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Date/Time: Wed, 27 Nov 2024 21:30:54 +0000



Not getting depth of market for cme exchanges

View Count: 502

[2023-06-27 19:40:01]
User715828 - Posts: 61
I'm subscribed to the Denali feed. I was getting depth of market but it stopped working. I'm trading a combine and I logged into my live account at Amp futures to see if that was the issued. After logging into my live account I closed down sierra chart and brought up my combine account but it still not showing the depth or market for my CME products I trade. Please help.

Thank you
[2023-06-27 21:32:49]
John - SC Support - Posts: 36350
Everything on your account looks good, so there is not an issue in this respect.

The one thing we think may be related is that the only exchange you have active is the "CME With Market Depth for Non-Professional Accounts". This gives you access to the instruments that are traded on the CME exchange (not the full CME Group). Therefore, if you are trying to view data for an instrument that is traded on the NYMEX, COMEX, or CBOT, you will not get that data in real-time (depending on your settings, you may not get the data at all).

If you are having an issue with an item on the CME, then go through the following section to see if you changed a setting that caused a change in your Market Depth:
File Menu: Not Receiving the Full Number of Market Depth Levels
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-06-28 05:26:36]
User715828 - Posts: 61
I am only trading the ES, NQ and RTY. I looked at the link you provided and everything is set correctly.
[2023-06-28 09:25:38]
Sierra_Chart Engineering - Posts: 17198
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Close all of the Chartbooks with "File >> Close All Chartbooks".

Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only.

Open the Market Depth window with this command:
File Menu: Open Market Depth Window (File)

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-06-28 09:25:58
[2023-06-28 15:12:44]
User715828 - Posts: 61
Software version: 2504 64-bit | 2023-06-28 08:04:11.554
OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce GTX 1080/PCIe/SSE2) | 2023-06-28 08:04:11.555
Primary Thread ID: 15536 | 2023-06-28 08:04:11.555
Usage end date: 2023-07-21 | 2023-06-28 08:04:11.555
Enabled for: Advanced Features 2. | 2023-06-28 08:04:11.555
Enabled for: Sierra Chart Historical Data Service. | 2023-06-28 08:04:11.555
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-06-28 08:04:11.555
Enabled for: Delayed Denali Exchange Data Feed. | 2023-06-28 08:04:11.555
Enabled for exchange2: CME | 2023-06-28 08:04:11.555
Enabled for exchange2: fairx_exchange.data | 2023-06-28 08:04:11.555
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-06-28 08:04:11.555
Current selected Data/Trading service: Rithmic Direct - DTC | 2023-06-28 08:04:11.555
Custom symbol settings values: enabled | 2023-06-28 08:04:11.555
Chart Update Interval: 100 | 2023-06-28 08:04:11.555
Intraday Data Storage Time Unit: 0 | 2023-06-28 08:04:11.555
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-06-28 08:04:11.555
2023-06-28 15:04:11 Local computer time in UTC | 2023-06-28 08:04:11.555
2023-06-28 08:04:11 Local computer time in SC Time Zone | 2023-06-28 08:04:11.555
2023-06-26 01:17:14 Server time in UTC | 2023-06-28 08:04:11.555
Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-06-28 08:04:11.555
Program path: E:\Sierra Charts uProfit\ | 2023-06-28 08:04:11.555
Data Files path: E:\Sierra Charts uProfit\Data\ | 2023-06-28 08:04:11.555
OS Version Number: 10.0 | 2023-06-28 08:04:11.555
Locale Setting: C | 2023-06-28 08:04:11.555
DLLs: DeltaPivotPoints_64.dll, TRG_Free_Indicators_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, Zyp Free by Zyp_64.dll, zyp sierra free_2151_64.dll | 2023-06-28 08:04:11.556
Allowed protected custom studies: zyp_app | 2023-06-28 08:04:11.556
Crash reporter started: true | 2023-06-28 08:04:11.556

Saved Chartbook: FC ES-NQ Performance.Cht. Time: 0.1011 seconds. | 2023-06-28 08:05:25.642
Saved Chartbook: CVOL.Cht. Time: 0.0082 seconds. | 2023-06-28 08:05:25.651
Saved Chartbook: TRG-Lee-FishingTrip-CL.Cht. Time: 0.0653 seconds. | 2023-06-28 08:05:25.717
Saved Chartbook: FC ES-NQ Performance.Cht. Time: 0.1036 seconds. | 2023-06-28 08:05:41.809
Saved Chartbook: CVOL.Cht. Time: 0.0082 seconds. | 2023-06-28 08:05:41.818
Saved Chartbook: TRG-Lee-FishingTrip-CL.Cht. Time: 0.0620 seconds. | 2023-06-28 08:05:41.880
Unsubscribed from market depth data for ESH2.CME | 2023-06-28 08:05:47.873
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: ESH2.CME. permission denied | 2023-06-28 08:05:47.938
ESU3.CME 1 Min #1 | Reloading chart. | 2023-06-28 08:06:26.448
File >> Disconnect selected. | 2023-06-28 08:07:41.220
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2023-06-28 08:07:41.220
DTC Client socket (5) | CloseSocket call. | 2023-06-28 08:07:41.220
DTC Client socket (5) | Max send buffers used during socket life: 4 | 2023-06-28 08:07:41.220
DTC Client socket (5) | Max send buffer size during socket life: 3052 | 2023-06-28 08:07:41.220
Rithmic Direct - DTC | Disconnected from the server. | 2023-06-28 08:07:41.220
DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:07:41.220
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2023-06-28 08:07:41.221
DTC Client socket (2) | CloseSocket call. | 2023-06-28 08:07:41.221
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:07:41.221
SC DTC Data with Market Depth | Waiting for socket receive thread to end | 2023-06-28 08:07:41.222
DTC Client socket (8) | CloseSocket call. | 2023-06-28 08:07:41.222
DTC Client socket (8) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:07:41.222
SC DTC Data with Market Depth | Disconnected from the server. | 2023-06-28 08:07:41.222
Rithmic Direct - DTC | Disconnected. | 2023-06-28 08:07:41.222
DTC Client socket (8) | Socket gracefully closed by remote side. | 2023-06-28 08:07:41.236
DTC Client socket (8) | Closed. | 2023-06-28 08:07:41.236
DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-06-28 08:07:41.288
DTC Client socket (2) | Closed. | 2023-06-28 08:07:41.288

Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2023-06-28 08:07:53.757
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2023-06-28 08:07:53.761
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-06-28 08:07:53.762
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-06-28 08:07:53.762
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:07:53.762
Rithmic Direct - DTC | Network connection to server complete. | 2023-06-28 08:07:53.826
Rithmic Direct - DTC | Starting socket receive thread. | 2023-06-28 08:07:53.826
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-06-28 08:07:53.826
Rithmic Direct - DTC | Sending logon request message. | 2023-06-28 08:07:53.826
Rithmic Direct - DTC | Received logon response. | 2023-06-28 08:07:54.027
Rithmic Direct - DTC | Server Name: . | 2023-06-28 08:07:54.027
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-06-28 08:07:54.027
Rithmic Direct - DTC | Successfully connected. | 2023-06-28 08:07:54.027
Rithmic Direct - DTC | Trading is supported. | 2023-06-28 08:07:54.027
Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-06-28 08:07:54.027
Rithmic Direct - DTC | OCO Orders supported. | 2023-06-28 08:07:54.027
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-06-28 08:07:54.027
Rithmic Direct - DTC | Connected to server complete. | 2023-06-28 08:07:54.027
Triggering next historical data download in queue. | 2023-06-28 08:07:54.029
Triggering next historical data download in queue. | 2023-06-28 08:07:54.029
Triggering next historical data download in queue. | 2023-06-28 08:07:54.029
Triggering next historical data download in queue. | 2023-06-28 08:07:54.029
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-06-28 08:07:54.029
No download requests in the queue to start downloads for. | 2023-06-28 08:07:54.029
No download requests in the queue to start downloads for. | 2023-06-28 08:07:54.029
No download requests in the queue to start downloads for. | 2023-06-28 08:07:54.029
No download requests in the queue to start downloads for. | 2023-06-28 08:07:54.029
Using symbol data fast lookup vector | 2023-06-28 08:07:54.043
Rithmic Direct - DTC | Starting real-time market data updates for: ESU3.CME. ID: 1 Service code: rithmic.trading | 2023-06-28 08:07:54.043
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50501 | 2023-06-28 08:07:54.043
DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-06-28 08:07:54.043
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-06-28 08:07:54.043
DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:07:54.043
Rithmic Direct - DTC | Requesting security definition data for: ESU3.CME. ID: 1 | 2023-06-28 08:07:54.045
Added historical Intraday data request for ESU3.CME to the queue. | 2023-06-28 08:07:54.046
Intraday data recording state for symbol ESU3.CME is set to download 'Pending'. | 2023-06-28 08:07:54.046
Triggering next historical data download in queue. | 2023-06-28 08:07:54.046
Delaying start of download for ESU3.CME. | 2023-06-28 08:07:54.050
Rithmic Direct - DTC | Network connection to server complete. | 2023-06-28 08:07:54.109
Rithmic Direct - DTC | Starting socket receive thread. | 2023-06-28 08:07:54.109
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-06-28 08:07:54.109
Rithmic Direct - DTC | Sending logon request message. | 2023-06-28 08:07:54.109
Rithmic Direct - DTC | Starting real-time market data updates for: MESU3.CME. ID: 2 Service code: rithmic.trading | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Requesting security definition data for: MESU3.CME. ID: 2 | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Starting real-time market data updates for: NQU3.CME. ID: 3 Service code: rithmic.trading | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Requesting security definition data for: NQU3.CME. ID: 3 | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Starting real-time market data updates for: CLZ2.NYMEX. ID: 4 Service code: rithmic.trading | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Requesting security definition data for: CLZ2.NYMEX. ID: 4 | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Starting real-time market data updates for: VOLI-NQGI. ID: 5 Service code: nasdaq_global_indexes.data | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Requesting security definition data for: VOLI-NQGI. ID: 5 | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Starting real-time market data updates for: RTYU3.CME. ID: 6 Service code: rithmic.trading | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Requesting security definition data for: RTYU3.CME. ID: 6 | 2023-06-28 08:07:54.275
Rithmic Direct - DTC | Starting real-time market data updates for: YMU3.CBOT. ID: 7 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: YMU3.CBOT. ID: 7 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: MNQU3.CME. ID: 8 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: MNQU3.CME. ID: 8 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: CLN3.NYMEX. ID: 9 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: CLN3.NYMEX. ID: 9 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: UBU3.CBOT. ID: 10 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: UBU3.CBOT. ID: 10 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: GCQ3.COMEX. ID: 11 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: GCQ3.COMEX. ID: 11 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: MCLN3.NYMEX. ID: 12 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: MCLN3.NYMEX. ID: 12 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: MGCQ3.COMEX. ID: 13 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: MGCQ3.COMEX. ID: 13 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: CLQ3.NYMEX. ID: 14 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: CLQ3.NYMEX. ID: 14 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: MCLQ3.NYMEX. ID: 15 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: MCLQ3.NYMEX. ID: 15 | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Starting real-time market data updates for: MYMU3.CBOT. ID: 16 Service code: rithmic.trading | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Requesting security definition data for: MYMU3.CBOT. ID: 16 | 2023-06-28 08:07:54.276
Requesting market depth updates for: ESU3.CME if supported. | 2023-06-28 08:07:54.276
Separate subscription for market depth updates not supported. ESU3.CME | 2023-06-28 08:07:54.276
Requesting market depth updates for: NQU3.CME if supported. | 2023-06-28 08:07:54.276
Separate subscription for market depth updates not supported. NQU3.CME | 2023-06-28 08:07:54.276
Requesting market depth updates for: RTYU3.CME if supported. | 2023-06-28 08:07:54.276
Separate subscription for market depth updates not supported. RTYU3.CME | 2023-06-28 08:07:54.276
Requesting market depth updates for: YMU3.CBOT if supported. | 2023-06-28 08:07:54.276
Separate subscription for market depth updates not supported. YMU3.CBOT | 2023-06-28 08:07:54.276
Requesting market depth updates for: UBU3.CBOT if supported. | 2023-06-28 08:07:54.276
Separate subscription for market depth updates not supported. UBU3.CBOT | 2023-06-28 08:07:54.276
Requesting market depth updates for: GCQ3.COMEX if supported. | 2023-06-28 08:07:54.276
Separate subscription for market depth updates not supported. GCQ3.COMEX | 2023-06-28 08:07:54.276
Requesting market depth updates for: CLQ3.NYMEX if supported. | 2023-06-28 08:07:54.276
Separate subscription for market depth updates not supported. CLQ3.NYMEX | 2023-06-28 08:07:54.276
Rithmic Direct - DTC | Received logon response. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Server Name: . | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Successfully connected. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Trading is not supported. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: CLN3.NYMEX | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: CLQ3.NYMEX. Market Depth data restarted. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: CLZ2.NYMEX | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: ESU3.CME. Market Depth data restarted. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: GCQ3.COMEX. Market Depth data restarted. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: MCLN3.NYMEX | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: MCLQ3.NYMEX | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: MESU3.CME | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: MGCQ3.COMEX | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: MNQU3.CME | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: MYMU3.CBOT | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: NQU3.CME. Market Depth data restarted. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: RTYU3.CME. Market Depth data restarted. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: UBU3.CBOT. Market Depth data restarted. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: VOLI-NQGI | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Restarting real-time data updates for symbol: YMU3.CBOT. Market Depth data restarted. | 2023-06-28 08:07:54.310
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: CLQ3.NYMEX. permission denied | 2023-06-28 08:07:54.375
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: ESU3.CME. permission denied | 2023-06-28 08:07:54.375
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: GCQ3.COMEX. permission denied | 2023-06-28 08:07:54.375
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: NQU3.CME. permission denied | 2023-06-28 08:07:54.375
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: RTYU3.CME. permission denied | 2023-06-28 08:07:54.375
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: UBU3.CBOT. permission denied | 2023-06-28 08:07:54.375
Symbol Error - VOLI-NQGI is unknown, unavailable, or improperly formatted. permission denied | 2023-06-28 08:07:54.375
Rithmic Direct - DTC | Security Definition request has been rejected. Reason: permission denied. ID = 5 | 2023-06-28 08:07:54.375
Rithmic Direct - DTC | Market Depth data has been rejected for symbol: YMU3.CBOT. permission denied | 2023-06-28 08:07:54.376
Rithmic Direct - DTC | Received security definition for symbol CLQ3.NYMEX | 2023-06-28 08:07:54.440
Rithmic Direct - DTC | Received security definition for symbol ESU3.CME | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol GCQ3.COMEX | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol MCLQ3.NYMEX | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol MESU3.CME | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol MGCQ3.COMEX | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol MNQU3.CME | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol MYMU3.CBOT | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol NQU3.CME | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol RTYU3.CME | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol UBU3.CBOT | 2023-06-28 08:07:54.441
Rithmic Direct - DTC | Received security definition for symbol YMU3.CBOT | 2023-06-28 08:07:54.441
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2023-06-28 08:07:56.103
HD Server Manager | Started new historical data server. Count=1 | 2023-06-28 08:07:56.104
HD Server | Thread:25088 (4) | Creating socket. | 2023-06-28 08:07:56.111
HD Server | Thread:25088 (4) | New receive buffer size: 262144 | 2023-06-28 08:07:56.111
HD Server | Thread:25088 (4) | Allocated send buffers: 32 of 4096 bytes. | 2023-06-28 08:07:56.111
HD Server | Setting DTC encoding to Binary VLS | Thread:25088 | 2023-06-28 08:07:56.111
HD Server | Received login. Requesting authorization. | Username: ac128094. | Thread:25088 | 2023-06-28 08:07:56.112
HD Server | Login has been authorized. | Username: ac128094. | Thread:25088 | 2023-06-28 08:07:56.112
HD Server | HD Request #62 | Socket: 4 | Symbol: CLZ2.NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2022-11-21 19:29:35 | ClientReqID: 62 | Username: ac128094. | Thread:25088 | 2023-06-28 08:07:56.112
Added historical Intraday data request for CLZ2.NYMEX to the queue. | 2023-06-28 08:07:56.113
Intraday data recording state for symbol CLZ2.NYMEX is set to download 'Pending'. | 2023-06-28 08:07:56.113
Triggering next historical data download in queue. | 2023-06-28 08:07:56.113
HD Request # 52 | Downloading Intraday chart data for ESU3.CME to the file ESU3.CME.scid. Service: rithmic.trading | 2023-06-28 08:07:59.717
HD Request # 52 | Download start date-time: 2023-06-28 08:07:41.000000. File last date-time: 2023-06-28 08:07:41.000029 | 2023-06-28 08:07:59.717
HD Request # 52 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2023-06-28 08:07:59.717
Socket (6) | Creating socket. Using TLS 1.2. | 2023-06-28 08:07:59.717
Socket (6) | New receive buffer size: 5242880 | 2023-06-28 08:07:59.717
Socket (6) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:07:59.717
HD Request # 52 | Sending historical data logon request message. | 2023-06-28 08:07:59.783
HD Request # 52 | Requesting Intraday data. Start date-time: 2023-06-28 08:07:41. Record interval: 0. Symbol: ESU3.CME | 2023-06-28 08:07:59.984
HD Request # 52 | Receiving Intraday data for ESU3.CME starting at 2023-06-28 08:07:41.043000 | 2023-06-28 08:08:00.052
Socket (6) | CloseSocket call. | 2023-06-28 08:08:00.179
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:08:00.179
Historical data download thread signaled to stop. | 2023-06-28 08:08:00.180
HD Request # 52 | Timestamp of first Intraday data file record written: 2023-06-28 08:07:41.043000. | 2023-06-28 08:08:00.180
HD Request # 52 | Received 681 Intraday data records from 2023-06-28 08:07:41.043000 to 2023-06-28 08:08:00.232015 (19.2 seconds. Delay: -0.1 seconds) and wrote 681 records for ESU3.CME | 2023-06-28 08:08:00.180
HD Request # 52 | Add time&sales data | Remembered last file record date-time: 2023-06-28 15:08:00.232015 | 2023-06-28 08:08:00.186
HD Request # 52 | Completion time: 1s. | 2023-06-28 08:08:00.186
HD Request # 52 | Intraday data download complete for ESU3.CME. Unique request ID: 52 | 2023-06-28 08:08:00.186
Removing historical data download ID 52. | 2023-06-28 08:08:00.186
Real-time Intraday chart data file updates started for ESU3.CME | 2023-06-28 08:08:00.186
Intraday chart data file opened for ESU3.CME | 2023-06-28 08:08:00.186
HD Request # 52 | Enabling Intraday chart updating for symbol. | 2023-06-28 08:08:00.186

Triggering next historical data download in queue. | 2023-06-28 08:08:00.186
Delaying start of download for CLZ2.NYMEX. | 2023-06-28 08:08:00.187
Socket (6) | Socket gracefully closed by remote side. | 2023-06-28 08:08:00.247
Socket (6) | Closed. | 2023-06-28 08:08:00.247
Opened cached Intraday file: E:\Sierra Charts uProfit\Data\ESU3.CME.scid. Thread ID: 19052 | 2023-06-28 08:08:03.682
HD Request # 53 | Downloading Intraday chart data for CLZ2.NYMEX to the file CLZ2.NYMEX.scid. Service: rithmic.trading | 2023-06-28 08:08:10.725
HD Request # 53 | Download start date-time: 2022-11-21 11:29:35.000000. File last date-time: 2022-11-21 11:29:35.263000 | 2023-06-28 08:08:10.726
HD Request # 53 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2023-06-28 08:08:10.726
Socket (6) | Creating socket. Using TLS 1.2. | 2023-06-28 08:08:10.726
Socket (6) | New receive buffer size: 5242880 | 2023-06-28 08:08:10.726
Socket (6) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:08:10.726
HD Request # 53 | Sending historical data logon request message. | 2023-06-28 08:08:10.791
HD Request # 53 | Requesting Intraday data. Start date-time: 2022-11-21 11:29:35. Record interval: 0. Symbol: CLZ2.NYMEX | 2023-06-28 08:08:10.988
HD Request # 53 | Receiving Intraday data for CLZ2.NYMEX starting at 2022-11-21 11:29:35.263000 | 2023-06-28 08:08:11.056
Socket (6) | CloseSocket call. | 2023-06-28 08:08:11.056
Historical data download thread signaled to stop. | 2023-06-28 08:08:11.057
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:08:11.057
HD Request # 53 | Received 1 Intraday data record from 2022-11-21 11:29:35.263000 to 2022-11-21 11:29:35.263000 (0.0 seconds. Delay: 218.8 days) and wrote 0 records for CLZ2.NYMEX | 2023-06-28 08:08:11.057
HD Request # 53 | Add time&sales data | Remembered last file record date-time: 2022-11-21 19:29:35.263000 | 2023-06-28 08:08:11.057
HD Request # 53 | Completion time: 1s. | 2023-06-28 08:08:11.057
HD Request # 53 | Intraday data download complete for CLZ2.NYMEX. Unique request ID: 53 | 2023-06-28 08:08:11.057
Removing historical data download ID 53. | 2023-06-28 08:08:11.057
Real-time Intraday chart data file updates started for CLZ2.NYMEX | 2023-06-28 08:08:11.057
Intraday chart data file opened for CLZ2.NYMEX | 2023-06-28 08:08:11.057
HD Request # 53 | Enabling Intraday chart updating for symbol. | 2023-06-28 08:08:11.057

Triggering next historical data download in queue. | 2023-06-28 08:08:11.057
No download requests in the queue to start downloads for. | 2023-06-28 08:08:11.057
Socket (6) | Socket gracefully closed by remote side. | 2023-06-28 08:08:11.122
Socket (6) | Closed. | 2023-06-28 08:08:11.122
HD Server | HD Request | Socket: 4 | Symbol: CLZ2.NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 2 | ClientReqID: 62 | Username: ac128094. | Thread:25088 | 2023-06-28 08:08:11.154
HD Server | Thread:25088 (4) | Socket gracefully closed by remote side. | 2023-06-28 08:08:11.155
HD Server | Thread:25088 (4) | CloseSocket call. | 2023-06-28 08:08:11.155
HD Server | Thread:25088 (0) | CloseSocket call. | 2023-06-28 08:08:11.156
HD Server | Thread:25088 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-06-28 08:08:11.156
HD Server | Thread:25088 (4) | Closed. | 2023-06-28 08:08:11.156
HD Server | Thread:25088 (0) | CloseSocket call. | 2023-06-28 08:08:11.156
HD Server | Server thread ending. Closing socket. | Username: ac128094. | Thread:25088 | 2023-06-28 08:08:11.340
HD Server Manager | Current server count=0 | 2023-06-28 08:08:11.340
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | Creating socket. Using TLS 1.2. | 2023-06-28 08:08:13.784
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | New receive buffer size: 32768 | 2023-06-28 08:08:13.785
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | Connecting to IP: 38.79.0.89. | 2023-06-28 08:08:13.785
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | New receive buffer size: 65536 | 2023-06-28 08:08:14.193
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | Socket gracefully closed by remote side. | 2023-06-28 08:08:14.272
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | CloseSocket call. | 2023-06-28 08:08:14.272
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-06-28 08:08:14.272
HTTPS connection ID:11 to www.rithmic.com:443 for request ID:11 (4) | Closed. | 2023-06-28 08:08:14.272
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2023-06-28 08:08:20.900
HD Server Manager | Started new historical data server. Count=1 | 2023-06-28 08:08:20.900
HD Server | Thread:22992 (4) | Creating socket. | 2023-06-28 08:08:20.910
HD Server | Thread:22992 (4) | New receive buffer size: 262144 | 2023-06-28 08:08:20.910
HD Server | Thread:22992 (4) | Allocated send buffers: 32 of 4096 bytes. | 2023-06-28 08:08:20.910
HD Server | Setting DTC encoding to Binary VLS | Thread:22992 | 2023-06-28 08:08:20.910
HD Server | Received login. Requesting authorization. | Username: ac128094. | Thread:22992 | 2023-06-28 08:08:20.911
HD Server | Login has been authorized. | Username: ac128094. | Thread:22992 | 2023-06-28 08:08:20.911
HD Server | HD Request #65 | Socket: 4 | Symbol: YMU3.CBOT | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2023-06-28 15:07:41 | ClientReqID: 65 | Username: ac128094. | Thread:22992 | 2023-06-28 08:08:20.911
Added historical Intraday data request for YMU3.CBOT to the queue. | 2023-06-28 08:08:20.911
Intraday data recording state for symbol YMU3.CBOT is set to download 'Pending'. | 2023-06-28 08:08:20.911
Triggering next historical data download in queue. | 2023-06-28 08:08:20.911
HD Request # 54 | Downloading Intraday chart data for YMU3.CBOT to the file YMU3.CBOT.scid. Service: rithmic.trading | 2023-06-28 08:08:20.911
HD Request # 54 | Download start date-time: 2023-06-28 08:07:41.000000. File last date-time: 2023-06-28 08:07:41.000003 | 2023-06-28 08:08:20.911
HD Request # 54 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2023-06-28 08:08:20.911
Socket (6) | Creating socket. Using TLS 1.2. | 2023-06-28 08:08:20.911
Socket (6) | New receive buffer size: 5242880 | 2023-06-28 08:08:20.912
Socket (6) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:08:20.912
HD Request # 54 | Sending historical data logon request message. | 2023-06-28 08:08:20.975
HD Request # 54 | Requesting Intraday data. Start date-time: 2023-06-28 08:07:41. Record interval: 0. Symbol: YMU3.CBOT | 2023-06-28 08:08:21.167
HD Request # 54 | Receiving Intraday data for YMU3.CBOT starting at 2023-06-28 08:07:41.044000 | 2023-06-28 08:08:21.231
Socket (6) | CloseSocket call. | 2023-06-28 08:08:21.293
Historical data download thread signaled to stop. | 2023-06-28 08:08:21.294
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:08:21.294
HD Request # 54 | Timestamp of first Intraday data file record written: 2023-06-28 08:07:41.044000. | 2023-06-28 08:08:21.294
HD Request # 54 | Received 142 Intraday data records from 2023-06-28 08:07:41.044000 to 2023-06-28 08:08:21.333001 (40.3 seconds. Delay: -0.0 seconds) and wrote 142 records for YMU3.CBOT | 2023-06-28 08:08:21.294
HD Request # 54 | Add time&sales data | Remembered last file record date-time: 2023-06-28 15:08:21.333001 | 2023-06-28 08:08:21.300
HD Request # 54 | Completion time: 1s. | 2023-06-28 08:08:21.300
HD Request # 54 | Intraday data download complete for YMU3.CBOT. Unique request ID: 54 | 2023-06-28 08:08:21.300
Removing historical data download ID 54. | 2023-06-28 08:08:21.300
Real-time Intraday chart data file updates started for YMU3.CBOT | 2023-06-28 08:08:21.300
Intraday chart data file opened for YMU3.CBOT | 2023-06-28 08:08:21.300
HD Request # 54 | Enabling Intraday chart updating for symbol. | 2023-06-28 08:08:21.300

Triggering next historical data download in queue. | 2023-06-28 08:08:21.300
No download requests in the queue to start downloads for. | 2023-06-28 08:08:21.300
Socket (6) | Socket gracefully closed by remote side. | 2023-06-28 08:08:21.357
Socket (6) | Closed. | 2023-06-28 08:08:21.357
HD Server | HD Request | Socket: 4 | Symbol: YMU3.CBOT | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 146 | ClientReqID: 65 | Username: ac128094. | Thread:22992 | 2023-06-28 08:08:21.903
HD Server | Thread:22992 (4) | Socket gracefully closed by remote side. | 2023-06-28 08:08:21.904
HD Server | Thread:22992 (4) | CloseSocket call. | 2023-06-28 08:08:21.904
HD Server | Thread:22992 (0) | CloseSocket call. | 2023-06-28 08:08:21.904
HD Server | Thread:22992 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-06-28 08:08:21.905
HD Server | Thread:22992 (4) | Closed. | 2023-06-28 08:08:21.905
HD Server | Thread:22992 (0) | CloseSocket call. | 2023-06-28 08:08:21.905
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2023-06-28 08:08:21.925
HD Server Manager | Started new historical data server. Count=2 | 2023-06-28 08:08:21.925
HD Server | Thread:26392 (4) | Creating socket. | 2023-06-28 08:08:21.935
HD Server | Thread:26392 (4) | New receive buffer size: 262144 | 2023-06-28 08:08:21.935
HD Server | Thread:26392 (4) | Allocated send buffers: 32 of 4096 bytes. | 2023-06-28 08:08:21.935
HD Server | Setting DTC encoding to Binary VLS | Thread:26392 | 2023-06-28 08:08:21.935
HD Server | Received login. Requesting authorization. | Username: ac128094. | Thread:26392 | 2023-06-28 08:08:21.936
HD Server | Login has been authorized. | Username: ac128094. | Thread:26392 | 2023-06-28 08:08:21.936
HD Server | HD Request #66 | Socket: 4 | Symbol: CLN3.NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2023-06-20 18:29:55 | ClientReqID: 66 | Username: ac128094. | Thread:26392 | 2023-06-28 08:08:21.936
Added historical Intraday data request for CLN3.NYMEX to the queue. | 2023-06-28 08:08:21.937
Intraday data recording state for symbol CLN3.NYMEX is set to download 'Pending'. | 2023-06-28 08:08:21.937
Triggering next historical data download in queue. | 2023-06-28 08:08:21.937
HD Request # 55 | Downloading Intraday chart data for CLN3.NYMEX to the file CLN3.NYMEX.scid. Service: rithmic.trading | 2023-06-28 08:08:21.937
HD Request # 55 | Download start date-time: 2023-06-20 11:29:55.000000. File last date-time: 2023-06-20 11:29:55.098000 | 2023-06-28 08:08:21.938
HD Request # 55 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2023-06-28 08:08:21.938
Socket (6) | Creating socket. Using TLS 1.2. | 2023-06-28 08:08:21.938
Socket (6) | New receive buffer size: 5242880 | 2023-06-28 08:08:21.938
Socket (6) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:08:21.938
HD Request # 55 | Sending historical data logon request message. | 2023-06-28 08:08:22.002
HD Server | Server thread ending. Closing socket. | Username: ac128094. | Thread:22992 | 2023-06-28 08:08:22.095
HD Server Manager | Current server count=1 | 2023-06-28 08:08:22.095
HD Request # 55 | Requesting Intraday data. Start date-time: 2023-06-20 11:29:55. Record interval: 0. Symbol: CLN3.NYMEX | 2023-06-28 08:08:22.200
HD Request # 55 | Receiving Intraday data for CLN3.NYMEX starting at 2023-06-20 11:29:55.098000 | 2023-06-28 08:08:22.267
Socket (6) | CloseSocket call. | 2023-06-28 08:08:22.267
Historical data download thread signaled to stop. | 2023-06-28 08:08:22.267
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:08:22.267
HD Request # 55 | Received 1 Intraday data record from 2023-06-20 11:29:55.098000 to 2023-06-20 11:29:55.098000 (0.0 seconds. Delay: 7.9 days) and wrote 0 records for CLN3.NYMEX | 2023-06-28 08:08:22.267
HD Request # 55 | Add time&sales data | Remembered last file record date-time: 2023-06-20 18:29:55.098000 | 2023-06-28 08:08:22.267
HD Request # 55 | Completion time: 1s. | 2023-06-28 08:08:22.267
HD Request # 55 | Intraday data download complete for CLN3.NYMEX. Unique request ID: 55 | 2023-06-28 08:08:22.267
Removing historical data download ID 55. | 2023-06-28 08:08:22.267
Real-time Intraday chart data file updates started for CLN3.NYMEX | 2023-06-28 08:08:22.267
Intraday chart data file opened for CLN3.NYMEX | 2023-06-28 08:08:22.267
HD Request # 55 | Enabling Intraday chart updating for symbol. | 2023-06-28 08:08:22.267

Triggering next historical data download in queue. | 2023-06-28 08:08:22.267
No download requests in the queue to start downloads for. | 2023-06-28 08:08:22.267
Socket (6) | Socket gracefully closed by remote side. | 2023-06-28 08:08:22.333
Socket (6) | Closed. | 2023-06-28 08:08:22.333
HD Server | HD Request | Socket: 4 | Symbol: CLN3.NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 1 | ClientReqID: 66 | Username: ac128094. | Thread:26392 | 2023-06-28 08:08:22.933
HD Server | Thread:26392 (4) | Socket gracefully closed by remote side. | 2023-06-28 08:08:22.933
HD Server | Thread:26392 (4) | CloseSocket call. | 2023-06-28 08:08:22.933
HD Server | Thread:26392 (0) | CloseSocket call. | 2023-06-28 08:08:22.935
HD Server | Thread:26392 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-06-28 08:08:22.935
HD Server | Thread:26392 (4) | Closed. | 2023-06-28 08:08:22.935
HD Server | Thread:26392 (0) | CloseSocket call. | 2023-06-28 08:08:22.935
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2023-06-28 08:08:22.937
HD Server Manager | Started new historical data server. Count=2 | 2023-06-28 08:08:22.937
HD Server | Thread:27896 (4) | Creating socket. | 2023-06-28 08:08:22.944
HD Server | Thread:27896 (4) | New receive buffer size: 262144 | 2023-06-28 08:08:22.944
HD Server | Thread:27896 (4) | Allocated send buffers: 32 of 4096 bytes. | 2023-06-28 08:08:22.944
HD Server | Setting DTC encoding to Binary VLS | Thread:27896 | 2023-06-28 08:08:22.945
HD Server | Received login. Requesting authorization. | Username: ac128094. | Thread:27896 | 2023-06-28 08:08:22.945
HD Server | Login has been authorized. | Username: ac128094. | Thread:27896 | 2023-06-28 08:08:22.945
HD Server | HD Request #67 | Socket: 4 | Symbol: UBU3.CBOT | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2023-06-28 15:07:41 | ClientReqID: 67 | Username: ac128094. | Thread:27896 | 2023-06-28 08:08:22.945
Added historical Intraday data request for UBU3.CBOT to the queue. | 2023-06-28 08:08:22.946
Intraday data recording state for symbol UBU3.CBOT is set to download 'Pending'. | 2023-06-28 08:08:22.946
Triggering next historical data download in queue. | 2023-06-28 08:08:22.946
HD Request # 56 | Downloading Intraday chart data for UBU3.CBOT to the file UBU3.CBOT.scid. Service: rithmic.trading | 2023-06-28 08:08:22.946
HD Request # 56 | Download start date-time: 2023-06-28 08:07:41.000000. File last date-time: 2023-06-28 08:07:41.000022 | 2023-06-28 08:08:22.946
HD Request # 56 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2023-06-28 08:08:22.946
Socket (6) | Creating socket. Using TLS 1.2. | 2023-06-28 08:08:22.946
Socket (6) | New receive buffer size: 5242880 | 2023-06-28 08:08:22.946
Socket (6) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:08:22.946
HD Request # 56 | Sending historical data logon request message. | 2023-06-28 08:08:23.011
HD Server | Server thread ending. Closing socket. | Username: ac128094. | Thread:26392 | 2023-06-28 08:08:23.101
HD Server Manager | Current server count=1 | 2023-06-28 08:08:23.101
HD Request # 56 | Requesting Intraday data. Start date-time: 2023-06-28 08:07:41. Record interval: 0. Symbol: UBU3.CBOT | 2023-06-28 08:08:23.202
HD Request # 56 | Receiving Intraday data for UBU3.CBOT starting at 2023-06-28 08:07:41.677000 | 2023-06-28 08:08:23.266
Socket (6) | CloseSocket call. | 2023-06-28 08:08:23.328
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:08:23.329
Historical data download thread signaled to stop. | 2023-06-28 08:08:23.329
HD Request # 56 | Timestamp of first Intraday data file record written: 2023-06-28 08:07:41.677000. | 2023-06-28 08:08:23.329
HD Request # 56 | Received 73 Intraday data records from 2023-06-28 08:07:41.677000 to 2023-06-28 08:08:21.057001 (39.4 seconds. Delay: 2.3 seconds) and wrote 73 records for UBU3.CBOT | 2023-06-28 08:08:23.329
HD Request # 56 | Add time&sales data | Remembered last file record date-time: 2023-06-28 15:08:21.057001 | 2023-06-28 08:08:23.335
HD Request # 56 | Completion time: 1s. | 2023-06-28 08:08:23.335
HD Request # 56 | Intraday data download complete for UBU3.CBOT. Unique request ID: 56 | 2023-06-28 08:08:23.335
Removing historical data download ID 56. | 2023-06-28 08:08:23.335
Real-time Intraday chart data file updates started for UBU3.CBOT | 2023-06-28 08:08:23.335
Intraday chart data file opened for UBU3.CBOT | 2023-06-28 08:08:23.335
HD Request # 56 | Enabling Intraday chart updating for symbol. | 2023-06-28 08:08:23.335

Triggering next historical data download in queue. | 2023-06-28 08:08:23.335
No download requests in the queue to start downloads for. | 2023-06-28 08:08:23.335
Socket (6) | Socket gracefully closed by remote side. | 2023-06-28 08:08:23.393
Socket (6) | Closed. | 2023-06-28 08:08:23.393
HD Server | HD Request | Socket: 4 | Symbol: UBU3.CBOT | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 96 | ClientReqID: 67 | Username: ac128094. | Thread:27896 | 2023-06-28 08:08:23.933
HD Server | Thread:27896 (4) | Socket gracefully closed by remote side. | 2023-06-28 08:08:23.934
HD Server | Thread:27896 (4) | CloseSocket call. | 2023-06-28 08:08:23.934
HD Server | Thread:27896 (0) | CloseSocket call. | 2023-06-28 08:08:23.934
HD Server | Thread:27896 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-06-28 08:08:23.934
HD Server | Thread:27896 (4) | Closed. | 2023-06-28 08:08:23.934
HD Server | Thread:27896 (0) | CloseSocket call. | 2023-06-28 08:08:23.934
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2023-06-28 08:08:23.946
HD Server Manager | Started new historical data server. Count=2 | 2023-06-28 08:08:23.947
HD Server | Thread:28972 (4) | Creating socket. | 2023-06-28 08:08:23.956
HD Server | Thread:28972 (4) | New receive buffer size: 262144 | 2023-06-28 08:08:23.956
HD Server | Thread:28972 (4) | Allocated send buffers: 32 of 4096 bytes. | 2023-06-28 08:08:23.956
HD Server | Setting DTC encoding to Binary VLS | Thread:28972 | 2023-06-28 08:08:23.956
HD Server | Received login. Requesting authorization. | Username: ac128094. | Thread:28972 | 2023-06-28 08:08:23.956
HD Server | Login has been authorized. | Username: ac128094. | Thread:28972 | 2023-06-28 08:08:23.956
HD Server | HD Request #68 | Socket: 4 | Symbol: GCQ3.COMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2023-06-28 15:07:41 | ClientReqID: 68 | Username: ac128094. | Thread:28972 | 2023-06-28 08:08:23.957
Added historical Intraday data request for GCQ3.COMEX to the queue. | 2023-06-28 08:08:23.957
Intraday data recording state for symbol GCQ3.COMEX is set to download 'Pending'. | 2023-06-28 08:08:23.957
Triggering next historical data download in queue. | 2023-06-28 08:08:23.957
HD Request # 57 | Downloading Intraday chart data for GCQ3.COMEX to the file GCQ3.COMEX.scid. Service: rithmic.trading | 2023-06-28 08:08:23.957
HD Request # 57 | Download start date-time: 2023-06-28 08:07:41.000000. File last date-time: 2023-06-28 08:07:41.000002 | 2023-06-28 08:08:23.957
HD Request # 57 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2023-06-28 08:08:23.957
Socket (6) | Creating socket. Using TLS 1.2. | 2023-06-28 08:08:23.957
Socket (6) | New receive buffer size: 5242880 | 2023-06-28 08:08:23.957
Socket (6) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:08:23.957
Opened cached Intraday file: E:\Sierra Charts uProfit\Data\YMU3.CBOT.scid. Thread ID: 19052 | 2023-06-28 08:08:23.978
HD Request # 57 | Sending historical data logon request message. | 2023-06-28 08:08:24.026
HD Server | Server thread ending. Closing socket. | Username: ac128094. | Thread:27896 | 2023-06-28 08:08:24.101
HD Server Manager | Current server count=1 | 2023-06-28 08:08:24.101
HD Request # 57 | Requesting Intraday data. Start date-time: 2023-06-28 08:07:41. Record interval: 0. Symbol: GCQ3.COMEX | 2023-06-28 08:08:24.240
HD Request # 57 | Receiving Intraday data for GCQ3.COMEX starting at 2023-06-28 08:07:41.382000 | 2023-06-28 08:08:24.314
Socket (6) | CloseSocket call. | 2023-06-28 08:08:24.381
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:08:24.381
Historical data download thread signaled to stop. | 2023-06-28 08:08:24.381
HD Request # 57 | Timestamp of first Intraday data file record written: 2023-06-28 08:07:41.382000. | 2023-06-28 08:08:24.381
HD Request # 57 | Received 109 Intraday data records from 2023-06-28 08:07:41.382000 to 2023-06-28 08:08:24.650000 (43.3 seconds. Delay: -0.3 seconds) and wrote 109 records for GCQ3.COMEX | 2023-06-28 08:08:24.382
HD Request # 57 | Add time&sales data | Remembered last file record date-time: 2023-06-28 15:08:24.650000 | 2023-06-28 08:08:24.388
HD Request # 57 | Completion time: 1s. | 2023-06-28 08:08:24.388
HD Request # 57 | Intraday data download complete for GCQ3.COMEX. Unique request ID: 57 | 2023-06-28 08:08:24.388
Removing historical data download ID 57. | 2023-06-28 08:08:24.388
Real-time Intraday chart data file updates started for GCQ3.COMEX | 2023-06-28 08:08:24.388
Intraday chart data file opened for GCQ3.COMEX | 2023-06-28 08:08:24.388
HD Request # 57 | Enabling Intraday chart updating for symbol. | 2023-06-28 08:08:24.388

Triggering next historical data download in queue. | 2023-06-28 08:08:24.388
No download requests in the queue to start downloads for. | 2023-06-28 08:08:24.388
Socket (6) | Socket gracefully closed by remote side. | 2023-06-28 08:08:24.449
Socket (6) | Closed. | 2023-06-28 08:08:24.449
HD Server | HD Request | Socket: 4 | Symbol: GCQ3.COMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 112 | ClientReqID: 68 | Username: ac128094. | Thread:28972 | 2023-06-28 08:08:24.963
HD Server | Thread:28972 (4) | Socket gracefully closed by remote side. | 2023-06-28 08:08:24.965
HD Server | Thread:28972 (4) | CloseSocket call. | 2023-06-28 08:08:24.965
HD Server | Thread:28972 (0) | CloseSocket call. | 2023-06-28 08:08:24.966
HD Server | Thread:28972 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-06-28 08:08:24.966
HD Server | Thread:28972 (4) | Closed. | 2023-06-28 08:08:24.966
HD Server | Thread:28972 (0) | CloseSocket call. | 2023-06-28 08:08:24.966
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2023-06-28 08:08:24.992
HD Server Manager | Started new historical data server. Count=2 | 2023-06-28 08:08:24.992
HD Server | Thread:1172 (4) | Creating socket. | 2023-06-28 08:08:25.002
HD Server | Thread:1172 (4) | New receive buffer size: 262144 | 2023-06-28 08:08:25.002
HD Server | Thread:1172 (4) | Allocated send buffers: 32 of 4096 bytes. | 2023-06-28 08:08:25.002
HD Server | Setting DTC encoding to Binary VLS | Thread:1172 | 2023-06-28 08:08:25.002
HD Server | Received login. Requesting authorization. | Username: ac128094. | Thread:1172 | 2023-06-28 08:08:25.002
HD Server | Login has been authorized. | Username: ac128094. | Thread:1172 | 2023-06-28 08:08:25.002
HD Server | HD Request #69 | Socket: 4 | Symbol: CLQ3.NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2023-06-28 15:07:41 | ClientReqID: 69 | Username: ac128094. | Thread:1172 | 2023-06-28 08:08:25.003
Added historical Intraday data request for CLQ3.NYMEX to the queue. | 2023-06-28 08:08:25.003
Intraday data recording state for symbol CLQ3.NYMEX is set to download 'Pending'. | 2023-06-28 08:08:25.003
Triggering next historical data download in queue. | 2023-06-28 08:08:25.003
HD Request # 58 | Downloading Intraday chart data for CLQ3.NYMEX to the file CLQ3.NYMEX.scid. Service: rithmic.trading | 2023-06-28 08:08:25.003
HD Request # 58 | Download start date-time: 2023-06-28 08:07:41.000000. File last date-time: 2023-06-28 08:07:41.000006 | 2023-06-28 08:08:25.003
HD Request # 58 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2023-06-28 08:08:25.003
Socket (6) | Creating socket. Using TLS 1.2. | 2023-06-28 08:08:25.004
Socket (6) | New receive buffer size: 5242880 | 2023-06-28 08:08:25.004
Socket (6) | Connecting to IP: 216.57.156.163. | 2023-06-28 08:08:25.004
HD Request # 58 | Sending historical data logon request message. | 2023-06-28 08:08:25.065
HD Server | Server thread ending. Closing socket. | Username: ac128094. | Thread:28972 | 2023-06-28 08:08:25.101
HD Server Manager | Current server count=1 | 2023-06-28 08:08:25.101
HD Request # 58 | Requesting Intraday data. Start date-time: 2023-06-28 08:07:41. Record interval: 0. Symbol: CLQ3.NYMEX | 2023-06-28 08:08:25.257
HD Request # 58 | Receiving Intraday data for CLQ3.NYMEX starting at 2023-06-28 08:07:41.321000 | 2023-06-28 08:08:25.325
Socket (6) | CloseSocket call. | 2023-06-28 08:08:25.448
Historical data download thread signaled to stop. | 2023-06-28 08:08:25.448
HD Request # 58 | Timestamp of first Intraday data file record written: 2023-06-28 08:07:41.321000. | 2023-06-28 08:08:25.448
HD Request # 58 | Received 363 Intraday data records from 2023-06-28 08:07:41.321000 to 2023-06-28 08:08:25.850000 (44.5 seconds. Delay: -0.4 seconds) and wrote 363 records for CLQ3.NYMEX | 2023-06-28 08:08:25.448
Socket (6) | Shutdown started. Waiting for graceful close. | 2023-06-28 08:08:25.448
HD Request # 58 | Add time&sales data | Remembered last file record date-time: 2023-06-28 15:08:25.850000 | 2023-06-28 08:08:25.455
HD Request # 58 | Completion time: 0s. | 2023-06-28 08:08:25.455
HD Request # 58 | Intraday data download complete for CLQ3.NYMEX. Unique request ID: 58 | 2023-06-28 08:08:25.455
Removing historical data download ID 58. | 2023-06-28 08:08:25.455
Real-time Intraday chart data file updates started for CLQ3.NYMEX | 2023-06-28 08:08:25.455
Intraday chart data file opened for CLQ3.NYMEX | 2023-06-28 08:08:25.455
HD Request # 58 | Enabling Intraday chart updating for symbol. | 2023-06-28 08:08:25.455

Triggering next historical data download in queue. | 2023-06-28 08:08:25.455
No download requests in the queue to start downloads for. | 2023-06-28 08:08:25.455
Socket (6) | Socket gracefully closed by remote side. | 2023-06-28 08:08:25.512
Socket (6) | Closed. | 2023-06-28 08:08:25.512
HD Server | HD Request | Socket: 4 | Symbol: CLQ3.NYMEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 370 | ClientReqID: 69 | Username: ac128094. | Thread:1172 | 2023-06-28 08:08:26.000
HD Server | Thread:1172 (4) | Socket gracefully closed by remote side. | 2023-06-28 08:08:26.002
HD Server | Thread:1172 (4) | CloseSocket call. | 2023-06-28 08:08:26.002
HD Server | Thread:1172 (0) | CloseSocket call. | 2023-06-28 08:08:26.002
HD Server | Thread:1172 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-06-28 08:08:26.002
HD Server | Thread:1172 (4) | Closed. | 2023-06-28 08:08:26.002
HD Server | Thread:1172 (0) | CloseSocket call. | 2023-06-28 08:08:26.002
HD Server | Server thread ending. Closing socket. | Username: ac128094. | Thread:1172 | 2023-06-28 08:08:26.100
HD Server Manager | Current server count=0 | 2023-06-28 08:08:26.100
Opened cached Intraday file: E:\Sierra Charts uProfit\Data\UBU3.CBOT.scid. Thread ID: 19052 | 2023-06-28 08:08:29.052
Opened cached Intraday file: E:\Sierra Charts uProfit\Data\GCQ3.COMEX.scid. Thread ID: 19052 | 2023-06-28 08:08:29.052
Opened cached Intraday file: E:\Sierra Charts uProfit\Data\CLQ3.NYMEX.scid. Thread ID: 19052 | 2023-06-28 08:08:29.052
[2023-06-28 15:52:12]
Sierra_Chart Engineering - Posts: 17198
You should be getting real-time data and market depth data for CME futures but not the other CME related exchanges.

We want you to restart Sierra Chart following these instructions:
Sierra Chart - Software Login Instructions: Forced Login
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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