Support Board
Date/Time: Thu, 28 Nov 2024 10:43:05 +0000
Footprint data showing 0 everywhere
View Count: 349
| [2023-05-11 22:10:19] |
| ben99 - Posts: 2 |
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Hi i have number bars study footprint , when i want to see past candles , it show 0 for all , volume bid ask and delta ... please see the picture for more details. thanks |
 16838429624962105590294823393925.jpg / V - Attached On 2023-05-11 22:09:50 UTC - Size: 8.78 MB - 105 views Attachment Deleted. |
| [2023-05-12 08:26:01] |
| Sierra_Chart Engineering - Posts: 17201 |
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To get the proper quality and tick by tick data you need to activate the US Equities Consolidated Tape exchange here and complete the agreements: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#USEquities You also need to update Sierra Chart to the current version: Software Download: Fast Update Once all of that is done: Restart Sierra Chart Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-12 08:26:33
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