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Date/Time: Thu, 28 Nov 2024 10:38:51 +0000



Post From: Delayed data after loggin into my IB account

[2023-05-15 16:35:35]
John - SC Support - Posts: 36350
We see that your Verified Until date has not updated.

Make sure you are not logging into a "paper" trading option with Interactive Brokers. It has to be your live account that you are connecting to.

The instructions to connect to IB are at the following link. Please go through them one more time and see if your "Verified Until" date updates:
Interactive Brokers Trading Service: Setup Instructions

You can view your "verified until" date at the following link, so you can see when it updates:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing