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Date/Time: Wed, 27 Nov 2024 23:36:06 +0000



Post From: Order issue with Sierra Build 2517 and IB TWS

[2023-07-05 18:49:05]
Sierra_Chart Engineering - Posts: 17198
You need to analyze what has happened through the Trade Activity Log:
Trade Activity Log: Viewing Historical Trade Activity


This sounds like just a typical Interactive Brokers TWS issue among many. Find out what has happened.

It sounds like the problem that is explained here:
Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero

If the position existed only temporarily and then cleared, the Trade Activity Log will indicate that.

What compatibility issues?:
Last upgrade I was a nightmare of compatiblity issues
Does not make sense to us. You are not updating from a very old version from years ago. So there should be no issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-07-05 18:49:12