Support Board
Date/Time: Thu, 28 Nov 2024 08:28:47 +0000
Delayed data after loggin into my IB account
View Count: 292
| [2023-05-15 15:08:46] |
| Martin Wunder - Posts: 8 |
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Hi, I am still getting delayed data after logging in to my IB account Logging in and out has worked in the past, just not now. Followed the instructions exactly, disconnect ,select IB, don't choose change symbols, connect ,disconnect, choose SC data, reconnect. I have tried several times, even restarting the software. Thanks Martin |
| [2023-05-15 16:35:35] |
| John - SC Support - Posts: 36350 |
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We see that your Verified Until date has not updated. Make sure you are not logging into a "paper" trading option with Interactive Brokers. It has to be your live account that you are connecting to. The instructions to connect to IB are at the following link. Please go through them one more time and see if your "Verified Until" date updates: Interactive Brokers Trading Service: Setup Instructions You can view your "verified until" date at the following link, so you can see when it updates: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-15 17:07:21] |
| Martin Wunder - Posts: 8 |
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Thanks John, resolved.
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