Support Board
Date/Time: Wed, 27 Nov 2024 20:53:28 +0000
Order issue with Sierra Build 2517 and IB TWS
View Count: 389
| [2023-07-05 17:25:47] |
| Barry L - Posts: 33 |
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Last weekend I upgraded from Build 2466 to 2517, Today I made 3 trades, I used my usual 1 common stop , T 1, T 2 Bracket order set up on Sierra Trade 1 it hit my stop, and OCO the 2 Limit buys, everything seemed fine after the upgrade Trade 2, I could see it was going to hit my stop again and I hit Flatten and Cancel on my custom tool bar, which is my usual fast market out The position line and all the orders disappeared and I assumed I was flat until I looked over and my IB TWS and I am still short 4 MES Tried to flatten it again via Sierra and it says the Position does not exist. So I just killed it via IB TWS. Thought it maybe a fluke so tried again Trade 3 . Exactly the same but only had 2 MES on and killed it right away when I could see the same thing. I took a look at the message log and there is something about API data from TWS My P/L on Sierra trade window is only showing the $ 22 loss form the first trade and nothing from the other 2 Any idea how to fix this, Last upgrade I was a nightmare of compatiblity issues and I delayed this as long as possible until I saw the pinned thread about having to update by July 3 Thanks Barry |
Attachment Deleted.  2023-07-06 00_22_34-Window.png / V - Attached On 2023-07-05 17:24:31 UTC - Size: 23.82 KB - 88 views |
| [2023-07-05 18:49:05] |
| Sierra_Chart Engineering - Posts: 17198 |
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You need to analyze what has happened through the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity This sounds like just a typical Interactive Brokers TWS issue among many. Find out what has happened. It sounds like the problem that is explained here: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero If the position existed only temporarily and then cleared, the Trade Activity Log will indicate that. What compatibility issues?: Last upgrade I was a nightmare of compatiblity issues
Does not make sense to us. You are not updating from a very old version from years ago. So there should be no issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-05 18:49:12
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| [2023-07-05 18:59:13] |
| Barry L - Posts: 33 |
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I will take a right look and get back to you in a few hours , Just shut it all down , its 2 am here , Last time it was because of the change in format of stock symbols , I finished up having to have a Total view symbol for Sierra and the tradable symbol was the IB format so I could place the order , not very handy for changing tickers on the fly from a scanner , It should be in my old posts Barry |
| [2023-07-06 12:09:25] |
| Barry L - Posts: 33 |
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Ok, I read through all the stuff, The last 2 trades yesterday, on the Trading Activity log, there is no closing position, prob as I had to close it directly via IB, as Sierra said the position didn't exist, I when I think about it now there was no position line, or there was and it disappeared, Today I tried to replicate it, Created a simple 4t ST, 4t T1 ,with 1 MES , sold at ask . got filled, No position line, tried to flatten and cancel right away , same thing , Position doesn't exist, but I can see I'm short 1, closed it via IB again, Same thing as yesterday, but as I hadn't changed anything since yesterday, I wasn't expecting a different result. Seeing as this problem only started since I updated to build 2517, I decided to go back and install the old build 2466, Tried the same experiment and it worked fine. Strange thing is when I closed it the Via IB the first try today, that trade is on the log, but its listed different , yesterday there were no closing trades there.( This is both on build 2517 ) another thing, the first trade yesterday worked ok when I let it hit my stop, So I thought everything was fine after the upgrade. but it seems I am stuck with the old build for now Barry |
| [2023-07-06 12:35:59] |
| User584084 - Posts: 262 |
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What Version of IB TWS are you using? TWS Latest Version is 10.23.2a.
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| [2023-07-06 12:48:23] |
| Barry L - Posts: 33 |
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User584084 Yes that's the one I'm on
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