17
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:44:19
Socket (1132) - Connected. | 2014-07-10 09:44:19
TransAct Trading: Connected to server. | 2014-07-10 09:44:19
TransAct Trading: Sending logon request message. | 2014-07-10 09:44:19
Socket (2096) - Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-07-10 09:44:52
Socket (2096) - Shutdown and closed. | 2014-07-10 09:44:52
HD Request # 3 - Error downloading historical Intraday data for CLQ4. The network socket has been closed. Retrying download. | 2014-07-10 09:44:52
HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLQ4 | 2014-07-10 09:44:52
HD Request # 4 - Downloading Intraday chart data for CLQ4 to the file CLQ4.scid. Service: ta | 2014-07-10 09:44:52
HD Request # 4 - Download start Date-Time: 2014-07-10 09:35:46.0 | 2014-07-10 09:44:52
HD Request # 4 - Using server: ds5.sierracharts.com port 10149 | 2014-07-10 09:44:52
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-07-10 09:44:52
Socket (2112) - Connected. | 2014-07-10 09:44:52
HD Request # 4 - Sending historical data logon request message. | 2014-07-10 09:44:52
HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-07-10 09:35:46. Record interval: 1. Symbol: CLQ4 | 2014-07-10 09:44:52
Socket (2112) - Shutdown and closed. | 2014-07-10 09:44:53
HD Request # 4 - Historical data for CLQ4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-07-10 09:44:53
The network socket for historical data has been closed. | 2014-07-10 09:44:53
HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLQ4 | 2014-07-10 09:44:53
HD Request # 4 - Intraday download COMPLETE for CLQ4. Completion time: 1s | 2014-07-10 09:44:53
HD Request # 5 - Downloading Intraday chart data for ESU4 to the file ESU4.scid. Service: ta | 2014-07-10 09:44:53
HD Request # 5 - Download start Date-Time: 2014-07-10 09:35:47.0 | 2014-07-10 09:44:53
HD Request # 5 - Using server: ds4.sierracharts.com port 10149 | 2014-07-10 09:44:53
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-10 09:44:53
Socket (2096) - Connected. | 2014-07-10 09:44:53
HD Request # 5 - Sending historical data logon request message. | 2014-07-10 09:44:53
HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-07-10 09:35:47. Record interval: 1. Symbol: ESU4 | 2014-07-10 09:44:54
Socket (2096) - Shutdown and closed. | 2014-07-10 09:44:54
The network socket for historical data has been closed. | 2014-07-10 09:44:54
HD Request # 5 - Historical data for ESU4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-07-10 09:44:54
HD Request # 5 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU4 | 2014-07-10 09:44:54
HD Request # 5 - Intraday download COMPLETE for ESU4. Completion time: 0s | 2014-07-10 09:44:54
HD Request # 6 - Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2014-07-10 09:44:54
HD Request # 6 - Download start Date-Time: 2014-07-10 09:35:48.0 | 2014-07-10 09:44:54
HD Request # 6 - Using server: ds3.sierracharts.com port 10149 | 2014-07-10 09:44:54
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-07-10 09:44:54
Socket (2096) - Connected. | 2014-07-10 09:44:54
HD Request # 6 - Sending historical data logon request message. | 2014-07-10 09:44:54
HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-07-10 09:35:48. Record interval: 1. Symbol: TICK-NYSE | 2014-07-10 09:44:55
HD Request # 6 - Decompressing data. | 2014-07-10 09:44:55
HD Request # 6 - Receiving Intraday data for TICK-NYSE starting at 2014-07-10 09:35:48 | 2014-07-10 09:44:55
HD Request # 6 - Timestamp of first Intraday data file record written: 2014-07-10 09:35:48 | 2014-07-10 09:44:55
Socket (2096) - Shutdown and closed. | 2014-07-10 09:44:55
The network socket for historical data has been closed. | 2014-07-10 09:44:55
HD Request # 6 - Historical data for TICK-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-07-10 09:44:55
HD Request # 6 - Received 544 records from 2014-07-10 09:35:48 to 2014-07-10 09:45:02 (9.2 minutes) and wrote 544 records for TICK-NYSE | 2014-07-10 09:44:55
HD Request # 6 - Intraday download COMPLETE for TICK-NYSE. Completion time: 1s | 2014-07-10 09:44:55
HD Request # 7 - Downloading Intraday chart data for GCQ4 to the file GCQ4.scid. Service: ta | 2014-07-10 09:44:55
HD Request # 7 - Download start Date-Time: 2014-07-10 09:35:47.0 | 2014-07-10 09:44:55
HD Request # 7 - Using server: ds5.sierracharts.com port 10149 | 2014-07-10 09:44:55
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-07-10 09:44:55
Socket (2132) - Connected. | 2014-07-10 09:44:56
HD Request # 7 - Sending historical data logon request message. | 2014-07-10 09:44:56
TransAct Trading: Market data feed reported to be lost. | 2014-07-10 09:44:56
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 09:44:56
TransAct Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-10 09:44:56
TransAct Trading - Connection error: Gatekeeper Unreachable. | 2014-07-10 09:44:56
Socket (1132) - Shutdown and closed. | 2014-07-10 09:44:56
TransAct Trading: Disconnected from the server. | 2014-07-10 09:44:56
Socket (2132) - Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-07-10 09:45:51
Socket (2132) - Shutdown and closed. | 2014-07-10 09:45:51
HD Request # 7 - Error downloading historical Intraday data for GCQ4. The network socket has been closed. Retrying download. | 2014-07-10 09:45:51
HD Request # 7 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GCQ4 | 2014-07-10 09:45:51
HD Request # 8 - Downloading Intraday chart data for GCQ4 to the file GCQ4.scid. Service: ta | 2014-07-10 09:45:51
HD Request # 8 - Download start Date-Time: 2014-07-10 09:35:47.0 | 2014-07-10 09:45:51
HD Request # 8 - Using server: ds4.sierracharts.com port 10149 | 2014-07-10 09:45:51
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-10 09:45:51
Socket (2132) - Connected. | 2014-07-10 09:45:51
HD Request # 8 - Sending historical data logon request message. | 2014-07-10 09:45:51
HD Request # 8 - Requesting Intraday data. Start Date-Time: 2014-07-10 09:35:47. Record interval: 1. Symbol: GCQ4 | 2014-07-10 09:45:52
Socket (2132) - Shutdown and closed. | 2014-07-10 09:45:52
HD Request # 8 - Historical data for GCQ4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-07-10 09:45:52
The network socket for historical data has been closed. | 2014-07-10 09:45:52
HD Request # 8 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GCQ4 | 2014-07-10 09:45:52
HD Request # 8 - Intraday download COMPLETE for GCQ4. Completion time: 1s | 2014-07-10 09:45:52

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 09:46:46
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:46:48
Socket (2084) - Connected. | 2014-07-10 09:46:48
TransAct Trading: Connected to server. | 2014-07-10 09:46:48
TransAct Trading: Sending logon request message. | 2014-07-10 09:46:48
TransAct Trading: Market data feed reported to be lost. | 2014-07-10 09:47:45
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 09:47:45
TransAct Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-10 09:47:45
TransAct Trading - Connection error: Gatekeeper Unreachable. | 2014-07-10 09:47:45
Socket (2084) - Shutdown and closed. | 2014-07-10 09:47:45
TransAct Trading: Disconnected from the server. | 2014-07-10 09:47:45

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 09:51:01
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:51:03
Socket (2164) - Connected. | 2014-07-10 09:51:03
TransAct Trading: Connected to server. | 2014-07-10 09:51:03
TransAct Trading: Sending logon request message. | 2014-07-10 09:51:03
TransAct Trading: Market data feed reported to be lost. | 2014-07-10 09:51:48
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 09:51:48
TransAct Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-10 09:51:48
TransAct Trading - Connection error: Gatekeeper Unreachable. | 2014-07-10 09:51:48
Socket (2164) - Shutdown and closed. | 2014-07-10 09:51:48
TransAct Trading: Disconnected from the server. | 2014-07-10 09:51:48

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 09:54:07
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:54:09
Socket (1332) - Connected. | 2014-07-10 09:54:09
TransAct Trading: Connected to server. | 2014-07-10 09:54:09
TransAct Trading: Sending logon request message. | 2014-07-10 09:54:09
Connection timed out. Will disconnect and retry. | 2014-07-10 09:55:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:07
Socket (1332) - Shutdown and closed. | 2014-07-10 09:55:07
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:07
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:07

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:09
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:11
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:12
Socket (1064) - Shutdown and closed. | 2014-07-10 09:55:12
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:12
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:12
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:12
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:12

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:14
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:16
Socket (2168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:17
Socket (2168) - Shutdown and closed. | 2014-07-10 09:55:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:17
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:17
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:17

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:19
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:21
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:22
Socket (1064) - Shutdown and closed. | 2014-07-10 09:55:22
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:22
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:22
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:22
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:22

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:24
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:26
Socket (2168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:27
Socket (2168) - Shutdown and closed. | 2014-07-10 09:55:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:27
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:27
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:27

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:29
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:31
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:32
Socket (1064) - Shutdown and closed. | 2014-07-10 09:55:32
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:32
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:32
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:32
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:32

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:34
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:36
Socket (2168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:37
Socket (2168) - Shutdown and closed. | 2014-07-10 09:55:37
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:37
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:37
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:37
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:37

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:39
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:41
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:42
Socket (1064) - Shutdown and closed. | 2014-07-10 09:55:42
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:42
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:42
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:42
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:42

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:44
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:46
Socket (2168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:47
Socket (2168) - Shutdown and closed. | 2014-07-10 09:55:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:47
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:47
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:47

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:49
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:51
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:52
Socket (1064) - Shutdown and closed. | 2014-07-10 09:55:52
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:52
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:52
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:52
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:52

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:54
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:55:56
Socket (2168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:55:57
Socket (2168) - Shutdown and closed. | 2014-07-10 09:55:57
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:55:57
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:55:57
TransAct Trading: Disconnected from the server. | 2014-07-10 09:55:57
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:55:57

TransAct Trading: Bridge process is still running. | 2014-07-10 09:55:59
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:56:01
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:56:02
Socket (1064) - Shutdown and closed. | 2014-07-10 09:56:02
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:56:02
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:56:02
TransAct Trading: Disconnected from the server. | 2014-07-10 09:56:02
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:56:02

TransAct Trading: Bridge process is still running. | 2014-07-10 09:56:04
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:56:06
Socket (2168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:56:07
Socket (2168) - Shutdown and closed. | 2014-07-10 09:56:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:56:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:56:07
TransAct Trading: Disconnected from the server. | 2014-07-10 09:56:07
Will reconnect to the server in 35.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:56:07

TransAct Trading: Bridge process is still running. | 2014-07-10 09:56:42
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:56:44
Socket (2168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 09:56:45
Socket (2168) - Shutdown and closed. | 2014-07-10 09:56:45
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 09:56:45
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 09:56:45
TransAct Trading: Disconnected from the server. | 2014-07-10 09:56:45
Will reconnect to the server in 40.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 09:56:45

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 09:57:25
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 09:57:27
Socket (1484) - Connected. | 2014-07-10 09:57:27
TransAct Trading: Connected to server. | 2014-07-10 09:57:27
TransAct Trading: Sending logon request message. | 2014-07-10 09:57:27
TransAct Trading: Market data feed reported to be lost. | 2014-07-10 09:58:08
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 09:58:08
TransAct Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-10 09:58:08
TransAct Trading - Connection error: Unknown Error Code: 60. | 2014-07-10 09:58:08
Socket (1484) - Shutdown and closed. | 2014-07-10 09:58:08
TransAct Trading: Disconnected from the server. | 2014-07-10 09:58:08

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 10:03:58
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:04:00
Socket (1064) - Connected. | 2014-07-10 10:04:00
TransAct Trading: Connected to server. | 2014-07-10 10:04:00
TransAct Trading: Sending logon request message. | 2014-07-10 10:04:00
Connection timed out. Will disconnect and retry. | 2014-07-10 10:04:58
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:04:58
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:04:58
Socket (1064) - Shutdown and closed. | 2014-07-10 10:04:58
TransAct Trading: Disconnected from the server. | 2014-07-10 10:04:58
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:04:58

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:00
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:02
Socket (2132) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:03
Socket (2132) - Shutdown and closed. | 2014-07-10 10:05:03
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:03
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:03
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:03
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:03

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:05
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:07
Socket (1308) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:08
Socket (1308) - Shutdown and closed. | 2014-07-10 10:05:08
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:08
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:08
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:08
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:08

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:10
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:12
Socket (2096) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:13
Socket (2096) - Shutdown and closed. | 2014-07-10 10:05:13
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:13
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:13
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:13
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:13

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:15
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:17
Socket (1308) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:18
Socket (1308) - Shutdown and closed. | 2014-07-10 10:05:18
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:18
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:18
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:18
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:18

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:20
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:22
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:23
Socket (1064) - Shutdown and closed. | 2014-07-10 10:05:23
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:23
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:23
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:23
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:23

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:25
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:27
Socket (1308) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:29
Socket (1308) - Shutdown and closed. | 2014-07-10 10:05:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:29
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:29
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:29

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:31
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:33
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:34
Socket (1064) - Shutdown and closed. | 2014-07-10 10:05:34
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:34
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:34
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:34
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:34

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:36
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:38
Socket (1308) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:39
Socket (1308) - Shutdown and closed. | 2014-07-10 10:05:39
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:39
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:39
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:39
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:39

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:41
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:43
Socket (1064) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:44
Socket (1064) - Shutdown and closed. | 2014-07-10 10:05:44
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:44
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:44
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:44
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:44

TransAct Trading: Bridge process is still running. | 2014-07-10 10:05:46
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:48
Socket (1308) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:05:49
Socket (1308) - Shutdown and closed. | 2014-07-10 10:05:49
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:05:49
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:05:49
TransAct Trading: Disconnected from the server. | 2014-07-10 10:05:49
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:05:49

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 10:05:51
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:05:53
Socket (2084) - Connected. | 2014-07-10 10:05:53
TransAct Trading: Connected to server. | 2014-07-10 10:05:53
TransAct Trading: Sending logon request message. | 2014-07-10 10:05:53
Connection timed out. Will disconnect and retry. | 2014-07-10 10:06:51
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:06:51
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:06:51
Socket (2084) - Shutdown and closed. | 2014-07-10 10:06:51
TransAct Trading: Disconnected from the server. | 2014-07-10 10:06:51
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:06:51

TransAct Trading: Bridge process is still running. | 2014-07-10 10:06:53
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:06:55
Socket (2132) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-07-10 10:06:56
Socket (2132) - Shutdown and closed. | 2014-07-10 10:06:56
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:06:56
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:06:56
TransAct Trading: Disconnected from the server. | 2014-07-10 10:06:56
Will reconnect to the server in 35.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:06:56

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 10:07:31
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:07:33
Socket (1064) - Connected. | 2014-07-10 10:07:33
TransAct Trading: Connected to server. | 2014-07-10 10:07:33
TransAct Trading: Sending logon request message. | 2014-07-10 10:07:33
TransAct Trading: Market data feed reported to be lost. | 2014-07-10 10:08:08
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 10:08:08
TransAct Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-10 10:08:08
TransAct Trading - Logon error from server : Communications Error | 2014-07-10 10:08:08
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-10 10:08:08
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-10 10:08:08
Socket (1064) - Shutdown and closed. | 2014-07-10 10:08:08
TransAct Trading: Disconnected from the server. | 2014-07-10 10:08:08
Will reconnect to the server in 40.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-07-10 10:08:08
The above has been sent to support. | 2014-07-10 10:08:23
Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\SierraChartTransActMA\Data\MessageLogAnalysis.htm | 2014-07-10 10:08:26

TransAct Trading - Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2014-07-10 10:08:49
TransAct Trading: Connecting to the server 127.0.0.1. Port 1869 | 2014-07-10 10:08:51
Socket (1220) - Connected. | 2014-07-10 10:08:51
TransAct Trading: Connected to server. | 2014-07-10 10:08:51
TransAct Trading: Sending logon request message. | 2014-07-10 10:08:51
TransAct Trading: Market data feed reported to be lost. | 2014-07-10 10:09:34
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 10:09:34
TransAct Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-10 10:09:34
TransAct Trading - Connection error: Gatekeeper Unreachable. | 2014-07-10 10:09:34
Socket (1220) - Shutdown and closed. | 2014-07-10 10:09:34
TransAct Trading: Disconnected from the server. | 2014-07-10 10:09:34
[2014-07-10 16:10:10]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
Below are the relevant connection error messages:


TransAct Trading: Market data feed reported to be lost. | 2014-07-10 10:08:08
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 10:08:08

TransAct Trading - Logon error from server : Communications Error | 2014-07-10 10:08:08

TransAct Trading: Market data feed reported to be lost. | 2014-07-10 10:09:34
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 10:09:34

TransAct Trading - Connection error: Gatekeeper Unreachable. | 2014-07-10 10:09:34

You will need to contact your broker or TransAct support about these. TransAct:
http://www.transactfutures.com/ContactUs.htm
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account