Support Board
Date/Time: Wed, 27 Nov 2024 16:42:56 +0000
Create charts for Stock Index Futures Premiums
View Count: 347
| [2023-07-18 03:43:37] |
| User775644 - Posts: 8 |
|
Support, I'm trying to create an intraday chart of the ES and YM Stock Index Futures Premium, but I'm doing something incorrectly. I've searched the Sierra support threads, and I've tried to follow these instructions: Stock Index Futures Premiums Custom Calculated Symbols: Stock Index Futures Premiums Custom Calculated Symbols Custom Calculated Symbols: Instructions Global Symbol Settings Global Symbol Settings: Instructions These are the 2 ticker symbol calculations I created, but I get error messages and no chart is created. {ESU3}-{SPX500} {YMU3}-{US30} I've attached screen shots of my settings. I'm on the Denali Exchange Data Feed. For the ES should I use "{ESU3}-{SPX500}", or {ESM20}-{$INX}, or am I doing something else completely wrong? Would you be able to point me in the right direction? Thank you for your patience, and any help with this. |
 find-symbol.png / V - Attached On 2023-07-18 03:40:15 UTC - Size: 24.56 KB - 84 views global-symbol-settings.png / V - Attached On 2023-07-18 03:40:23 UTC - Size: 92.15 KB - 82 views |
| [2023-07-18 08:08:54] |
| Sierra_Chart Engineering - Posts: 17195 |
|
No, this is not right. You did not follow the instructions: Custom Calculated Symbols: Instructions You must use these as the symbols assuming you are using SC Data-All Services: {ESU23-CME}-{SPX500} {YMU23-CBOT}-{US30} And the documentation does not state anywhere, to be setting Historical Chart Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-18 08:09:51
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| [2023-07-18 18:06:46] |
| User775644 - Posts: 8 |
|
Sierra_Chart Engineering, Thank you for your help. I deleted and re-created the symbols. When I go to open a chart with the new symbol, I get this orange message: “Service client does not support market data subscriptions Click for symbol information.” My “Data/Trade Service Settings”: “Trading Evaluator [trading]” Do I need to purchase a higher-level Sierra Chart subscription? I’ve attached screenshots and the Message Log. Thank you again for your help, I appreciate it. --- Message Log --- Software version: 2524 64-bit | 2023-07-18 13:58:09.026 Primary Thread ID: 13416 | 2023-07-18 13:58:09.026 Usage end date: 2023-07-28 | 2023-07-18 13:58:09.026 Enabled for: Advanced Features 2. | 2023-07-18 13:58:09.026 Enabled for: Sierra Chart Historical Data Service. | 2023-07-18 13:58:09.026 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-07-18 13:58:09.026 Enabled for: Delayed Denali Exchange Data Feed. | 2023-07-18 13:58:09.026 Enabled for exchange2: CME | 2023-07-18 13:58:09.026 Enabled for exchange2: CBOT | 2023-07-18 13:58:09.026 Enabled for exchange2: fairx_exchange.data | 2023-07-18 13:58:09.026 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-07-18 13:58:09.026 Current selected Data/Trading service: Trading Evaluator | 2023-07-18 13:58:09.026 Custom symbol settings values: enabled | 2023-07-18 13:58:09.026 Chart Update Interval: 500 | 2023-07-18 13:58:09.026 Intraday Data Storage Time Unit: 0 | 2023-07-18 13:58:09.026 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-07-18 13:58:09.026 2023-07-18 17:58:09 Local computer time in UTC | 2023-07-18 13:58:09.026 2023-07-18 13:58:09 Local computer time in SC Time Zone | 2023-07-18 13:58:09.026 2023-07-18 16:42:54 Server time in UTC | 2023-07-18 13:58:09.026 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-07-18 13:58:09.026 Program path: C:\Sierra_Charts\ | 2023-07-18 13:58:09.026 Data Files path: C:\Sierra_Charts\Data\ | 2023-07-18 13:58:09.026 OS Version Number: 10.0 | 2023-07-18 13:58:09.026 Locale Setting: C | 2023-07-18 13:58:09.026 DLLs: HubertSenters_Bond_Reversal_Trade_64.dll, HubertSenters_Bond_Sneak_Attack_64.dll, HubertSenters_IchimokuSignals_64.dll, UserContributedStudies_64.dll, Zyp Discord_64.dll, Zyp Free by Zyp_64.dll, Zyp OrderFlow by Zdislav_64.dll, Zyp Trade_Your_Plan_64.dll | 2023-07-18 13:58:09.027 Allowed protected custom studies: zyp_app | 2023-07-18 13:58:09.027 Crash reporter started: true | 2023-07-18 13:58:09.027 Trading Evaluator | Connecting to the server tradesimulation2.sierracharts.com. Port 11096 | 2023-07-18 13:58:23.814 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-07-18 13:58:23.815 DTC Client socket (1) | New receive buffer size: 0 | 2023-07-18 13:58:23.815 DTC Client socket (1) | Connecting to IP: 142.215.17.188. | 2023-07-18 13:58:23.815 Trading Evaluator | Network connection to server complete. | 2023-07-18 13:58:23.866 Trading Evaluator | Starting socket receive thread. | 2023-07-18 13:58:23.866 Trading Evaluator | Sending encoding request to server: Binary VLS. Compression: none | 2023-07-18 13:58:23.866 Trading Evaluator | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:24.018 Trading Evaluator | Sending logon request message. | 2023-07-18 13:58:24.018 Trading Evaluator | Received logon response. | 2023-07-18 13:58:24.611 Trading Evaluator | Server Name: SC DTC Server. Build=46374. | 2023-07-18 13:58:24.611 Trading Evaluator | Server protocol version: 8. Client protocol version: 8 | 2023-07-18 13:58:24.611 Trading Evaluator | Successfully connected. Connected to SC DTC Protocol server. Service=tradesimulation.dtctrading|SymbolSettings=tradingevaluatorserver.dtctrading. | 2023-07-18 13:58:24.611 Trading Evaluator | Trading is supported. | 2023-07-18 13:58:24.611 Trading Evaluator | Order cancel and replace is supported. | 2023-07-18 13:58:24.611 Trading Evaluator | OCO Orders supported. | 2023-07-18 13:58:24.611 Trading Evaluator | Bracket Orders supported. | 2023-07-18 13:58:24.611 Trading Evaluator | Connected to server complete. | 2023-07-18 13:58:24.611 Triggering next historical data download in queue. | 2023-07-18 13:58:24.612 Trading Evaluator | Performing query for most recent Order Activity Date-Time. | 2023-07-18 13:58:24.616 No download requests in the queue to start downloads for. | 2023-07-18 13:58:24.616 Trading Evaluator | Requesting historical order activity from server. Start date-time UTC: 2023-07-05 20:56:18.685638 | 2023-07-18 13:58:24.667 Trading Evaluator | Received final trade activity snapshot. Count=1. No data. TradeAccount=CAG_SIM-Acct1 | 2023-07-18 13:58:24.728 Using symbol data fast lookup vector | 2023-07-18 13:58:24.878 SC DTC Data with Market Depth | Starting real-time market data updates for: NVOL-SP. ID: 1 Service code: statscalc | 2023-07-18 13:58:24.878 SC DTC Data with Market Depth | Connecting to the server ds13-2.sierracharts.com. Port 10048 | 2023-07-18 13:58:24.878 SC DTC Data with Market Depth | Requesting security definition data for: NVOL-SP. ID: 1 | 2023-07-18 13:58:24.878 Added historical Intraday data request for NVOL-SP to the queue. | 2023-07-18 13:58:24.878 Intraday data recording state for symbol NVOL-SP is set to download 'Pending'. | 2023-07-18 13:58:24.878 Triggering next historical data download in queue. | 2023-07-18 13:58:24.878 DTC Client socket (2) | Creating socket. | 2023-07-18 13:58:24.879 DTC Client socket (2) | New receive buffer size: 0 | 2023-07-18 13:58:24.879 DTC Client socket (2) | Connecting to IP: 162.251.232.245. | 2023-07-18 13:58:24.879 Delaying start of download for NVOL-SP. | 2023-07-18 13:58:24.882 SC DTC Data with Market Depth | Starting real-time market data updates for: TRIN-NYSE. ID: 2 Service code: statscalc | 2023-07-18 13:58:24.908 SC DTC Data with Market Depth | Requesting security definition data for: TRIN-NYSE. ID: 2 | 2023-07-18 13:58:24.908 Added historical Intraday data request for TRIN-NYSE to the queue. | 2023-07-18 13:58:24.908 Intraday data recording state for symbol TRIN-NYSE is set to download 'Pending'. | 2023-07-18 13:58:24.908 Triggering next historical data download in queue. | 2023-07-18 13:58:24.908 SC DTC Data with Market Depth | Starting real-time market data updates for: TRIN-YM. ID: 3 Service code: statscalc | 2023-07-18 13:58:24.911 SC DTC Data with Market Depth | Requesting security definition data for: TRIN-YM. ID: 3 | 2023-07-18 13:58:24.911 Added historical Intraday data request for TRIN-YM to the queue. | 2023-07-18 13:58:24.911 Intraday data recording state for symbol TRIN-YM is set to download 'Pending'. | 2023-07-18 13:58:24.911 Triggering next historical data download in queue. | 2023-07-18 13:58:24.911 SC DTC Data with Market Depth | Starting real-time market data updates for: TICK-NYSE. ID: 4 Service code: statscalc | 2023-07-18 13:58:24.913 SC DTC Data with Market Depth | Requesting security definition data for: TICK-NYSE. ID: 4 | 2023-07-18 13:58:24.913 Added historical Intraday data request for TICK-NYSE to the queue. | 2023-07-18 13:58:24.913 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2023-07-18 13:58:24.913 Triggering next historical data download in queue. | 2023-07-18 13:58:24.913 SC DTC Data with Market Depth | Starting real-time market data updates for: TICK-YM. ID: 5 Service code: statscalc | 2023-07-18 13:58:24.917 SC DTC Data with Market Depth | Requesting security definition data for: TICK-YM. ID: 5 | 2023-07-18 13:58:24.917 Added historical Intraday data request for TICK-YM to the queue. | 2023-07-18 13:58:24.917 Intraday data recording state for symbol TICK-YM is set to download 'Pending'. | 2023-07-18 13:58:24.917 Triggering next historical data download in queue. | 2023-07-18 13:58:24.917 SC DTC Data with Market Depth | Starting real-time market data updates for: TRIN-SP. ID: 6 Service code: statscalc | 2023-07-18 13:58:24.920 SC DTC Data with Market Depth | Requesting security definition data for: TRIN-SP. ID: 6 | 2023-07-18 13:58:24.920 Added historical Intraday data request for TRIN-SP to the queue. | 2023-07-18 13:58:24.920 Intraday data recording state for symbol TRIN-SP is set to download 'Pending'. | 2023-07-18 13:58:24.920 Triggering next historical data download in queue. | 2023-07-18 13:58:24.920 SC DTC Data with Market Depth | Starting real-time market data updates for: TICK-SP. ID: 7 Service code: statscalc | 2023-07-18 13:58:24.925 SC DTC Data with Market Depth | Requesting security definition data for: TICK-SP. ID: 7 | 2023-07-18 13:58:24.925 Added historical Intraday data request for TICK-SP to the queue. | 2023-07-18 13:58:24.925 Intraday data recording state for symbol TICK-SP is set to download 'Pending'. | 2023-07-18 13:58:24.925 Triggering next historical data download in queue. | 2023-07-18 13:58:24.925 SC DTC Data with Market Depth | Starting real-time market data updates for: NVOL-NYSE. ID: 8 Service code: statscalc | 2023-07-18 13:58:24.929 SC DTC Data with Market Depth | Requesting security definition data for: NVOL-NYSE. ID: 8 | 2023-07-18 13:58:24.929 Added historical Intraday data request for NVOL-NYSE to the queue. | 2023-07-18 13:58:24.929 Intraday data recording state for symbol NVOL-NYSE is set to download 'Pending'. | 2023-07-18 13:58:24.929 Triggering next historical data download in queue. | 2023-07-18 13:58:24.929 SC DTC Data with Market Depth | Starting real-time market data updates for: NVOL-YM. ID: 9 Service code: statscalc | 2023-07-18 13:58:24.933 SC DTC Data with Market Depth | Requesting security definition data for: NVOL-YM. ID: 9 | 2023-07-18 13:58:24.933 Added historical Intraday data request for NVOL-YM to the queue. | 2023-07-18 13:58:24.933 Intraday data recording state for symbol NVOL-YM is set to download 'Pending'. | 2023-07-18 13:58:24.933 Triggering next historical data download in queue. | 2023-07-18 13:58:24.933 SC DTC Data with Market Depth | Network connection to server complete. | 2023-07-18 13:58:24.953 SC DTC Data with Market Depth | Starting socket receive thread. | 2023-07-18 13:58:24.953 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-07-18 13:58:24.953 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:25.037 SC DTC Data with Market Depth | Sending logon request message. | 2023-07-18 13:58:25.037 SC DTC Data with Market Depth | Received logon response. | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Successfully connected. | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Trading is not supported. | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: NVOL-NYSE | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: NVOL-SP | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: NVOL-YM | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-NYSE | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-SP | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-YM | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TRIN-NYSE | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TRIN-SP | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TRIN-YM | 2023-07-18 13:58:25.816 SC DTC Data with Market Depth | Received security definition for symbol NVOL-NYSE | 2023-07-18 13:58:25.974 SC DTC Data with Market Depth | Received security definition for symbol NVOL-SP | 2023-07-18 13:58:25.974 SC DTC Data with Market Depth | Received security definition for symbol NVOL-YM | 2023-07-18 13:58:25.974 SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE | 2023-07-18 13:58:25.974 SC DTC Data with Market Depth | Received security definition for symbol TICK-SP | 2023-07-18 13:58:25.974 SC DTC Data with Market Depth | Received security definition for symbol TICK-YM | 2023-07-18 13:58:25.974 SC DTC Data with Market Depth | Received security definition for symbol TRIN-NYSE | 2023-07-18 13:58:25.974 SC DTC Data with Market Depth | Received security definition for symbol TRIN-SP | 2023-07-18 13:58:25.974 SC DTC Data with Market Depth | Received security definition for symbol TRIN-YM | 2023-07-18 13:58:25.974 HD Request # 10 | Downloading Intraday chart data for NVOL-SP to the file NVOL-SP.scid. Service: statscalc | 2023-07-18 13:58:30.173 HD Request # 10 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207002 | 2023-07-18 13:58:30.174 HD Request # 10 | Using server: ds12.sierracharts.com port 10150 | 2023-07-18 13:58:30.175 Socket (3) | Creating socket. | 2023-07-18 13:58:30.176 Socket (3) | New receive buffer size: 0 | 2023-07-18 13:58:30.176 Socket (3) | Connecting to IP: 142.215.18.101. | 2023-07-18 13:58:30.176 HD Request # 10 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:30.290 HD Request # 10 | Sending historical data logon request message. | 2023-07-18 13:58:30.290 HD Request # 10 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: NVOL-SP | 2023-07-18 13:58:30.857 HD Request # 10 | Decompressing data. | 2023-07-18 13:58:30.907 HD Request # 10 | Receiving Intraday data for NVOL-SP starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:30.958 Socket (3) | CloseSocket call. | 2023-07-18 13:58:30.959 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:30.959 Historical data download thread signaled to stop. | 2023-07-18 13:58:30.959 HD Request # 10 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:30.959 HD Request # 10 | Received 31 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:29.000000 (30.0 seconds. Delay: 2.0 seconds) and wrote 30 records for NVOL-SP | 2023-07-18 13:58:30.959 HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:29.000000 | 2023-07-18 13:58:30.976 Added 18 Time and Sales records to Intraday data file for NVOL-SP after download. | 2023-07-18 13:58:30.976 HD Request # 10 | Completion time: 0s. | 2023-07-18 13:58:30.976 HD Request # 10 | Intraday data download complete for NVOL-SP. Unique request ID: 12 | 2023-07-18 13:58:30.976 Removing historical data download ID 12. | 2023-07-18 13:58:30.976 Real-time Intraday chart data file updates started for NVOL-SP | 2023-07-18 13:58:30.976 Intraday chart data file opened for NVOL-SP | 2023-07-18 13:58:30.976 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:30.976 Triggering next historical data download in queue. | 2023-07-18 13:58:30.976 HD Request # 11 | Downloading Intraday chart data for TRIN-NYSE to the file TRIN-NYSE.scid. Service: statscalc | 2023-07-18 13:58:30.976 HD Request # 11 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207002 | 2023-07-18 13:58:30.977 HD Request # 11 | Using server: ds13-2.sierracharts.com port 10149 | 2023-07-18 13:58:30.977 Socket (4) | Creating socket. | 2023-07-18 13:58:30.977 Socket (4) | New receive buffer size: 0 | 2023-07-18 13:58:30.977 Socket (4) | Connecting to IP: 162.251.232.245. | 2023-07-18 13:58:30.977 Socket (3) | Socket gracefully closed by remote side. | 2023-07-18 13:58:31.009 Socket (3) | Closed. | 2023-07-18 13:58:31.010 HD Request # 11 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:31.113 HD Request # 11 | Sending historical data logon request message. | 2023-07-18 13:58:31.113 HD Request # 11 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: TRIN-NYSE | 2023-07-18 13:58:31.790 HD Request # 11 | Decompressing data. | 2023-07-18 13:58:31.856 HD Request # 11 | Receiving Intraday data for TRIN-NYSE starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:31.923 Socket (4) | CloseSocket call. | 2023-07-18 13:58:31.924 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:31.924 Historical data download thread signaled to stop. | 2023-07-18 13:58:31.924 HD Request # 11 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:31.924 HD Request # 11 | Received 31 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:29.000000 (30.0 seconds. Delay: 2.9 seconds) and wrote 30 records for TRIN-NYSE | 2023-07-18 13:58:31.925 HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:29.000000 | 2023-07-18 13:58:31.940 Added 30 Time and Sales records to Intraday data file for TRIN-NYSE after download. | 2023-07-18 13:58:31.940 HD Request # 11 | Completion time: 1s. | 2023-07-18 13:58:31.940 HD Request # 11 | Intraday data download complete for TRIN-NYSE. Unique request ID: 13 | 2023-07-18 13:58:31.940 Removing historical data download ID 13. | 2023-07-18 13:58:31.940 Real-time Intraday chart data file updates started for TRIN-NYSE | 2023-07-18 13:58:31.940 Intraday chart data file opened for TRIN-NYSE | 2023-07-18 13:58:31.940 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:31.940 Triggering next historical data download in queue. | 2023-07-18 13:58:31.940 HD Request # 12 | Downloading Intraday chart data for TRIN-YM to the file TRIN-YM.scid. Service: statscalc | 2023-07-18 13:58:31.940 HD Request # 12 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207001 | 2023-07-18 13:58:31.941 HD Request # 12 | Using server: ds4.sierracharts.com port 10150 | 2023-07-18 13:58:31.941 Socket (3) | Creating socket. | 2023-07-18 13:58:31.941 Socket (3) | New receive buffer size: 0 | 2023-07-18 13:58:31.941 Socket (3) | Connecting to IP: 142.215.18.102. | 2023-07-18 13:58:31.941 Socket (4) | Socket gracefully closed by remote side. | 2023-07-18 13:58:31.990 Socket (4) | Closed. | 2023-07-18 13:58:31.990 HD Request # 12 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:32.045 HD Request # 12 | Sending historical data logon request message. | 2023-07-18 13:58:32.045 HD Request # 12 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: TRIN-YM | 2023-07-18 13:58:32.628 HD Request # 12 | Decompressing data. | 2023-07-18 13:58:32.724 HD Request # 12 | Receiving Intraday data for TRIN-YM starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:32.777 Socket (3) | CloseSocket call. | 2023-07-18 13:58:32.778 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:32.778 Historical data download thread signaled to stop. | 2023-07-18 13:58:32.778 HD Request # 12 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:32.778 HD Request # 12 | Received 33 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:31.000000 (32.0 seconds. Delay: 1.8 seconds) and wrote 32 records for TRIN-YM | 2023-07-18 13:58:32.779 HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:31.000000 | 2023-07-18 13:58:32.797 Added 10 Time and Sales records to Intraday data file for TRIN-YM after download. | 2023-07-18 13:58:32.797 HD Request # 12 | Completion time: 1s. | 2023-07-18 13:58:32.797 HD Request # 12 | Intraday data download complete for TRIN-YM. Unique request ID: 14 | 2023-07-18 13:58:32.797 Removing historical data download ID 14. | 2023-07-18 13:58:32.797 Real-time Intraday chart data file updates started for TRIN-YM | 2023-07-18 13:58:32.797 Intraday chart data file opened for TRIN-YM | 2023-07-18 13:58:32.797 HD Request # 12 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:32.797 Triggering next historical data download in queue. | 2023-07-18 13:58:32.797 HD Request # 13 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2023-07-18 13:58:32.797 HD Request # 13 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207001 | 2023-07-18 13:58:32.798 HD Request # 13 | Using server: ds12.sierracharts.com port 10149 | 2023-07-18 13:58:32.798 Socket (4) | Creating socket. | 2023-07-18 13:58:32.798 Socket (4) | New receive buffer size: 0 | 2023-07-18 13:58:32.798 Socket (4) | Connecting to IP: 142.215.18.101. | 2023-07-18 13:58:32.798 Socket (3) | Socket gracefully closed by remote side. | 2023-07-18 13:58:32.827 Socket (3) | Closed. | 2023-07-18 13:58:32.828 HD Request # 13 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:32.912 HD Request # 13 | Sending historical data logon request message. | 2023-07-18 13:58:32.912 Opened cached Intraday file: C:\Sierra_Charts\Data\NVOL-SP.scid. Thread ID: 8776 | 2023-07-18 13:58:33.141 Opened cached Intraday file: C:\Sierra_Charts\Data\TRIN-NYSE.scid. Thread ID: 8776 | 2023-07-18 13:58:33.142 Opened cached Intraday file: C:\Sierra_Charts\Data\TRIN-YM.scid. Thread ID: 8776 | 2023-07-18 13:58:33.142 HD Request # 13 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: TICK-NYSE | 2023-07-18 13:58:33.479 HD Request # 13 | Decompressing data. | 2023-07-18 13:58:33.530 HD Request # 13 | Receiving Intraday data for TICK-NYSE starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:33.582 Socket (4) | CloseSocket call. | 2023-07-18 13:58:33.583 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:33.583 Historical data download thread signaled to stop. | 2023-07-18 13:58:33.583 HD Request # 13 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:33.583 HD Request # 13 | Received 33 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:31.000000 (32.0 seconds. Delay: 2.6 seconds) and wrote 32 records for TICK-NYSE | 2023-07-18 13:58:33.584 HD Request # 13 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:31.000000 | 2023-07-18 13:58:33.597 Added 24 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2023-07-18 13:58:33.597 HD Request # 13 | Completion time: 1s. | 2023-07-18 13:58:33.598 HD Request # 13 | Intraday data download complete for TICK-NYSE. Unique request ID: 15 | 2023-07-18 13:58:33.598 Removing historical data download ID 15. | 2023-07-18 13:58:33.598 Real-time Intraday chart data file updates started for TICK-NYSE | 2023-07-18 13:58:33.598 Intraday chart data file opened for TICK-NYSE | 2023-07-18 13:58:33.598 HD Request # 13 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:33.598 Triggering next historical data download in queue. | 2023-07-18 13:58:33.598 HD Request # 14 | Downloading Intraday chart data for TICK-YM to the file TICK-YM.scid. Service: statscalc | 2023-07-18 13:58:33.598 HD Request # 14 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207000 | 2023-07-18 13:58:33.598 HD Request # 14 | Using server: ds13-2.sierracharts.com port 10150 | 2023-07-18 13:58:33.598 Socket (3) | Creating socket. | 2023-07-18 13:58:33.598 Socket (3) | New receive buffer size: 0 | 2023-07-18 13:58:33.598 Socket (3) | Connecting to IP: 162.251.232.245. | 2023-07-18 13:58:33.598 Socket (4) | Socket gracefully closed by remote side. | 2023-07-18 13:58:33.634 Socket (4) | Closed. | 2023-07-18 13:58:33.634 HD Request # 14 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:33.733 HD Request # 14 | Sending historical data logon request message. | 2023-07-18 13:58:33.733 HD Request # 14 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: TICK-YM | 2023-07-18 13:58:34.414 HD Request # 14 | Decompressing data. | 2023-07-18 13:58:34.501 HD Request # 14 | Receiving Intraday data for TICK-YM starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:34.574 Socket (3) | CloseSocket call. | 2023-07-18 13:58:34.575 Historical data download thread signaled to stop. | 2023-07-18 13:58:34.575 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:34.575 HD Request # 14 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:34.576 HD Request # 14 | Received 35 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:33.000000 (34.0 seconds. Delay: 1.6 seconds) and wrote 34 records for TICK-YM | 2023-07-18 13:58:34.576 HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:33.000000 | 2023-07-18 13:58:34.596 Added 7 Time and Sales records to Intraday data file for TICK-YM after download. | 2023-07-18 13:58:34.596 HD Request # 14 | Completion time: 1s. | 2023-07-18 13:58:34.596 HD Request # 14 | Intraday data download complete for TICK-YM. Unique request ID: 16 | 2023-07-18 13:58:34.596 Removing historical data download ID 16. | 2023-07-18 13:58:34.596 Real-time Intraday chart data file updates started for TICK-YM | 2023-07-18 13:58:34.596 Intraday chart data file opened for TICK-YM | 2023-07-18 13:58:34.596 HD Request # 14 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:34.596 Triggering next historical data download in queue. | 2023-07-18 13:58:34.596 HD Request # 15 | Downloading Intraday chart data for TRIN-SP to the file TRIN-SP.scid. Service: statscalc | 2023-07-18 13:58:34.596 HD Request # 15 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207002 | 2023-07-18 13:58:34.596 HD Request # 15 | Using server: ds4.sierracharts.com port 10149 | 2023-07-18 13:58:34.597 Socket (4) | Creating socket. | 2023-07-18 13:58:34.597 Socket (4) | New receive buffer size: 0 | 2023-07-18 13:58:34.597 Socket (4) | Connecting to IP: 142.215.18.102. | 2023-07-18 13:58:34.597 Socket (3) | Socket gracefully closed by remote side. | 2023-07-18 13:58:34.642 Socket (3) | Closed. | 2023-07-18 13:58:34.642 HD Request # 15 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:34.701 HD Request # 15 | Sending historical data logon request message. | 2023-07-18 13:58:34.701 HD Request # 15 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: TRIN-SP | 2023-07-18 13:58:35.264 HD Request # 15 | Decompressing data. | 2023-07-18 13:58:35.315 HD Request # 15 | Receiving Intraday data for TRIN-SP starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:35.370 Socket (4) | CloseSocket call. | 2023-07-18 13:58:35.373 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:35.373 Historical data download thread signaled to stop. | 2023-07-18 13:58:35.374 HD Request # 15 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:35.375 HD Request # 15 | Received 35 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:33.000000 (34.0 seconds. Delay: 2.4 seconds) and wrote 34 records for TRIN-SP | 2023-07-18 13:58:35.375 HD Request # 15 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:33.000000 | 2023-07-18 13:58:35.392 Added 21 Time and Sales records to Intraday data file for TRIN-SP after download. | 2023-07-18 13:58:35.392 HD Request # 15 | Completion time: 1s. | 2023-07-18 13:58:35.392 HD Request # 15 | Intraday data download complete for TRIN-SP. Unique request ID: 17 | 2023-07-18 13:58:35.392 Removing historical data download ID 17. | 2023-07-18 13:58:35.392 Real-time Intraday chart data file updates started for TRIN-SP | 2023-07-18 13:58:35.392 Intraday chart data file opened for TRIN-SP | 2023-07-18 13:58:35.392 HD Request # 15 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:35.392 Triggering next historical data download in queue. | 2023-07-18 13:58:35.392 HD Request # 16 | Downloading Intraday chart data for TICK-SP to the file TICK-SP.scid. Service: statscalc | 2023-07-18 13:58:35.394 HD Request # 16 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207002 | 2023-07-18 13:58:35.395 HD Request # 16 | Using server: ds12.sierracharts.com port 10150 | 2023-07-18 13:58:35.395 Socket (3) | Creating socket. | 2023-07-18 13:58:35.395 Socket (3) | New receive buffer size: 0 | 2023-07-18 13:58:35.395 Socket (3) | Connecting to IP: 142.215.18.101. | 2023-07-18 13:58:35.395 Socket (4) | Socket gracefully closed by remote side. | 2023-07-18 13:58:35.427 Socket (4) | Closed. | 2023-07-18 13:58:35.427 HD Request # 16 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:35.518 HD Request # 16 | Sending historical data logon request message. | 2023-07-18 13:58:35.518 HD Request # 16 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: TICK-SP | 2023-07-18 13:58:35.574 HD Request # 16 | Decompressing data. | 2023-07-18 13:58:35.628 HD Request # 16 | Receiving Intraday data for TICK-SP starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:35.689 Socket (3) | CloseSocket call. | 2023-07-18 13:58:35.689 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:35.689 Historical data download thread signaled to stop. | 2023-07-18 13:58:35.689 HD Request # 16 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:35.689 HD Request # 16 | Received 35 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:33.000000 (34.0 seconds. Delay: 2.7 seconds) and wrote 34 records for TICK-SP | 2023-07-18 13:58:35.689 HD Request # 16 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:33.000000 | 2023-07-18 13:58:35.699 Added 21 Time and Sales records to Intraday data file for TICK-SP after download. | 2023-07-18 13:58:35.699 HD Request # 16 | Completion time: 0s. | 2023-07-18 13:58:35.699 HD Request # 16 | Intraday data download complete for TICK-SP. Unique request ID: 18 | 2023-07-18 13:58:35.699 Removing historical data download ID 18. | 2023-07-18 13:58:35.699 Real-time Intraday chart data file updates started for TICK-SP | 2023-07-18 13:58:35.699 Intraday chart data file opened for TICK-SP | 2023-07-18 13:58:35.699 HD Request # 16 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:35.699 Triggering next historical data download in queue. | 2023-07-18 13:58:35.699 HD Request # 17 | Downloading Intraday chart data for NVOL-NYSE to the file NVOL-NYSE.scid. Service: statscalc | 2023-07-18 13:58:35.699 HD Request # 17 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207002 | 2023-07-18 13:58:35.699 HD Request # 17 | Using server: ds13-2.sierracharts.com port 10149 | 2023-07-18 13:58:35.699 Socket (4) | Creating socket. | 2023-07-18 13:58:35.700 Socket (4) | New receive buffer size: 0 | 2023-07-18 13:58:35.700 Socket (4) | Connecting to IP: 162.251.232.245. | 2023-07-18 13:58:35.700 Socket (3) | Socket gracefully closed by remote side. | 2023-07-18 13:58:35.743 Socket (3) | Closed. | 2023-07-18 13:58:35.743 HD Request # 17 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:35.844 HD Request # 17 | Sending historical data logon request message. | 2023-07-18 13:58:35.844 HD Request # 17 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: NVOL-NYSE | 2023-07-18 13:58:35.914 HD Request # 17 | Decompressing data. | 2023-07-18 13:58:35.984 HD Request # 17 | Receiving Intraday data for NVOL-NYSE starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:36.055 Socket (4) | CloseSocket call. | 2023-07-18 13:58:36.057 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:36.057 Historical data download thread signaled to stop. | 2023-07-18 13:58:36.057 HD Request # 17 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:36.057 HD Request # 17 | Received 35 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:33.000000 (34.0 seconds. Delay: 3.1 seconds) and wrote 34 records for NVOL-NYSE | 2023-07-18 13:58:36.057 HD Request # 17 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:33.000000 | 2023-07-18 13:58:36.080 Added 27 Time and Sales records to Intraday data file for NVOL-NYSE after download. | 2023-07-18 13:58:36.080 HD Request # 17 | Completion time: 1s. | 2023-07-18 13:58:36.081 HD Request # 17 | Intraday data download complete for NVOL-NYSE. Unique request ID: 19 | 2023-07-18 13:58:36.081 Removing historical data download ID 19. | 2023-07-18 13:58:36.081 Real-time Intraday chart data file updates started for NVOL-NYSE | 2023-07-18 13:58:36.081 Intraday chart data file opened for NVOL-NYSE | 2023-07-18 13:58:36.081 HD Request # 17 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:36.081 Triggering next historical data download in queue. | 2023-07-18 13:58:36.081 HD Request # 18 | Downloading Intraday chart data for NVOL-YM to the file NVOL-YM.scid. Service: statscalc | 2023-07-18 13:58:36.081 HD Request # 18 | Download start date-time: 2023-07-18 13:57:59.000000. File last date-time: 2023-07-18 13:57:59.207001 | 2023-07-18 13:58:36.081 HD Request # 18 | Using server: ds4.sierracharts.com port 10150 | 2023-07-18 13:58:36.081 Socket (3) | Creating socket. | 2023-07-18 13:58:36.081 Socket (3) | New receive buffer size: 0 | 2023-07-18 13:58:36.082 Socket (3) | Connecting to IP: 142.215.18.102. | 2023-07-18 13:58:36.082 Socket (4) | Socket gracefully closed by remote side. | 2023-07-18 13:58:36.128 Socket (4) | Closed. | 2023-07-18 13:58:36.128 HD Request # 18 | Setting DTC encoding to Binary VLS | 2023-07-18 13:58:36.198 HD Request # 18 | Sending historical data logon request message. | 2023-07-18 13:58:36.198 HD Request # 18 | Requesting Intraday data. Start date-time: 2023-07-18 13:57:59. Record interval: 0. Symbol: NVOL-YM | 2023-07-18 13:58:36.255 HD Request # 18 | Decompressing data. | 2023-07-18 13:58:36.342 HD Request # 18 | Receiving Intraday data for NVOL-YM starting at 2023-07-18 13:57:59.000000 | 2023-07-18 13:58:36.400 Socket (3) | CloseSocket call. | 2023-07-18 13:58:36.401 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-07-18 13:58:36.401 Historical data download thread signaled to stop. | 2023-07-18 13:58:36.405 HD Request # 18 | Timestamp of first Intraday data file record written: 2023-07-18 13:58:00.000000. | 2023-07-18 13:58:36.406 HD Request # 18 | Received 37 Intraday data records from 2023-07-18 13:57:59.000000 to 2023-07-18 13:58:35.000000 (36.0 seconds. Delay: 1.4 seconds) and wrote 36 records for NVOL-YM | 2023-07-18 13:58:36.406 HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2023-07-18 17:58:35.000000 | 2023-07-18 13:58:36.415 Added 8 Time and Sales records to Intraday data file for NVOL-YM after download. | 2023-07-18 13:58:36.415 HD Request # 18 | Completion time: 0s. | 2023-07-18 13:58:36.415 HD Request # 18 | Intraday data download complete for NVOL-YM. Unique request ID: 20 | 2023-07-18 13:58:36.415 Removing historical data download ID 20. | 2023-07-18 13:58:36.415 Real-time Intraday chart data file updates started for NVOL-YM | 2023-07-18 13:58:36.415 Intraday chart data file opened for NVOL-YM | 2023-07-18 13:58:36.415 HD Request # 18 | Enabling Intraday chart updating for symbol. | 2023-07-18 13:58:36.415 Triggering next historical data download in queue. | 2023-07-18 13:58:36.415 No download requests in the queue to start downloads for. | 2023-07-18 13:58:36.416 Socket (3) | Socket gracefully closed by remote side. | 2023-07-18 13:58:36.455 Socket (3) | Closed. | 2023-07-18 13:58:36.455 Opened cached Intraday file: C:\Sierra_Charts\Data\TICK-NYSE.scid. Thread ID: 8776 | 2023-07-18 13:58:38.180 Opened cached Intraday file: C:\Sierra_Charts\Data\TICK-YM.scid. Thread ID: 8776 | 2023-07-18 13:58:38.181 Opened cached Intraday file: C:\Sierra_Charts\Data\TRIN-SP.scid. Thread ID: 8776 | 2023-07-18 13:58:38.182 Opened cached Intraday file: C:\Sierra_Charts\Data\TICK-SP.scid. Thread ID: 8776 | 2023-07-18 13:58:38.183 Opened cached Intraday file: C:\Sierra_Charts\Data\NVOL-NYSE.scid. Thread ID: 8776 | 2023-07-18 13:58:38.184 Opened cached Intraday file: C:\Sierra_Charts\Data\NVOL-YM.scid. Thread ID: 8776 | 2023-07-18 13:58:38.185 --- End --- |
| symbols-settings2.png / V - Attached On 2023-07-18 18:04:53 UTC - Size: 37.28 KB - 83 views trade-service-settings.PNG / V - Attached On 2023-07-18 18:05:00 UTC - Size: 12.79 KB - 80 views subscription-msg.PNG / V - Attached On 2023-07-18 18:05:07 UTC - Size: 2.8 KB - 79 views |
| [2023-07-18 20:05:43] |
| John - SC Support - Posts: 36322 |
|
The problem is that you are not using the correct symbol for when you are connected to the "Trading Evaluator". With the Trading Evaluator the ES symbol is ESU23. Therefore, if you want to use the Custom Calculated Symbol when you are connected to the Trading Evaluator, you would have to set it up as {ESU23} - {SPX500}. And if you change your service, you will need to have the appropriate Custom Symbol setup for the service you change to. Right now, the one you have setup would be fine when you are connected to "SC Data - All Services".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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