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Date/Time: Wed, 27 Nov 2024 02:36:00 +0000



Post From: The Sierra Chart doesn't connect

[2014-07-10 16:10:10]
Sierra Chart Engineering - Posts: 104368
Below are the relevant connection error messages:


TransAct Trading: Market data feed reported to be lost. | 2014-07-10 10:08:08
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 10:08:08

TransAct Trading - Logon error from server : Communications Error | 2014-07-10 10:08:08

TransAct Trading: Market data feed reported to be lost. | 2014-07-10 10:09:34
TransAct Trading Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.3.0. Provider Name: Transact Futures. | 2014-07-10 10:09:34

TransAct Trading - Connection error: Gatekeeper Unreachable. | 2014-07-10 10:09:34

You will need to contact your broker or TransAct support about these. TransAct:
http://www.transactfutures.com/ContactUs.htm

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing