Support Board
Date/Time: Thu, 28 Nov 2024 23:37:37 +0000
Flatten button & open positions
View Count: 839
| [2023-03-16 18:19:23] |
| BenjaminR - Posts: 170 |
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So I've searched for tickets on the Flatten button & after reading a few, I have not seen this directly addressed: When in an open position, w/ Stops & Target orders in place- the Flatten button will first cancel the Stops & Targets, but I have to click it again to exit the position. Almost without fail, the moments where flattening a position is decided upon, by the time the 2nd click to close the actual position is performed, the market is at a new price, significantly away from where I wanted to flatten. Almost without fail- this is never in my favor. Effectually, it's not much different than a delayed response, or 'sluggish'. When I press flatten, to me- it means- "GET OUT NOW!"- where 'now' means NOW. Just my opinion, but I could be wrong- the first press of the Flatten button is equal to pressing the Cancel button. Is this what is intended? If so, I STRONGLY request either an option to close open positions immediately using the Flatten button, whether there are OCO's or stops & targets as well that are in the book. Please advise, & Thank you. |
| [2023-03-16 20:41:27] |
| Sierra_Chart Engineering - Posts: 17210 |
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Refer to: Basic Trading and the Trade Window: Rejected Market Order When Using Flatten or Reverse Because of Position Limit Exceeded You will not have this problem with Teton order routing.: Sierra Chart Teton Futures Order Routing We strongly recommend that you move from Rithmic to Teton order routing. There should be no reason to be using Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-17 11:11:32
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