Support Board
Date/Time: Thu, 28 Nov 2024 13:42:28 +0000
Depth Of Market not showing
View Count: 299
| [2023-04-24 18:40:47] |
| User696975 - Posts: 2 |
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Hi, my market depth is not showing in sierra. I followed everything from an article which required to update and reset the symbol's dom to 0. Any help?
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| [2023-04-24 20:13:09] |
| John - SC Support - Posts: 36350 |
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Are you not seeing the data in the DOM, or are you not able to view anything when you use the Market Depth Historical Graph? If you are not seeing the data in the DOM, then the first thing is to select "File >> Market Depth Window" and tell us the numbers in parentheses at the very bottom of the window next to the word "Total" for the Bid Price and Ask Price columns (this is the number of Market Depth levels available). Also tell us the symbol of the chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-24 20:21:45] |
| User696975 - Posts: 2 |
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Trading ESM23, and the total bid price says 1036, and total ask price is 619. And yes, I am not seeing the data.
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| [2023-04-24 20:43:08] |
| John - SC Support - Posts: 36350 |
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Are you not seeing the data in the DOM, or are you not seeing the data from the Market Depth Historical Graph? You are definitely getting the data, given the numbers you mention. Refer to the following for missing data in the DOM: Global Trade Settings Windows: Troubleshooting Market Depth Data Not Displaying in Chart/Trade DOM Columns And refer to the following for missing data in the Market Depth Historical Graph: Market Depth Historical Graph: Market Depth Historical Graph Not Displaying For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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