Support Board
Date/Time: Fri, 29 Nov 2024 00:54:01 +0000
Post From: Market Depth Historical Graph Not Displaying
| [2023-03-24 21:08:28] |
| John - SC Support - Posts: 36350 |
|
You are setup to get data from our Denali Exchange Data Feed. And for this, the exchange you have active does NOT include the Market Depth data. This would be why the Market Depth Historical Graph is not working. You should be getting the data from our Denali feed, unless you have explicitly set the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds to No. Please check the above setting and if it is set to No then you would be getting your data from IB, in which case you would need to ask them why you are not getting the Market Depth Data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |