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Date/Time: Mon, 16 Sep 2024 19:09:01 +0000



poor fx data again today

View Count: 1001

[2014-07-09 11:25:50]
Tomas21 - Posts: 23

Similer issue to yesterday





Software version: 1153 | 2014-07-09 05:50:24
Usage end date: 2014-08-30 | 2014-07-09 05:50:24
Enabled for: Advanced Features. | 2014-07-09 05:50:24
Enabled for: Advanced Features 2. | 2014-07-09 05:50:24
Enabled for: Sierra Chart Historical Data Service. | 2014-07-09 05:50:24
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-07-09 05:50:24
Active service: SC Forex Data (FXCM) | 2014-07-09 05:50:24
Time Zone: +00:00:00 (UTC+00) | 2014-07-09 05:50:24
2014-07-09 06:50:24 Local computer clock time | 2014-07-09 05:50:24
2014-07-09 05:50:24 GMT time | 2014-07-09 05:50:24
2014-07-09 05:50:24 Time zone adjusted time | 2014-07-09 05:50:24
Time difference to server time: 3 seconds. | 2014-07-09 05:50:24
Program path: C:\Siefeb\ | 2014-07-09 05:50:24
Data Files path: C:\Siefeb\Data\ | 2014-07-09 05:50:24
OS Version Number: 6.0 | 2014-07-09 05:50:24

Checking for new symbol settings for fxcm | 2014-07-09 05:50:24
Symbol settings are up-to-date for fxcm | 2014-07-09 05:50:24

SC Forex Data (FXCM): Connecting to the server ds4.sierracharts.com. Port 10048 | 2014-07-09 05:50:29
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-09 05:50:29
Socket (1836) - Connected. | 2014-07-09 05:50:29
SC Forex Data (FXCM): Connected to server. | 2014-07-09 05:50:29
SC Forex Data (FXCM): Sending logon request message. | 2014-07-09 05:50:29
SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . | 2014-07-09 05:50:29
SC Forex Data (FXCM) - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-09 05:50:29
SC Forex Data (FXCM) - Successfully connected. | 2014-07-09 05:50:29
SC Forex Data (FXCM) - Starting real-time market data updates for: XAUUSD. ID: 1 | 2014-07-09 05:50:52
HD Request # 2 - Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2014-07-09 05:50:52
HD Request # 2 - Download start Date-Time: 2014-07-08 12:17:12.0 | 2014-07-09 05:50:52
HD Request # 2 - Using server: ds3.sierracharts.com port 10149 | 2014-07-09 05:50:52
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-07-09 05:50:52
SC Forex Data (FXCM) - Starting real-time market data updates for: USDCHF. ID: 2 | 2014-07-09 05:50:52
Socket (2112) - Connected. | 2014-07-09 05:50:52
HD Request # 2 - Sending historical data logon request message. | 2014-07-09 05:50:52
SC Forex Data (FXCM) - Starting real-time market data updates for: USDCAD. ID: 3 | 2014-07-09 05:50:52
HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:12. Record interval: 0. Symbol: XAUUSD | 2014-07-09 05:50:52
HD Request # 2 - Decompressing data. | 2014-07-09 05:50:52
HD Request # 2 - Receiving Intraday data for XAUUSD starting at 2014-07-08 12:17:12 | 2014-07-09 05:50:52
HD Request # 2 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:17 | 2014-07-09 05:50:53
Socket (2112) - Shutdown and closed. | 2014-07-09 05:50:54
The network socket for historical data has been closed. | 2014-07-09 05:50:54
HD Request # 2 - Received 40222 records from 2014-07-08 12:17:12 to 2014-07-09 05:50:48 (17.6 hours) and wrote 40220 records for XAUUSD | 2014-07-09 05:50:56
HD Request # 2 - Intraday download COMPLETE for XAUUSD. Completion time: 4s | 2014-07-09 05:50:56
Real-time Intraday chart data file updates started for XAUUSD | 2014-07-09 05:50:56

HD Request # 3 - Downloading Intraday chart data for USDCHF to the file USDCHF.scid. Service: fxcm | 2014-07-09 05:50:56
HD Request # 3 - Download start Date-Time: 2014-07-08 12:17:14.0 | 2014-07-09 05:50:56
HD Request # 3 - Using server: ds5.sierracharts.com port 10149 | 2014-07-09 05:50:56
SC Forex Data (FXCM) - Starting real-time market data updates for: USDJPY. ID: 4 | 2014-07-09 05:50:56
SC Forex Data (FXCM) - Starting real-time market data updates for: GBPUSD. ID: 5 | 2014-07-09 05:50:56
SC Forex Data (FXCM) - Starting real-time market data updates for: GBPJPY. ID: 6 | 2014-07-09 05:50:56
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-07-09 05:50:56
SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD. ID: 7 | 2014-07-09 05:50:56
SC Forex Data (FXCM) - Starting real-time market data updates for: EURJPY. ID: 8 | 2014-07-09 05:50:57
SC Forex Data (FXCM) - Starting real-time market data updates for: AUDUSD. ID: 9 | 2014-07-09 05:50:57
Socket (1988) - Connected. | 2014-07-09 05:50:57
HD Request # 3 - Sending historical data logon request message. | 2014-07-09 05:50:57
HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:14. Record interval: 0. Symbol: USDCHF | 2014-07-09 05:50:57
HD Request # 3 - Decompressing data. | 2014-07-09 05:50:57
HD Request # 3 - Receiving Intraday data for USDCHF starting at 2014-07-08 12:17:14 | 2014-07-09 05:50:57
HD Request # 3 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:21 | 2014-07-09 05:50:57
Socket (1988) - Shutdown and closed. | 2014-07-09 05:50:58
The network socket for historical data has been closed. | 2014-07-09 05:50:58
HD Request # 3 - Received 46260 records from 2014-07-08 12:17:14 to 2014-07-09 05:50:49 (17.6 hours) and wrote 46255 records for USDCHF | 2014-07-09 05:50:58
HD Request # 3 - Intraday download COMPLETE for USDCHF. Completion time: 2s | 2014-07-09 05:50:58
Real-time Intraday chart data file updates started for USDCHF | 2014-07-09 05:50:58

HD Request # 4 - Downloading Intraday chart data for USDCAD to the file USDCAD.scid. Service: fxcm | 2014-07-09 05:50:58
HD Request # 4 - Download start Date-Time: 2014-07-08 12:17:15.0 | 2014-07-09 05:50:58
HD Request # 4 - Using server: ds4.sierracharts.com port 10149 | 2014-07-09 05:50:58
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-09 05:50:58
Socket (1988) - Connected. | 2014-07-09 05:50:58
HD Request # 4 - Sending historical data logon request message. | 2014-07-09 05:50:58
HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:15. Record interval: 0. Symbol: USDCAD | 2014-07-09 05:50:59
HD Request # 4 - Decompressing data. | 2014-07-09 05:50:59
HD Request # 4 - Receiving Intraday data for USDCAD starting at 2014-07-08 12:17:15 | 2014-07-09 05:50:59
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:19 | 2014-07-09 05:50:59
Socket (1988) - Shutdown and closed. | 2014-07-09 05:51:00
The network socket for historical data has been closed. | 2014-07-09 05:51:00
HD Request # 4 - Received 46492 records from 2014-07-08 12:17:15 to 2014-07-09 05:50:37 (17.6 hours) and wrote 46491 records for USDCAD | 2014-07-09 05:51:00
HD Request # 4 - Intraday download COMPLETE for USDCAD. Completion time: 2s | 2014-07-09 05:51:00
Real-time Intraday chart data file updates started for USDCAD | 2014-07-09 05:51:00

HD Request # 5 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2014-07-09 05:51:00
HD Request # 5 - Download start Date-Time: 2014-07-08 12:17:13.0 | 2014-07-09 05:51:00
HD Request # 5 - Using server: ds3.sierracharts.com port 10149 | 2014-07-09 05:51:00
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-07-09 05:51:00
Socket (1988) - Connected. | 2014-07-09 05:51:00
HD Request # 5 - Sending historical data logon request message. | 2014-07-09 05:51:00
HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:13. Record interval: 0. Symbol: USDJPY | 2014-07-09 05:51:00
HD Request # 5 - Decompressing data. | 2014-07-09 05:51:00
HD Request # 5 - Receiving Intraday data for USDJPY starting at 2014-07-08 12:17:13 | 2014-07-09 05:51:00
HD Request # 5 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:23 | 2014-07-09 05:51:00
Socket (1988) - Shutdown and closed. | 2014-07-09 05:51:01
The network socket for historical data has been closed. | 2014-07-09 05:51:01
HD Request # 5 - Received 47844 records from 2014-07-08 12:17:13 to 2014-07-09 05:50:44 (17.6 hours) and wrote 47842 records for USDJPY | 2014-07-09 05:51:01
HD Request # 5 - Intraday download COMPLETE for USDJPY. Completion time: 0s | 2014-07-09 05:51:01
Real-time Intraday chart data file updates started for USDJPY | 2014-07-09 05:51:01

HD Request # 6 - Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2014-07-09 05:51:01
HD Request # 6 - Download start Date-Time: 2014-07-08 12:17:08.0 | 2014-07-09 05:51:01
HD Request # 6 - Using server: ds5.sierracharts.com port 10149 | 2014-07-09 05:51:01
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-07-09 05:51:01
Socket (528) - Connected. | 2014-07-09 05:51:01
HD Request # 6 - Sending historical data logon request message. | 2014-07-09 05:51:01
HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:08. Record interval: 0. Symbol: GBPUSD | 2014-07-09 05:51:01
HD Request # 6 - Decompressing data. | 2014-07-09 05:51:02
HD Request # 6 - Receiving Intraday data for GBPUSD starting at 2014-07-08 12:17:08 | 2014-07-09 05:51:02
HD Request # 6 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:22 | 2014-07-09 05:51:02
Socket (528) - Shutdown and closed. | 2014-07-09 05:51:02
The network socket for historical data has been closed. | 2014-07-09 05:51:02
HD Request # 6 - Received 55247 records from 2014-07-08 12:17:08 to 2014-07-09 05:50:56 (17.6 hours) and wrote 55243 records for GBPUSD | 2014-07-09 05:51:02
HD Request # 6 - Intraday download COMPLETE for GBPUSD. Completion time: 1s | 2014-07-09 05:51:02
Real-time Intraday chart data file updates started for GBPUSD | 2014-07-09 05:51:02

HD Request # 7 - Downloading Intraday chart data for GBPJPY to the file GBPJPY.scid. Service: fxcm | 2014-07-09 05:51:02
HD Request # 7 - Download start Date-Time: 2014-07-08 12:17:13.0 | 2014-07-09 05:51:02
HD Request # 7 - Using server: ds4.sierracharts.com port 10149 | 2014-07-09 05:51:02
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-09 05:51:02
Socket (1960) - Connected. | 2014-07-09 05:51:02
HD Request # 7 - Sending historical data logon request message. | 2014-07-09 05:51:02
HD Request # 7 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:13. Record interval: 0. Symbol: GBPJPY | 2014-07-09 05:51:03
HD Request # 7 - Decompressing data. | 2014-07-09 05:51:03
HD Request # 7 - Receiving Intraday data for GBPJPY starting at 2014-07-08 12:17:13 | 2014-07-09 05:51:03
HD Request # 7 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:21 | 2014-07-09 05:51:03
Socket (1960) - Shutdown and closed. | 2014-07-09 05:51:05
The network socket for historical data has been closed. | 2014-07-09 05:51:05
HD Request # 7 - Received 66993 records from 2014-07-08 12:17:13 to 2014-07-09 05:50:56 (17.6 hours) and wrote 66992 records for GBPJPY | 2014-07-09 05:51:05
Added 2 Time and Sales records to Intraday data file for GBPJPY after download. | 2014-07-09 05:51:05
HD Request # 7 - Intraday download COMPLETE for GBPJPY. Completion time: 3s | 2014-07-09 05:51:05
Real-time Intraday chart data file updates started for GBPJPY | 2014-07-09 05:51:05

HD Request # 8 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2014-07-09 05:51:05
HD Request # 8 - Download start Date-Time: 2014-07-08 12:17:15.0 | 2014-07-09 05:51:05
HD Request # 8 - Using server: ds3.sierracharts.com port 10149 | 2014-07-09 05:51:05
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-07-09 05:51:05
Socket (528) - Connected. | 2014-07-09 05:51:05
HD Request # 8 - Sending historical data logon request message. | 2014-07-09 05:51:05
HD Request # 8 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:15. Record interval: 0. Symbol: EURUSD | 2014-07-09 05:51:05
HD Request # 8 - Decompressing data. | 2014-07-09 05:51:05
HD Request # 8 - Receiving Intraday data for EURUSD starting at 2014-07-08 12:17:15 | 2014-07-09 05:51:05
HD Request # 8 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:35 | 2014-07-09 05:51:05
Socket (528) - Shutdown and closed. | 2014-07-09 05:51:06
The network socket for historical data has been closed. | 2014-07-09 05:51:06
HD Request # 8 - Received 39604 records from 2014-07-08 12:17:15 to 2014-07-09 05:51:01 (17.6 hours) and wrote 39603 records for EURUSD | 2014-07-09 05:51:06
HD Request # 8 - Intraday download COMPLETE for EURUSD. Completion time: 1s | 2014-07-09 05:51:06
Real-time Intraday chart data file updates started for EURUSD | 2014-07-09 05:51:06

HD Request # 9 - Downloading Intraday chart data for EURJPY to the file EURJPY.scid. Service: fxcm | 2014-07-09 05:51:06
HD Request # 9 - Download start Date-Time: 2014-07-08 12:17:17.0 | 2014-07-09 05:51:06
HD Request # 9 - Using server: ds5.sierracharts.com port 10149 | 2014-07-09 05:51:06
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-07-09 05:51:06
Socket (528) - Connected. | 2014-07-09 05:51:06
HD Request # 9 - Sending historical data logon request message. | 2014-07-09 05:51:06
HD Request # 9 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:17. Record interval: 0. Symbol: EURJPY | 2014-07-09 05:51:06
HD Request # 9 - Decompressing data. | 2014-07-09 05:51:07
HD Request # 9 - Receiving Intraday data for EURJPY starting at 2014-07-08 12:17:17 | 2014-07-09 05:51:07
HD Request # 9 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:18 | 2014-07-09 05:51:07
Socket (528) - Shutdown and closed. | 2014-07-09 05:51:08
The network socket for historical data has been closed. | 2014-07-09 05:51:08
HD Request # 9 - Received 68676 records from 2014-07-08 12:17:17 to 2014-07-09 05:51:02 (17.6 hours) and wrote 68675 records for EURJPY | 2014-07-09 05:51:08
HD Request # 9 - Intraday download COMPLETE for EURJPY. Completion time: 2s | 2014-07-09 05:51:08
Real-time Intraday chart data file updates started for EURJPY | 2014-07-09 05:51:08

HD Request # 10 - Downloading Intraday chart data for AUDUSD to the file AUDUSD.scid. Service: fxcm | 2014-07-09 05:51:08
HD Request # 10 - Download start Date-Time: 2014-07-08 12:17:17.0 | 2014-07-09 05:51:08
HD Request # 10 - Using server: ds4.sierracharts.com port 10149 | 2014-07-09 05:51:08
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-09 05:51:08
Socket (528) - Connected. | 2014-07-09 05:51:08
HD Request # 10 - Sending historical data logon request message. | 2014-07-09 05:51:08
HD Request # 10 - Requesting Intraday data. Start Date-Time: 2014-07-08 12:17:17. Record interval: 0. Symbol: AUDUSD | 2014-07-09 05:51:08
HD Request # 10 - Decompressing data. | 2014-07-09 05:51:08
HD Request # 10 - Receiving Intraday data for AUDUSD starting at 2014-07-08 12:17:17 | 2014-07-09 05:51:08
HD Request # 10 - Timestamp of first Intraday data file record written: 2014-07-08 12:17:18 | 2014-07-09 05:51:08
Socket (528) - Shutdown and closed. | 2014-07-09 05:51:09
The network socket for historical data has been closed. | 2014-07-09 05:51:09
HD Request # 10 - Received 58305 records from 2014-07-08 12:17:17 to 2014-07-09 05:51:03 (17.6 hours) and wrote 58304 records for AUDUSD | 2014-07-09 05:51:10
HD Request # 10 - Intraday download COMPLETE for AUDUSD. Completion time: 2s | 2014-07-09 05:51:10
Real-time Intraday chart data file updates started for AUDUSD | 2014-07-09 05:51:10

Real-time data for symbol AUDUSD is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol EURJPY is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol EURUSD is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol GBPJPY is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol GBPUSD is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol USDCAD is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol USDCHF is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol USDJPY is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol XAUUSD is currently unavailable. | 2014-07-09 07:49:27
Real-time data for symbol AUDUSD has been restored. | 2014-07-09 07:49:30
Real-time data for symbol EURJPY has been restored. | 2014-07-09 07:49:30
Real-time data for symbol EURUSD has been restored. | 2014-07-09 07:49:30
Real-time data for symbol GBPJPY has been restored. | 2014-07-09 07:49:30
Real-time data for symbol GBPUSD has been restored. | 2014-07-09 07:49:30
Real-time data for symbol USDCAD has been restored. | 2014-07-09 07:49:30
Real-time data for symbol USDCHF has been restored. | 2014-07-09 07:49:30
Real-time data for symbol USDJPY has been restored. | 2014-07-09 07:49:30
Real-time data for symbol XAUUSD has been restored. | 2014-07-09 07:49:30
HD Request # 11 - Downloading Intraday chart data for AUDUSD to the file AUDUSD.scid. Service: fxcm | 2014-07-09 07:49:30
HD Request # 11 - Download start Date-Time: 2014-07-09 07:49:23.0 | 2014-07-09 07:49:30
HD Request # 11 - Using server: ds3.sierracharts.com port 10149 | 2014-07-09 07:49:30
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-07-09 07:49:30
Socket (2076) - Connected. | 2014-07-09 07:49:30
HD Request # 11 - Sending historical data logon request message. | 2014-07-09 07:49:30
HD Request # 11 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:23. Record interval: 0. Symbol: AUDUSD | 2014-07-09 07:49:30
Socket (2076) - Shutdown and closed. | 2014-07-09 07:49:31
The network socket for historical data has been closed. | 2014-07-09 07:49:31
HD Request # 11 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AUDUSD | 2014-07-09 07:49:31
HD Request # 11 - Intraday download COMPLETE for AUDUSD. Completion time: 1s | 2014-07-09 07:49:31
Real-time Intraday chart data file updates started for AUDUSD | 2014-07-09 07:49:31

HD Request # 12 - Downloading Intraday chart data for EURJPY to the file EURJPY.scid. Service: fxcm | 2014-07-09 07:49:31
HD Request # 12 - Download start Date-Time: 2014-07-09 07:49:23.0 | 2014-07-09 07:49:31
HD Request # 12 - Using server: ds5.sierracharts.com port 10149 | 2014-07-09 07:49:31
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-07-09 07:49:31
Socket (1936) - Connected. | 2014-07-09 07:49:31
HD Request # 12 - Sending historical data logon request message. | 2014-07-09 07:49:31
HD Request # 12 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:23. Record interval: 0. Symbol: EURJPY | 2014-07-09 07:49:31
HD Request # 12 - Decompressing data. | 2014-07-09 07:49:31
HD Request # 12 - Receiving Intraday data for EURJPY starting at 2014-07-09 07:49:23 | 2014-07-09 07:49:31
HD Request # 12 - Timestamp of first Intraday data file record written: 2014-07-09 07:49:24 | 2014-07-09 07:49:31
Socket (1936) - Shutdown and closed. | 2014-07-09 07:49:31
The network socket for historical data has been closed. | 2014-07-09 07:49:31
HD Request # 12 - Received 10 records from 2014-07-09 07:49:23 to 2014-07-09 07:49:25 (2.0 seconds) and wrote 8 records for EURJPY | 2014-07-09 07:49:31
Added 6 Time and Sales records to Intraday data file for EURJPY after download. | 2014-07-09 07:49:31
HD Request # 12 - Intraday download COMPLETE for EURJPY. Completion time: 0s | 2014-07-09 07:49:31
Real-time Intraday chart data file updates started for EURJPY | 2014-07-09 07:49:31

HD Request # 13 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2014-07-09 07:49:31
HD Request # 13 - Download start Date-Time: 2014-07-09 07:49:22.0 | 2014-07-09 07:49:31
HD Request # 13 - Using server: ds4.sierracharts.com port 10149 | 2014-07-09 07:49:31
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-09 07:49:32
Socket (1944) - Connected. | 2014-07-09 07:49:32
HD Request # 13 - Sending historical data logon request message. | 2014-07-09 07:49:32
HD Request # 13 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:22. Record interval: 0. Symbol: EURUSD | 2014-07-09 07:49:32
HD Request # 13 - Decompressing data. | 2014-07-09 07:49:32
HD Request # 13 - Receiving Intraday data for EURUSD starting at 2014-07-09 07:49:22 | 2014-07-09 07:49:32
HD Request # 13 - Timestamp of first Intraday data file record written: 2014-07-09 07:49:25 | 2014-07-09 07:49:32
Socket (1944) - Shutdown and closed. | 2014-07-09 07:49:32
The network socket for historical data has been closed. | 2014-07-09 07:49:32
HD Request # 13 - Received 17 records from 2014-07-09 07:49:22 to 2014-07-09 07:49:28 (6.0 seconds) and wrote 8 records for EURUSD | 2014-07-09 07:49:32
HD Request # 13 - Intraday download COMPLETE for EURUSD. Completion time: 0s | 2014-07-09 07:49:32
Real-time Intraday chart data file updates started for EURUSD | 2014-07-09 07:49:32

HD Request # 14 - Downloading Intraday chart data for GBPJPY to the file GBPJPY.scid. Service: fxcm | 2014-07-09 07:49:32
HD Request # 14 - Download start Date-Time: 2014-07-09 07:49:23.0 | 2014-07-09 07:49:32
HD Request # 14 - Using server: ds3.sierracharts.com port 10149 | 2014-07-09 07:49:32
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-07-09 07:49:32
Socket (1944) - Connected. | 2014-07-09 07:49:32
HD Request # 14 - Sending historical data logon request message. | 2014-07-09 07:49:32
HD Request # 14 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:23. Record interval: 0. Symbol: GBPJPY | 2014-07-09 07:49:32
HD Request # 14 - Decompressing data. | 2014-07-09 07:49:33
HD Request # 14 - Receiving Intraday data for GBPJPY starting at 2014-07-09 07:49:23 | 2014-07-09 07:49:33
HD Request # 14 - Timestamp of first Intraday data file record written: 2014-07-09 07:49:24 | 2014-07-09 07:49:33
Socket (1944) - Shutdown and closed. | 2014-07-09 07:49:33
The network socket for historical data has been closed. | 2014-07-09 07:49:33
HD Request # 14 - Received 9 records from 2014-07-09 07:49:23 to 2014-07-09 07:49:26 (3.0 seconds) and wrote 7 records for GBPJPY | 2014-07-09 07:49:33
HD Request # 14 - Intraday download COMPLETE for GBPJPY. Completion time: 1s | 2014-07-09 07:49:33
Real-time Intraday chart data file updates started for GBPJPY | 2014-07-09 07:49:33

HD Request # 15 - Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2014-07-09 07:49:33
HD Request # 15 - Download start Date-Time: 2014-07-09 07:49:23.0 | 2014-07-09 07:49:33
HD Request # 15 - Using server: ds5.sierracharts.com port 10149 | 2014-07-09 07:49:33
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-07-09 07:49:33
Socket (1988) - Connected. | 2014-07-09 07:49:33
HD Request # 15 - Sending historical data logon request message. | 2014-07-09 07:49:33
HD Request # 15 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:23. Record interval: 0. Symbol: GBPUSD | 2014-07-09 07:49:33
HD Request # 15 - Decompressing data. | 2014-07-09 07:49:33
HD Request # 15 - Receiving Intraday data for GBPUSD starting at 2014-07-09 07:49:23 | 2014-07-09 07:49:33
HD Request # 15 - Timestamp of first Intraday data file record written: 2014-07-09 07:49:23 | 2014-07-09 07:49:33
Socket (1988) - Shutdown and closed. | 2014-07-09 07:49:33
The network socket for historical data has been closed. | 2014-07-09 07:49:33
HD Request # 15 - Received 4 records from 2014-07-09 07:49:23 to 2014-07-09 07:49:28 (5.0 seconds) and wrote 2 records for GBPUSD | 2014-07-09 07:49:33
HD Request # 15 - Intraday download COMPLETE for GBPUSD. Completion time: 0s | 2014-07-09 07:49:33
Real-time Intraday chart data file updates started for GBPUSD | 2014-07-09 07:49:33

HD Request # 16 - Downloading Intraday chart data for USDCAD to the file USDCAD.scid. Service: fxcm | 2014-07-09 07:49:33
HD Request # 16 - Download start Date-Time: 2014-07-09 07:49:23.0 | 2014-07-09 07:49:33
HD Request # 16 - Using server: ds4.sierracharts.com port 10149 | 2014-07-09 07:49:33
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-09 07:49:33
Socket (1988) - Connected. | 2014-07-09 07:49:33
HD Request # 16 - Sending historical data logon request message. | 2014-07-09 07:49:33
HD Request # 16 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:23. Record interval: 0. Symbol: USDCAD | 2014-07-09 07:49:33
HD Request # 16 - Decompressing data. | 2014-07-09 07:49:33
HD Request # 16 - Receiving Intraday data for USDCAD starting at 2014-07-09 07:49:23 | 2014-07-09 07:49:33
HD Request # 16 - Timestamp of first Intraday data file record written: 2014-07-09 07:49:25 | 2014-07-09 07:49:33
Socket (1988) - Shutdown and closed. | 2014-07-09 07:49:33
The network socket for historical data has been closed. | 2014-07-09 07:49:33
HD Request # 16 - Received 2 records from 2014-07-09 07:49:23 to 2014-07-09 07:49:25 (2.0 seconds) and wrote 1 record for USDCAD | 2014-07-09 07:49:33
HD Request # 16 - Intraday download COMPLETE for USDCAD. Completion time: 0s | 2014-07-09 07:49:33
Real-time Intraday chart data file updates started for USDCAD | 2014-07-09 07:49:33

HD Request # 17 - Downloading Intraday chart data for USDCHF to the file USDCHF.scid. Service: fxcm | 2014-07-09 07:49:33
HD Request # 17 - Download start Date-Time: 2014-07-09 07:49:23.0 | 2014-07-09 07:49:33
HD Request # 17 - Using server: ds3.sierracharts.com port 10149 | 2014-07-09 07:49:33
Socket (0) - Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-07-09 07:49:33
Socket (1988) - Connected. | 2014-07-09 07:49:33
HD Request # 17 - Sending historical data logon request message. | 2014-07-09 07:49:33
HD Request # 17 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:23. Record interval: 0. Symbol: USDCHF | 2014-07-09 07:49:34
HD Request # 17 - Decompressing data. | 2014-07-09 07:49:34
HD Request # 17 - Receiving Intraday data for USDCHF starting at 2014-07-09 07:49:24 | 2014-07-09 07:49:34
HD Request # 17 - Timestamp of first Intraday data file record written: 2014-07-09 07:49:24 | 2014-07-09 07:49:34
Socket (1988) - Shutdown and closed. | 2014-07-09 07:49:34
The network socket for historical data has been closed. | 2014-07-09 07:49:34
HD Request # 17 - Received 7 records from 2014-07-09 07:49:24 to 2014-07-09 07:49:25 (1.0 seconds) and wrote 7 records for USDCHF | 2014-07-09 07:49:34
Added 6 Time and Sales records to Intraday data file for USDCHF after download. | 2014-07-09 07:49:34
HD Request # 17 - Intraday download COMPLETE for USDCHF. Completion time: 0s | 2014-07-09 07:49:34
Real-time Intraday chart data file updates started for USDCHF | 2014-07-09 07:49:34

HD Request # 18 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2014-07-09 07:49:34
HD Request # 18 - Download start Date-Time: 2014-07-09 07:49:23.0 | 2014-07-09 07:49:34
HD Request # 18 - Using server: ds5.sierracharts.com port 10149 | 2014-07-09 07:49:34
Socket (0) - Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-07-09 07:49:34
Socket (2076) - Connected. | 2014-07-09 07:49:34
HD Request # 18 - Sending historical data logon request message. | 2014-07-09 07:49:34
HD Request # 18 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:23. Record interval: 0. Symbol: USDJPY | 2014-07-09 07:49:34
HD Request # 18 - Decompressing data. | 2014-07-09 07:49:34
HD Request # 18 - Receiving Intraday data for USDJPY starting at 2014-07-09 07:49:23 | 2014-07-09 07:49:34
HD Request # 18 - Timestamp of first Intraday data file record written: 2014-07-09 07:49:24 | 2014-07-09 07:49:34
Socket (2076) - Shutdown and closed. | 2014-07-09 07:49:34
The network socket for historical data has been closed. | 2014-07-09 07:49:34
HD Request # 18 - Received 7 records from 2014-07-09 07:49:23 to 2014-07-09 07:49:27 (4.0 seconds) and wrote 5 records for USDJPY | 2014-07-09 07:49:34
Added 1 Time and Sales records to Intraday data file for USDJPY after download. | 2014-07-09 07:49:34
HD Request # 18 - Intraday download COMPLETE for USDJPY. Completion time: 0s | 2014-07-09 07:49:34
Real-time Intraday chart data file updates started for USDJPY | 2014-07-09 07:49:34

HD Request # 19 - Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2014-07-09 07:49:34
HD Request # 19 - Download start Date-Time: 2014-07-09 07:49:23.0 | 2014-07-09 07:49:34
HD Request # 19 - Using server: ds4.sierracharts.com port 10149 | 2014-07-09 07:49:34
Socket (0) - Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-07-09 07:49:34
Socket (2004) - Connected. | 2014-07-09 07:49:34
HD Request # 19 - Sending historical data logon request message. | 2014-07-09 07:49:34
HD Request # 19 - Requesting Intraday data. Start Date-Time: 2014-07-09 07:49:23. Record interval: 0. Symbol: XAUUSD | 2014-07-09 07:49:34
HD Request # 19 - Decompressing data. | 2014-07-09 07:49:34
HD Request # 19 - Receiving Intraday data for XAUUSD starting at 2014-07-09 07:49:23 | 2014-07-09 07:49:34
HD Request # 19 - Timestamp of first Intraday data file record written: 2014-07-09 07:49:26 | 2014-07-09 07:49:34
Socket (2004) - Shutdown and closed. | 2014-07-09 07:49:34
The network socket for historical data has been closed. | 2014-07-09 07:49:34
HD Request # 19 - Received 5 records from 2014-07-09 07:49:23 to 2014-07-09 07:49:26 (3.0 seconds) and wrote 2 records for XAUUSD | 2014-07-09 07:49:34
HD Request # 19 - Intraday download COMPLETE for XAUUSD. Completion time: 0s | 2014-07-09 07:49:34
Real-time Intraday chart data file updates started for XAUUSD | 2014-07-09 07:49:34

Current selected Data/Trading service: SC Forex Data (FXCM) | 2014-07-09 11:23:38

[2014-07-09 12:16:53]
Sierra Chart Engineering - Posts: 104368
The log indicates that the backend connection to FXCM was lost briefly.


We have looked at the connections we have to FXCM, one of them is having a problem where it is periodically reconnecting due to a loss of data feed. In the last couple of days we are noticing problems on the FXCM side.

What we want you to do is select File >> Disconnect and File >> Connect to Data Feed to switch to a different server of ours. We noticed the problem only on one server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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