Support Board
Date/Time: Thu, 28 Nov 2024 22:47:36 +0000
Market Depth Historical Graph Not Displaying
View Count: 1184
| [2023-03-23 23:37:26] |
| WaMBly - Posts: 4 |
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I’m not sure what’s causing this study to not display anything on any chart despite the fact that I completed steps 8-end of the study document after reading some prior threads. The only thing I can think of is it not working due to me using IBKR data, but I’m not sure. Any ideas?
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| [2023-03-24 21:08:28] |
| John - SC Support - Posts: 36350 |
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You are setup to get data from our Denali Exchange Data Feed. And for this, the exchange you have active does NOT include the Market Depth data. This would be why the Market Depth Historical Graph is not working. You should be getting the data from our Denali feed, unless you have explicitly set the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds to No. Please check the above setting and if it is set to No then you would be getting your data from IB, in which case you would need to ask them why you are not getting the Market Depth Data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-25 20:31:43] |
| WaMBly - Posts: 4 |
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Alright that seems to have fixed it, it's now showing the data from Friday's px. Im just wondering why it isn't working in replay. Is it because it doesn't have the data saved since I just changed that setting?
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| [2023-03-27 14:57:08] |
| John - SC Support - Posts: 36350 |
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Is it because it doesn't have the data saved since I just changed that setting?
Yes. But, refer to the following for how to get historical market depth data: Market Depth Historical Graph: Downloading Of Historical Market Depth Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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