Support Board
Date/Time: Wed, 27 Nov 2024 22:47:29 +0000
Can't verify username for Teton at AMP Futures.
View Count: 460
| [2023-06-21 18:29:59] |
| Spartan79 - Posts: 54 |
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Hi. I'm trying to set up Teton order routing at AMP Futures, however when I try to verify Sierra Account Name / Username I get this message: Failed to verify Unable to Verify Sierra Account Name / Username – Common Reasons: AMP Portal email address and Sierra email address are not the same. The Sierra Account Name / Username provided is not linked to the AMP Portal email address. The email I use for both is the same. I contacted AMP and they said I need to contact Sierra support. Thank you. |
| [2023-06-22 17:45:04] |
| Spartan79 - Posts: 54 |
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Any comment on that? Can you do anything?
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| [2023-06-23 09:02:32] |
| Sierra_Chart Engineering - Posts: 17198 |
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There is nothing we can do to help with this. We recommend using a different broker than AMP for Teton order routing. Many are supported: Sierra Chart Teton Futures Order Routing: Setup Instructions If you need to change your account information: To change your Account Information (name, e-mail address, mailing address, telephone number, password), login to the Account Management system located here: https://www.sierrachart.com/UserControlPanel.php Or, for automatic login, select "Help >> Account Control Panel", on the Sierra Chart menu. On the Account Control Panel page, click the "Manage Account Information" link. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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