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Date/Time: Thu, 28 Nov 2024 00:28:02 +0000



Post From: Can't verify username for Teton at AMP Futures.

[2023-06-21 18:29:59]
Spartan79 - Posts: 54
Hi.

I'm trying to set up Teton order routing at AMP Futures, however when I try to verify Sierra Account Name / Username I get this message:

Failed to verify
Unable to Verify Sierra Account Name / Username – Common Reasons:
AMP Portal email address and Sierra email address are not the same.
The Sierra Account Name / Username provided is not linked to the AMP Portal email address.

The email I use for both is the same. I contacted AMP and they said I need to contact Sierra support.

Thank you.