Support Board
Date/Time: Thu, 28 Nov 2024 19:44:03 +0000
changing to non professional
View Count: 492
| [2023-04-03 17:30:18] |
| sierrac9 - Posts: 6 |
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i how do i change my account to non professional , because at the moment it is tagges as professional
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| [2023-04-03 17:40:47] |
| John - SC Support - Posts: 36350 |
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In order to be considered a Non-Professional for the CME Group, you need to have a live, funded, futures trading account to which you can connect your Sierra Chart software for verification. If you have an account that meets these requirements, then you need to fill out the Exchange Agreements again and put the information for the account in the "Uniform Subscriber Agreement" where it asks for the FCM and Account Number. You can redo the agreements at the following link. Make sure you fill out both of them: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-03 19:54:15] |
| sierrac9 - Posts: 6 |
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https://prnt.sc/BdXavFsz93Y_ https://prnt.sc/LqyDb2mS_M_J it says i am tagged as a professionel, and in the second pic u can see that there are only options to choose for professinal trader |
| [2023-04-04 16:19:23] |
| John - SC Support - Posts: 36350 |
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You first need to update your Account Information, as we pull the data from this for these forms. Since you do not have a valid Address in your Account Information, it is not valid for the agreements. You can update the information for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Then you can redo the agreements and be sure to enter your trading account information for the FCM/Broker and Account Number. Let us know when you have redone these so we can verify them and change your status if everything is correct. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-04 20:10:32] |
| sierrac9 - Posts: 6 |
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i have redone it
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| [2023-04-04 21:51:53] |
| John - SC Support - Posts: 36350 |
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Your address information is good, but you still did not enter any information for the FCM or Trading Account information. For the FCM, you need to enter your Futures Clearing Merchant, or your broker. You need to have a live, funded, futures trading account in order to be considered a Non-Professional for the CME Group. If you do not have an account that works for this, then you would have to pay the Professional fees. Refer to the information at the following link: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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