Support Board
Date/Time: Wed, 27 Nov 2024 02:37:39 +0000
Post From: poor fx data again today
| [2014-07-09 12:16:53] |
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The log indicates that the backend connection to FXCM was lost briefly. We have looked at the connections we have to FXCM, one of them is having a problem where it is periodically reconnecting due to a loss of data feed. In the last couple of days we are noticing problems on the FXCM side. What we want you to do is select File >> Disconnect and File >> Connect to Data Feed to switch to a different server of ours. We noticed the problem only on one server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |