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Date/Time: Thu, 28 Nov 2024 13:00:47 +0000



Post From: Footprint data showing 0 everywhere

[2023-05-12 08:26:01]
Sierra_Chart Engineering - Posts: 17201
To get the proper quality and tick by tick data you need to activate the US Equities Consolidated Tape exchange here and complete the agreements:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#USEquities


You also need to update Sierra Chart to the current version:
Software Download: Fast Update

Once all of that is done:

Restart Sierra Chart

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-12 08:26:33